Document omzJ30B3MoYVV9aaOa4mGbeqw

Copy f o r ,, . . . t ' . M O . i E t h y l Ga so l i n e Co r po r a t i o n Ch r y s l e r B u i l d i n g ' 405 L EX INGTON A V ENUE HWK-17 N e w Y o r k Ju l y 10, 1940 TO ALL DIVISION MANAGERS Gant lam en t There i s ev i dence t h a t some conf usi on s t i l l ex i st s i n th e mi nds o f v ari ous d i v i si o n managers as t o w hat they shoul d be doi ng on our saf et y pro gram a t t h i s ti m e. T hi s concl usi on ar i ses f rom th e f ac t t h a t w eekl y l e t t e r s f rom and concerni ng our f i e l d r ep r esen tati v es i n many cases show t h a t h i t or mi ss co n tacts are bei ng made to c o l l ec t d ata on o r g an i zati o n r esp o n si b i l i t y , tank age, e t c . , among our custom ers and j o b b er s. We endeav ored to be as spe c i f i c as p o ssi b l e i n our l e t t e r of June 12, w herei n we st at ed t h a t we con si d er ed our pri m ary probl em a t t h i s ti m e to be th e c o l l ec t i o n o f i nf orm ati on showing th e o r g an i zati o n ch ar t o f eaoh company so t h at we mi ght ev en tu al l y know and co n tact ev ery i n d i v i d u al i n each company who has au th o r i ty t o ap prove the entrance o f men i n to storage tank s f o r cl eani ng or r ep ai r . T hi s work has progressed r ap i d l y i n c er t ai n d i v i si o n s, b u t i n o th er s i t appears t h a t f i e l d r ep r esen t at i v es have been t o l d m erel y t o go o ut and g et as muoh. i nf orm ati on by co n tacti n g bul k p l an ts and j obbers as i s p o ssi b l e# The l a t t e r procedure i s c er t ai n l y not w hat we w ant a t t h i s ti m e# We have stu d i ed c ar ef u l l y r ep o r ts of a l l d i v i si o n s as t o how b est approach our probl em and f rom our study o f a l l the data a t hand, i t appears t h at our f i r s t i m portant p o i n t o f co n tact i s a t th e main o f f l o e of each cus tom er. A t t h a t p o i n t our r ep r esen t at i v es shoul d co n tact any ex ecuti v e i n whose departm ent storage tank s are a m atter o f r esp o n si b i l i t y . I n th e l ar g er compani es, t h i s r esp o n si b i l i t y may l i e w i th any one or more o f f i v e d ep ar t -2 m en ts,- namel y, M anuf acturi ng, Sal es, T erm i nal , Saf ety and E ngi neeri ng, I n th e sm al l er companies many o f th ese departm ents may be l ack i n g , w i th one or more i n d i v i d u al s a t th e head of a l l a c t i v i t i e s. I n any ev ent, i f you have n ot al ready done so , wo w ant you t o contact ev ery custom er company whose head o f f i c e i s i n y our d i v i si o n and seoure th e f ol l ow i ng i nf orm ati on: 1, HAKTJFACTOBII?(r: The name o f ev ery r ef i n er y super i ntendent and assi st an t a t any r ef i n er y oper ated by th e company, 2, SALES* The name o f ev ery branch manager and assi st an t a t any branch sal es o f f i ce* 3, TERMINAL* The name o f any ter m i n al manager and assi st an t a t any l ar g e (p i p el i n e or w ater) ter m i n al , 4, SAFETY: The name o f ev ery branch saf et y manager o r assi st an t a t branch o f f i ce poi nts* 5, SUGIHEERIEG* The name o f any engi neeri ng manager and assi st an t a t r ef i n er i es, ter m i n al s o r branch sal es o f f i c e p o i n ts* 6, A statem ent compl ete as p o ssi b l e, as to w hat th e gener al p o l i c i es o f th e . company may be (a t l e ast w hat th e head o f f i c e consi ders t o be t h e i r g ener al p o l i c i e s), regardi ng th e methods, ty pe o f empl oyee, p er i o d i c i t y , au t h o r i t y , et c * , i n handl i ng tan k cl eani ng and r ep ai r probl ems* 7, A general r ep o r t as t o w hether th e company oper ates t er m i n al s, bul k p l an t s, etc , or se l l s en t i r el y to j obber custom ers* I t i s i m perati v e t h a t t h i s i nf orm ati on be" secured and t r an sm i t t ed t o th e Hew Y ork o f f i c e j u st as soon as conv eni entl y p o ssi b l e. Much o f i t i s on - 3' hand i n y our o f f i c es a t t h i s ti m e, and we w ould l i k e you t o begi n sendi ng i t i n t o us i m m edi atel y * Don' t w ai t t o c o l l ec t i t on a l l custom ers,-- send