Delivery Report
From:
Sent: To: Subject: Attachments:
Microsoft Outlook [/0=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=MICROSOFTEXCHANGE329E71EC88AE4615BBC36AB6CE41109EF7088051] 5/31/2018 9:43:57 PM ExecutiveDirector@NationalEnergyResources.com [nero@goeasassociates.com] Undeliverable: Fwd: Invitation to NERO Annual Dinner Fwd: Invitation to NERO Annual Dinner
Your message To: Subject: Sent:
ExecutiveDirector@NationalEnergyResources.com; Carole Goeas Fwd: Invitation to NERO Annual Dinner 5/31/2018 9:43:44 PM
Your message to nero@goeasassociates.com couldn't be delivered.
nero wasn't found at goeasassociates.com.
wheeler.andrew Action Required
Unknown To address
Office 365
nero Recipient
How to Fix It
The address may be misspelled or may not exist. Try one or more of the following:
Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose Send Again from the Report ribbon. In Outlook on the web, select this NDR, then select the link "To send this message again, click here." Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don't select it. After typing the complete address, click Send.
Contact the recipient (by phone, for example) to check that the address exists and is correct. The recipient may have set up email forwarding to an incorrect address. Ask them to check
that any forwarding they've set up is working correctly. Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the
steps in this article: Fix email delivery issues for error code 5.1.1 in Office 365, and then send the message again. Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If you're an email admin, refer to the More Info for Email Admins section below.
Was this helpful? Send feedback to Microsoft.
Sierra Club v. EPA 18cv3472 NDCA
Tier 1
ED 002061 00259019-00001
More Info for Email Admins
Status code: 550 5.1.7
This error occurs because the sender sent a message to an email address outside of Office 365, but the address is incorrect or doesn't exist at the destination domain. The error is reported by the recipient domain's email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following:
The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages.
Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory.
Errant forwarding rule - Check for forwarding rules that aren't behaving as expected. Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.
Mail flow settings and MX records are not correct - Misconfigured mail flow or MX record settings can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.
For more information and additional tips to fix this issue, see Fix email delivery issues for error code 550 5.1.1 in Office 365.
Original Message Details
Created Date:
5/31/2018 9:43:44 PM
Sender Address:
wheeler.andrew@epa.gov
Recipient Address: nero@goeasassociates.com
Subject:
Fwd: Invitation to NERO Annual Dinner
Error Details
Reported error:
DSN generated by: Remote server:
550 5 .7.7 <nero@goeasassodates.com>: Recipient address rejected: User unknown in relay recipient table BN3PR09MB0356.namprd09.prod.outlook.com west.smtp.mx.exch029.serverdata.net
Message Hops
HOP TIME (UTC) FROM
TO
WITH
5/31/2018
1
BN3PR09MB0355.namprd09.prod.outlook.com BN3PR09MB0355.namprd09.prod.outlook.com mapi
9:43:44 PM
5/31/2018
Microsoft SMTP Server
2
BN3PR09MB0355.namprd09.prod.outlook.com BN3PR09MB0356.namprd09.prod.outlook.com
9:43:44 PM
cipher=TLS_ECDHE_RS
Sierra Club v. EPA 18cv3472 NDCA
Tier 1
ED 002061 00259019-00002
Original Message Headers
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Sierra Club v. EPA 18cv3472 NDCA
Tier 1
ED 002061 00259019-00003
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Sierra Club v. EPA 18cv3472 NDCA
Tier 1
ED 002061 00259019-00004