Document v6j8zvongZpVL4JRJ29VR8ZJw
ClKTintD MAIL - ftSTUftN RSCriFT REQUESTED
TO; GXJR CUSTOMERS. SU3J2CT: *. WARRANTY LIMITS ON PACO PRODUCTS
January *7, 1974
plaintiffs EXHIBIT
KfOEf-OO
The following is a restatement of our warranty policy on Paco products, and on Paco ceiling texture in particular.
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Ceiling texture applications occasionally result in discolored ceilings to varying I degrees. This happens even though the basic composition of the substrate end I ceiling texture remain the same. There are two general classifications of dis- . I coloration* In one group the celling texture shows darker over the joints; whereas! the second grt'up is the opposite with die joints being brighter in appearance! This! type problem has been common in the industry for years and we have not Weft able to determine the exact cause or remedy for this problem. Furthermore, to the best of our knowledge no one in the industry has been abla to develop a product that will eliminate this problem under the varying conditions and methods of application
used. If our recommended application procedures are followed the likelihood of this discoloration appearing is reduced; however, wo absolutely cannot guarantee uniform results, due primarily to conditions beyond our control - namely thinning, applica tion techniques, job and drying conditions-, and substrate*.
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You are hereby advised that the above policy shall be strictly enforced end we will not make any adjustments for ceiling discoloration unless the material supplied is defective, and It shell be the responsibility of tlxa purchaser to establish this condi tion.
None of our representatives are authorized to make any warranty other than that stated above and any recommendations made by our representatives are to be used at the purchaser's-risk and the results of any such recommendations are not guar anteed.
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Our regular manufacturer's warranty applies to our ceiling texture and nil other Paco products, which is that we will replace any defective materials or make a cash refund at the option of the purchaser.
Yours truly.
PLAINTIFFS EXHIBIT
1
67 314
WilliamX. Moore, President
p AcrwAi/nt >* joint
onr WALL. AN< FM.T
WV-12160