Document rzD810ZVk1rZjQZGv3aK8rkr
PLAINTIFF'S EXHIBIT
REPORT OP INDUSTRIAL SERVICE BUREAU FOR THE TEAR 1921
Administrative
The entire personnel of tbo Bureau ha* changed since the first of the pear 1921 with the exception of Hiss Daly, Typist and Order Cleric.
Three correspondents resigned. Four have been broken in on the work.
At the beginning of 1921, the work of the Industrial Service was done by:
1 Industrial service Bureau Captain 2 Correspondents 2 Typists, one of whoa made out all shipping orders 1 General Telfare clerk 1 Pile Clerk, who also acted as messenger Total 7
December 1921, the work is handled as follows; 1 Section Bead 1 Group Welfare clerk 2 Correspondents 1 General Welfare Cleric 2 Typists, one of whom attends to shipping orders and the other ___ sending out Individual Nursing Cards and Traveling Men's Cards. Total 7 Summary of the years work for groups
Number Groups Jan. 1921 - 1190 H 41 Jan. 1922 . 1210
1. Change in method of handling service
Th* outstanding feature in th* mechanics of giving Welfare service to the groups has been the transfer from direct service from the Home Office to the group, to handling it through the managers. The response from the managers has been most satisfactory.
By July all except 11 had answered the first or follow-up letter. At present, of the 366 managers handling 958 groups we have heard at least once from all except 2. These 2 have corresponded with the Home Offioe about Wei fan activities tho not directly with this division.
& 201 groups are still handled direct. We have heard from all but 1. of these. 7rom some firms there have been as many as 6 letters sines July 1 .
A regular call-up system has been introduced whereby managers or groups are written and sent literature eveiy 6 weeks where there is nursing service and every month where there it no service.
2. Nursing Attempts have been made to increase group nursing by using the
following methods: a. Increased and regular correspondence with nurses. A call--up system has been installed for these letters.as
Based on total of 1162 - Dec. 1, 1921.
(Coat.2)
for managers. 183 individual nurses have boon written
to with ropliao. A total of 382 lattera bava boon sent to nursaa ainea Hay with 136 rapliaa. b. Nursing Plaid Supervisors art written to every 2 months and tha situation in their territorlea reviewed . new fores enclosed ata* o. Reports on groups are furnished supervisors before they start out on their tours, d. Tha so-called Minneapolis experiment whereby a nurse la authorised to call every 2 weeks on each group has been extended to 6 other cities for 3 worths* trial, a. Individual nursing cards have been distributed since
your GROUP UFE OEBTIPIOATE ENTITLES YOU TO THE SERVICES OP A pygj*8IOlAL VISITING NURSE.
WHEN fkl'OR INJURED, CALL
-1"*
VISITINO NURSE ASSOCIATION 283 BROAD STREET NEWARK. N. J
TELEPHONE: BRANCH BROOK 8488
VOTRE POLIOE DE OROUPE VOU8 DONNE DROIT AUX IERVIOES ORATINTS D UNE OARDE MALAOE DIPLOM*E.
EN QAp'DE MALADI* OU D'ACOIOENT, APPELEZ v' LES OARDEB-UALADES DE LA WETROPOLITAINE OH. AS. COIFICE ST. DENIS.
TELEPHONE: T 1198.
June to 31? groups, Over 150 orders are being worked on at present,
f. Traveling Men's cards
^Ietropoilitan Like Insttrance Co.
Mr......................................................
is a Group Lira Cmtificats-hoidir
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YOU AMS MMTRUBD TO MlTROPOUTAK l^CIUDrO
SSMTICI FOR TBS YVAS 1923. WSSWBTZK TOt7 ARB ZK
A DISTRICT WSBUf,
distaujid. Zm Cass
OF Ttnewaa^ftW AOUDSMT, TBZAPKOSrS TBS IbOGATp
omoi OF TSl
. CsiTZlTJCATB No..
ACETKOF>OXLITAN T.TtPlT ENSTJHAIVCE CO.
Tens Tin. Pxuuiwi
vn ixrsx sens out Sept saber 22. 943 oarde have now been issued to 101 groups. Additional orders for the 1922 oarde are now being filled. This card has been popular as a selling point. Por Mew York groups a directory of 150 suburban nurses has been issued. This is to bs printed in a folding leaflet fore and will go to 25.000 group certificateholders.
9
(cent. 3)
h. 221 Introductory calls to explain nursing service were aadc.
Report of Nursing visits made to Certificateholders
4 Groups 4 Canes
4 Visits
Cost
Dec. 1920 Jan* 1921
217 156
Feb. 158
Heh. 165
Apr.
153
Hay 130
Jun. 130
Jul. Aug.
83 96
Sep. 93
Oct*
115
Nov.
___
Total 1684
478 1361 1306.79
682 1955 1531.02
638 1503 1638.14
806 2224 1941.14
606 1799 1645.36
577 1763 1699*06
522 1780 1502.55
438 1210 1135.00
409 1274 1118.07
475 1189 1110.14
535 1427 1263.68
,551 1421 1317. i9_
18,966
Ji7.io8.ii
Approximate classification of use of nursing service to October 1, 1921
# feployes
4 Groups
1
Represented 4 Cases 4 Yisits
Poet
<> Regular use 114 10 l/3jC/cf Gps. 44,803
Occasional
285 29* Wiag
66,321
Not used
615 60 2/3^[service 81,441
4,623 672
12,245 2,151
$12062.05 1468.91
No service
200 l6jjt .of all gps. 40,461
<t> Ueens used every month; or 3 souths in eucoession; or 6 months out of the year*
3. correspondence vith Superintendents of Agencies
In addition to regularizing correspondence elth nurses and Nursing field Supervisors, the system has been recently instituted of writing the Superintendents of Agenda's periodically reporting on outstanding points re welfare service in their territories*
A. circular letters The following were sent out during the year
Subject
date
"Smallpox"
Apr. 25
"Seats for Employee*" Jul. 12
"N.7. Stats Industrial Como.
