Document pmLwdXd0XXdLYL3vXBDJGjOwj

"As a reminder to your customers " '' 'L4 `l ''irt 7,;y.. , VXUT^PARTsSsl'oresf^l^in^ ' had .an effectiye blue.-grey and from ; ,pipeiiWeS;: ,N;Aj?fy j^UTO ,.,.fe^iCS^;istores (iW^ipdoUble; that :;"stprefifa^es"fa(|^sitiyer3is|jncti6n-:'-' and impression upon customers and a positive impact on sales. HONORS TO MINNESOTA COUNTERPERSON NAPA counterperson Lynn Underhill excels in customer service. The Brainerd, Minnesota, Chamber of Commerce re cently honored her in an outstanding sales program. Underhill, with NAPA AUTO PARTS/Genuine Parts and Serv ice (serviced by the Minneapolis D.C.), was recognized as someone "who works particularly well with customers." An eight-year NAPA employee, Underhill follows a NAPA career path similar to that of two of her uncles, Fred and Jerry Beierman, who have 51 years of NAPA store experience between them. Outlook wants to hear from you. Send information for "Dateline" to Outlook Editor, NAPA Headquarters, 2999 Circle 75 Parkway, Atlanta, Georgia 30339. Include a brief description, black and white photo (if available), and a contact person and phone number. OKLAHOMA JOBBER SELLS `ANTIQUE' AUTO PART Not only does Ralph Rock, owner of NAPA AUTO PARTS/R&S Auto Parts (serviced by NAPA Tulsa), sell to customers, he also sells for hiscustomers. A long-time customer recently brought in an unused carburetor purchased from Rock in 1969 for resale on consignment basis. Within a few weeks, Rock resold the carburetor--still in its original box and wrapper--and the customer recovered his original cost. "This is one of the most unusual business transactions" said Rock, who has operated in Claremore, Oklahoma, since 1962. He added, "But I'm always ready to help my customers in any wav that I can." -; 28 RICHMOND JOBBER MARKS 30TH ANNIVERSARY Bill Atkins (left), owner of five NAPA AUTO PARTS stores (serviced by NAPA Richmond), recently celebrated the 30th anniversary of his Staunton, Virginia, location. Atkins held a trade show to mark the event at his main store. Frank Dial, Piedmont Division Vice President and Manager, joins Atkins at the observ ance.