Document npnVgdx66oNzd2Q9vgM4Bvox2

i MONSANTO COMPANY Texas City, Texas August 21, 1967 cc: W. T. Anderson W. C. Fuller G. R. King J. W. Kong able G. L>. Lunsford W. R. Nisbet R. W. Roten G. T. Ryan C. D. Yost CUSTOMER COMPLAINT TO: FROM: PRODUCT: QUANTITY: Ray Rosenberg W. B, Sheely Vinyl Chloride Monomer 161,060 Lbs COMPLAINT NO, 67-6-VCM-l DATE OF COMPLAINT: 8/8/67 DATE OF SHIPMENT & CARRIER: 7/18/67 -- GATX 84231 CUSTOMER: Ethyl (Diamond Alkali) SHIPPED FROM: Texas City LOCATION: Deer Park, Texas END USE: PVC DETAILS: A traffic man from Ethyl called John Bentley and said Diamond had contacted Ethyl to reject this car, saying that the car was very cloudy and was off-spec in other minor items. Car was returned to Texas City. MONSANTO LOSSES FROM COMPLAINT: Direct: $352 round trip freight. SPECIFIC ACTION REQUESTED: By Customer: Material must be clear and colorless, free of suspended matter. By Marketing: Determine cause for cloudiness in the VCM to prevent a recurrence. SAMPLES: None requested as car was returned to Texas City. /jb CBY II11277 RSV0033046