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Efrmonstratc to the worker that the served with friendly small talk, ...gleet of a safety practice is likely keeps communication channels
Congress
lo jeopardize something that is im
Exposition:, aportant to him--such as his fife,
open.**
In-order to he effective. this mo
health, or his job--before the practice, in itself, can become im portant.*1 ., .
tivation - maintenance theory must find expression in the day-to-day f.behavior and decisions of super
Changing Scene
Peterson suggested.that workers Imieht be required to keep records of safety practices related to their I jobs as a means of "keeping safety lat the forefront,** at least during I the critical learning period.
Citing the principles of reinforceI ment--in which' a given act tends I to he repeated, or not repeated, ac-
[ cording to what happens immedi ately following '-- he stressed the importance of follow-up, in the form of supervisory praise or recog nition .for safe acts, as the backbone
! of a systematic and successful train ing program. "The nature and fre quency of this follow-up must he
'suited to the scope of. the safety program, .the worker's particular job, his work setting, and. most
. importantly, to the'worker himsejf." Peterson said.
Myers cast (he supervisor in - a similar reinforcing role and staled . that he must provide both the con*, diiions of motivation and the satis faction of maintenance needs.
Since the conditions of motiva tion are task-centered, they depend - pn the supervisor's skill in planning . and organizing, woifC Ideally, according'to/Myers, this planning arid -organization begins at the top, "to provide members at each succeed ing organizational level with respon
visors. Myers stated. ' For supervisors . X HE- three exhibit areas at the
with "a natural aptitude for effec Conrad Hilum Hotel were targets
tive supervision, motivation-mimic- for nearly every .delegate who .came
nancc theory offers-additional in to the Chicago Congress. (In a
sights and guidance for reinforcing slack of more than 400 question
and further developing leadership naires completed by a random sam
skills.'* For them, the theory finds ple of delegates .we couldn't find
almost immediate expression. For ' event one who hadn't been or didn't
others, adopting and practicing this intend to go.)'
approach requires ."an evolutionary process whereby 11 awareness, 2) understanding. 3) conviction, ami; 4) habits are developed over a pe riod of perhaps five vcirs."
Since safe, working conditions fall wfthin the realm of maintenance needs, once these needs have been met, they wookl serve'to reinforce supervisory efforts to motivate workers to be safe.
This year 1.500 exhibitors repre senting 247 firms (in 361 booths) and 41 educational interests traded . idcqs with more than 10.0(H) safety. . men, foremen, supervisors, line workers, labor officials, and govern ment employees. These 10,000 men Jiad four- goals in the exhibition areas: I) check new products. 2) collect product literature, 3) dis cuss prices, and terms, and,, 4) compare competing products.
According to IngenhiVI. the very
We wondered what were the es
fact of the va>t improvement in sential differences between the men
safety condition* over the last half- engaged in this Huge cxcnahgc of'
century has served to. lull the work safety product information today
ers' concern for safety. Since there and those pioneers who met on the
.is no inner tension within the work -same ground.40 years ago. .
er concerning hi> own safety, it's
We looked up F. R. Davis Sr.
difficult for safety educators, such and T. R. Claffy, of Davis Emer
as supervisors, who lack deep at- gency Equipment Co., Inc., and'TV.
tachmchts with the individual work H. Salisbury and Co., respectively.
ers and must, therefore, approach Roth, are among (he dozen or 'so
safely needs- `irom the outside -companies exhibiting back in 1923.
rather than the inside," to motivate
We asked them what significant
workers to adopt safer.work habits. changes they had noted in the busi
sibilities. which in turn can he
"We have, perhaps too long, ness of making and selling safety
subdivided into meaningful chunks sought jthc link between, pur high
that challenge capabilities and sat level and. other people's appareni
isfy aspirations."
tow level of motivation for. safety
It's also essential that supervisors satisfy their employees* maintenance needs, such as pay, supplemental henelifs, supervision, working con ditions, status,' and job security, since these arc hasfc to security and orientation.
in skillful' communication and per suasion," lnecnh.il stated. "We have spent much effort, research, money, and lime in. becoming better per suaders and-belter communicators. , We have not only .communicated, * . hut we have written more on com
Myers pointed out that "the sat isfaction of orientation needs re
munication than anyone .can ever hope to read..
quires supervisors -steeped in com
"Perhaps the solution to motivat
pany lore, policies, procedures, and ing others to he safer does not lie
practices. The ability and willing in the media of communication and
ness of supervisors to dispense persuasion. Perhaps up. can help to
information when requested meets produce situations in which people
a' need seldom satisfied' by .hand will find for themselves the neces
books land other written communi sary needs; tensions, and drives to
cations. Further, this information actually behave more safely on
dispensing role of the supervisor, their own."
National Safety Newt; December 1964
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