Document mm4bNB4Yv6bEJo1bYkwJdvL4O

From: Sent: To: Subject: Representative Josh Riley 16 Apr 2025 18:28:32 -0400 Matesic, Hannah (OST) Help Me Hold Utility Companies Accountable--Take the Survey You don't often get email from ny19jr.outreach@mail.house.gov. Learn why this is important This email originated from outside of the Department of Transportation (DOT). Do not click on links or open attachments unless you recognize the sender and know the content is safe. TAKE UTILHIETY SURVEY Dear Hannah, Growing up, my family would sit around the kitchen table every week and balance the budget. My folks would split what the family brought home into envelopes--one for the mortgage, another for the groceries, one for school clothes, and if there was anything left over, one to set aside and save up for a family vacation. Today, too many families across Upstate New York have too many envelopes and not enough money to fill them. My focus in Congress is simple: stand up to the special interests and make life a little easier for working families. In my first few months on the job, that's exactly what I've been working to do. I introduced the bipartisan Lowering Egg Prices Act to cut through bureaucratic red tape and bring down your grocery bill. I introduced the bipartisan Weatherization Enhancement & Readiness Act, which would help folks make home improvements to save on their utilities. And I've sponsored legislation to support our local dairy farmers, create good manufacturing jobs, and protect Social Security. I've heard from so many folks that they're struggling with utility bills that seem like they're always going up, and no one can figure out why. Meanwhile, utility companies OST-2025-1200 Page 01884 Sierra Club v. Dept. of Transp. - 3:25-cv-06221 SC_EVERSPLIT0027765 are bragging to their investors about raking in record profits. People are fed up--and rightfully so. That's why today, I'm launching an investigation into rising utility costs across Upstate New York. Please take a few minutes to share your experience below--what you're seeing on your bills, what challenges you're facing, and what changes you'd like to see. Your voice will help me fight for fairer rates, stronger oversight, and energy policies that put working families first. With gratitude and high hopes, Josh Riley Member of Congress Your Utility Service Experience Who is your primary electricity provider? OCentral Hudson ONational Grid ONYSEG OOther Who is your primary natural gas provider (if applicable)? OCentral Hudson ONational Grid ONYSEG OOther Do you have a smart meter installed at your residence? OYes ONo ONot Sure Over the past year, has your utility bill: Olncreased significantly OST-2025-1200 Page 01885 Sierra Club v. Dept. of Transp. - 3:25-cv-06221 SC_EVERSPLIT0027766 Increased somewhat ()Stayed about the same ()Decreased ONot sure If your bill increased, can you estimate by how much (percentage or dollar amount)? What is your average monthly utility bill (electricity + gas, if applicable)? Affordability & Financial Impact How much of your monthly income goes toward utility bills (estimated percentage)? OLess than 5% O5-10% O10-20% O0ver 20% ONot sure Have you ever had to make difficult budget choices (e.g. skipping groceries, medications, etc.) to pay your utility bills? ()Yes ONo OPrefer not to say Do you receive any assistance paying your utility bills (e.g. HEAP, energy discount programs)? ()Yes ONo O1'm not sure/ Not aware of any programs Have you ever experienced a utility shutoff due to nonpayment? ()Yes ONo ()Prefer not to say Have you made any energy efficiency upgrades to your home (e.g., insulation, LED lighting, heat pumps, solar panels)? ()Yes ONo OPlanning to OST-2025-1200 Page 01886 Sierra Club v. Dept. of Transp. - 3:25-cv-06221 SC_EVERSPLIT0027767 ONot sure Reliability & Service What is the most frequent issue you face when dealing with your utility provider? Select all that apply. Unexpected bill increases Difficulty understanding my bill uPoor customer service uLong wait times for service or response uIssues with smart meters Trouble accessing financial assistance uOther Have you reported an issue to your utility provider in the past year? If so, was it resolved to your satisfaction? Yes, and it was resolved Yes, but it was not resolved ONo, I haven't reported any issues ONot sure Have you experienced frequent power outages in the past 12 months? Yes, frequently Occasionally Rarely Never ONot sure If yes, how long do outages typically last? OLess than 1 hour O1-4 hours O4-12 hours o More than 12 hours Policy & Oversight Would you support policies that increase accountability and oversight of utility companies? Strongly support Somewhat support Neutral Oppose ONot sure OST-2025-1200 Page 01887 Sierra Club v. Dept. of Transp. - 3:25-cv-06221 SC_EVERSPLIT0027768 Would you support stronger regulations to limit utility rate increases? Strongly support Somewhat support Neutral Oppose ONot sure Do you support investments in renewable energy as a way to reduce long-term energy costs? Strongly support Somewhat support Neutral C'Oppose ONot sure Would you support the creation of a community-owned utility provider as an alternative to private companies? Strongly support Somewhat support Neutral Oppose ONot sure Is there anything else you'd like Congressman Riley to know about your experience with utility costs or energy providers? Submit Click here to take Survey Please do not reply directly to this email -- this mailbox is not monitored. To get in touch, visit Contact Me Want to stay in the loop? Subscribe to the Riley Report Open plain text version Unsubscribe Privacy Open in browser OST-2025-1200 Page 01888 Sierra Club v. Dept. of Transp. - 3:25-cv-06221 SC_EVERSPLIT0027769