Document oDaBL9y3JEVKxNKg4QvNKvnED

Message From: Sent: To: Subject: EISD [eisd@epa.gov] 2/6/2025 6:19:31PM Killian, Cole [Killian.Cole@epa.gov]; Wilson, Kevin [Wilson.Kevin@epa.gov] IT Support: INC1584459 - Requesting the Oracle SQL Deverloper client be installed on Cole's laptop has been created Thank you for contacting IT Support! Incident ticket INC1584459 has been created on your behalf. We'll contact you shortly to address your issue. Keep this information handy so you can check your ticket status: Support requested for: Requesting the Oracle SQL Deverloper client be installed on Cole's laptop Requested On: 02/06/2025 13:18:45 EST Requested Service Time: ASAP - We will do our best to meet this need; however, we cannot guarantee service within your requested support window. To check your ticket status: To interact with the support team: Visit the EISD Customer Portal. If you don't see the ticket, go to 'My Records' on the top bar and find your specific ticket. OR Reply to this email; it will be recorded in the ticket and seen by the support team. OR Call the Enterprise IT Service Desk at 1-866-411-4372 (4EPA), Option 3 (have your ticket number handy). Visit the EISD Customer Portal at any time for additional IT help and services. Thanks! Visit the EISD Customer Portal for additional services, or call the Enterprise Help Desk at 1-866-411-4372 for assistance Earthjustice/Sierra Club 2025-EPA-05146 ED_018033_00000363-00001 SC_EVERSPLIT0032014 Ref:MSG24358654_n6ual9Se41mKRoG7Kgt Earthjustice/Sierra Club 2025-EPA-05146 ED_018033_00000363-00002 SC_EVERSPLIT0032015