"Lengthening Life
lug. 3
Thru Ine. Work"
"Immigrant service A Citisenship Bureau"
Nov. 29
To whom
Response
To all groups 160 Ugrs. for
(8 firms (9 mgrs.
groups
To all mgrs. for (2 Groups thair groups A (8 Ugrs.
to direct grps.
To all mgrs.
(' 8 Ugrs.
for their groups; 20 groups
A to direct grps.
(Cont.A)
5. Request* for special service received the latter part of the pear range somewhat as follows:
a* Assistance in getting up Milk Pamphlet Polish Everybody's Daily.
b. Advice in establishing Welfare Division in a snail de. partnent store - D. Berger, Loveman A Tsitlabaua.
c. Summary of welfare, and health noth for industrial em ployee, publications and organisations interested. Vice minister of Agriculture in Bone.
d Pood value of oereals to be used in a campaign with their subseribers Polish Everybody's Daily.
e. Cost of laundry and cafeteria - necessary equipment, free versus eost lunches - Federal Beeerrs Bank, Cleveland.
f. List pries, and sources of Welfare films for Community Wort . Ohio Machine A Tool Co.
g. Personnel, equipment, rules, sixe etc. of a vacation and rest house for employes _ Carnegie Steel Co.
h. Cars for tubercular employee - la. Damuth Co. - H. Nathan Co. Johnstown, Pa.
i. Disposing of Skim Milk. A cheap method ot, in keeping with Health lave - Queen City Dairy Co.
j. Summary of Tolfare wort done by N.T, City Department Stores Mr. Palmer of Croup Salts for a prospect.
k. Reports on ttactile groups by industries and by states Mr. Corcoran and Mr. Crandall - Croup sales.
To enable quicker handling of those eases a file of industries containing material on particular hazards, problems, progress ate. with testimonials from groups has been arranged.
6. Industrial Ssrrios Bulletin.
This is sent to all groups automatieolly
.7 Ons group edition of the Metropolitan magazine has bscn prepared and is being distributed with literature to groups.
8. Community Activities a. Kingsport The Health Offiear and the 2 nurses have been continuing thoir
work at Kingsport during 1321, The offsets of health supervisions are shown by these facts-
1. During November not a single esse of eontageous or in fectious diseases appeared in the city.
2. yor the 3 months of school from Sept, to Doe. 1 no child had been absent from school because of those diseases.
3. During Sept, there was not an absanes among the school children due to any typo of sickness.
A. Of 27 births in ons month there vers no still births. 5. In July 1920 there were 6 deaths of babies under 2 years
oomparsd with 2 in July 1921.
11
(Cost. 5)
The Baby Clinic has been sect successful. it hu gene through 2 suamers without a death or carious iUaocc among those attend, lag. in 1920 . 19 babies eaae regularly: In 1921 - 49
The Children's Clinic, started as a result of the Health Officer's examination of sohool children, has been carried on by the school nurse. Dr. Tanoey has cooperated in this work by vaccinating 614 children and by lecturing on Health topics in the schools*
The Health center is continued. The Aetna nurse has been withdrawn and the accident oases in the industries are now handled at the hospitals and by individual doctors.
The nurses are very popular and the cooperation between then and the local doctors is very good* Though the Industries have been working with a reduced force the nursing oalls have continued.
Or. Yancey is planning to exaains a number of the employes in Kingsport to make a study of the physical condition of the average working nan*
b. St. Joseph Lead Co. . Bonne Terre, Ho.
The work with this company was begun in 1919 with a surrey of their holdings. This was followed by the construction of a pasteurisation plant. In 1920 the Metropolitan supervised 4 nurses in this district, paying the salaries of two of them*
Gradually the suggestions made in the health survey are being adopted. In addition to tho improvement of the milk supply, sewers have been installed and the water supply improved.
The question of nursing the town people neither employee of the company nor-Industrial Policyholder's arose, this year but it was decided to confine the activities to the two groups of Policy Holders.
The nurse in Herculaneum was helpful in organising a Parent* Teachers Assn*
During 1921 it has been neeeseaxy to install new nurses as the living and transportation facilities of the town have not been comfortable enough to withstand the attraction of other openings.
At present there is only 1 nurse employed but a very complete Health program has been outlined in which the nursing servioe will be combined with the services of a full.time Health Officer. Details of the plan are being worked out.
3
1<
(Coat. 6)
9. Distribution of Welfare pamphlets
^pamphlet s. distributed
0roups served
Total active rroues
Jan. 7ob. Mch. Apr. May
Jun. Jul. AUg. Sop. Oet.
Nov. Doe.
Total
10310 29&A2 67628
121843 240027 128407 150548
124425 124512 223560
226317 29522
l,47o7ll
38 121 465 524 748
563 842
587 716
1075
873 107
6659
Aver.
1190 1199 1202 1166 1174 1183 1183 1167 1151 1163 1162
1176
Calendars not included.
Cost
Nursing Service
17556.84
Furniture
516.44
printing d Pamphlets
20663.39
Travel
181.83
Sxpress, Mail, Freight (O.S)
1627.98
" " " (Can) 409.83
Clerks' Salaries
8198.00
Uisosllaneoua
_____
49283.22
1
"7*
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