i n w hat you have and as you g et i t compl ete f o r each custom er. Tfiien we r ecei v e from you th ese r ef i n er y and branch o r g an i z ati o n l i s t s , we w i l l i m m edi atel y break them down by our own d i v i si o n s and send them to the d i v i si o n o f f i c e w herei n th e r ef i n er y o r branch i s l o o ated w i th th e l e ast p o ssi b l e d el ay . A r eal i n v est i g at i o n e f f o r t must th en be put f o r t h t o go on down t h e l i n e f rom t h e r ef i n er y , branoh sal es o f f i ee, o r ter m i n al p o i n ts, u n t i l you have made up a l i s t o f ev ery i n d i v i d u al i n ev ery custom er company who has th e r esp o n si b i l i t y to au th o r i ze tan k cl eani ng o r r ep ai r . A t th ese l a t t e r p o i n ts o f au t h o r i t y , we w i l l f i n d th e i n d i v i d u al s who are most i m portant t o u s. They ar e t h e ones who shoul d recei v e f rom us our most ex acti ng d esc r i p t i o n o f t h e reasons why our tan k cl eani ng i n st r u c t i o n s shoul d be f ol l ow ed, as w el l as copi es o f th e i n st r u c t i o n s, and th ey must be so l d on th e n ecessi ty o f n o ti f y i n g us ev ery ti m e th ey au th o r i ze the entranoe i nto storage tan k s. Tie t h i n k you w i l l f i n d t h at th e l a s t group, w hi ch f o r w ant o f a b e t t e r name we sh al l c a l l th e " au t h o r i t y men" , w i l l not he q u i te as numerous as we may guess a t f i r s t hand. Our b i g g est j ob now i s t o g et a record of ev ery one o f them and t o gai n t h e i r co o p er ati o n 3 0 t h a t th ey w i l l send us n o t i f i c at i o n o f each proposed tan k en tr an ce. (T i hi l e we w ant you to send i n a l l o f t h e o r g an i z ati o n data on r e f i n er y and branoh personnel l o cated anywhere i n th e U ni ted S t at es, th er e i s no reason why eaoh d i v i si o n shoul d not go r i g h t ahead w i th i t s co n tacts o f such r ef i n er y or branoh o f f i c e personnel w i th i n t h a t d i v i si o n .) D uri ng each co n tact w i th those " au t h o r i t y men" whose duty i t i s t o au th o r i ze tan k en tr an ces, you shoul d see t h at th ey have a suppl y o f post cards* - 4-- Request t h at th ese be used when su f f i c i en t ti m e ex i st s to gi v e us adequate n o ti ce p r i o r to a proposed tank en tr an ce, "Where su f f i c i en t ti m e does n o t ex i s t , au th o r i ze t h e i n d i v i d u al to w i re o r phone c o l l ec t t o our su p er v i sor y d i v i si on of f i ce# -fte t o l d you i n a f ormer l e t t e r t h a t w hi l e we consi der our probl em o f th e sm al l j obber a v ery d ef i n i t e one, we are more i n t er est ed a t t h i s ti m e i n organi zi ng oursel v es w i th r ef i n er s, p i p el i n e compani es, and th e l ar g e j ob b er s. So, p l ease do not occupy th e ti m e o f y our men i n co n tacti n g sm al l er j obbers throughout t h e country now* We are not r eal l y i n a p o si t i o n t o prop er l y educate them o r t ab u l at e th e i nf orm ati on w hi ch we ex pect t o r ecei v e when a compl ete j obber surv ey has been made# A t a l a t e r d ate, we w i l l suppl y you w i th forms w hi ch shoul d be used i n y our contacts w i th th e '' au t h o r i t y men" . A t p r esen t , we ar e prepari ng sug gested f orms f rom i nf orm ati on many o f you have al r eady subm i tted. You w i l l r e cei v e t h ese f o r y our study and suggesti on i n th e nex t few day s. (D onH w ai t f o r the f orms how ev er,- go ahead w i th y our c o n t ac t s.) I n concl usi on, vre r eal i z e t h a t many o f you have t h e program d escr i bed h er ei n w el l under way. I f you are not engaged i n f ol l ow i ng t h i s procedure a t th e p r esen t ti m e, p l ease be governed accordi ngl y # Time i s r at h er i m portant i n f ol l ow i ng t h ese i n st r u c t i o n s, and we ask t h a t you acknow ledge r eo ei p t o f t h i s l e t t e r as w el l as y our f u l l understandi ng t h er eo f , or acknow ledge i t a t once and ask any questi ons you have i n mind* V ery t r u l y y ours, m/ r c c j l r . O.B. L ewis D r. R.A . Eehoe