Document qm8dOXpRrLg2gjZe41V5m4bjk
COVER ONE SUBJECT ONLY IN EACH LETTER
J
YOUR LETTER OF:
SUBJECT:
' A,
. DUTCH BOY PAINT DIVISION
DATE
. December 14, 1973
TO
Mir. R. C. Adam
FROM
Walter F. Schultz
X- OR BRANCH Dutch Boy Paints
W-
Upon the completion of my assessment of this Division, one of the building blocks is the improvement of employee performance through example and Compiunications Meetings. I commenced this process the second week after my arrival.
Now I need your help in a basic area, that is to change the name
of the Division from "Paint Division" to "Dutch Boy Paints", Division of N L Industries'^ for the following reasons -
1. Divisional morale - my Employee Communication Meetings have stressed attitude - putting the "boy" back in Dutch Boy.
2. The thousands of employees at N L Industries are valuable advertisements - should always refer to Dutch Bov Paints not just Paint Division.
3. To strengthen the organization, internally and externally, must properly identify ourselves.
In addition, I would request that Mr. Unwin develop samples of letterheads and calling cards to reflect the change and to add color.
More external communications with customers is occurring. As an example, I write to all accounts I visit as a follow up. My staff has been instructed to do the same.
Simply put, I wish to touch all the bases.
Thanks for your help.
III |
B USDUSTffiES, uA. j (1/1
WFS/ejp
JAN 3 1974
WalteiLF. Schultz 3
cc: R. Unwin
NL 000041472
A-2
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