Document gak5wMOoXqVez3DvpOGdj1n39

Outlook VOL. 15 NO. 4 HANDLING YOUR INSURANCE NEEDS.................. 5 Today, adequate insurance representation is one of the most important business considerations you face. Here's an opportunity to find out more about NAPA's special insurance programs designed for the specjfic needs of the NAPA Jobber. UNDERSTANDING THE PROFIT & LOSS STATEMENT..................................... 9 An item-by-item explanation of the profit & loss statement -- both for NAPA Jobbers with machine shops and those without -- plus an introduc tion to this year's NAPA Jobber Gross Profit Analysis, your "compass" for steering your business toward the greatest profit. EVALUATING YOUR GROWTH: 1981 CONSOLIDATED OPERATING STATEMENT .15 The 1981 NAPA Consolidated Jobber Operating Statement provides a pro file of the "typical" NAPA Jobber's operating statement so that you can compare your results with the national averages. It also contains valuable financial measurements to apply to your business for a simple "opera tions analysis." STRENGTHENING A PARTNERSHIP .....................18 p. 15 The technology of today's cars is by no means beyond the grasp of your service repair customers. But it may well be up to you to cultivate their willingness to learn. Here's a listing of various dealer education clinics currently available through your NAPA suppliers, along with an announce ment on a new dealer education program currently under development by NAPA. START PACKING FOR THE NAPA WORLD'S FAIR!..................................... 28 Your 1982 NAPA National Business Conference is here, with business ad vice, information and the chance to win these exciting prizes! NAPA CONNECTICUT COMES UP WITH A WINNING PROMOTION...............................30 How do you pull off a baseball promotion when half your customers are Yankee fans and the other half Red Sox devotees? Accentuate the rivalry p. 30 and get involved! NAPA OUTLOOK VOL 15 NO. 4 Chris McLean, Editor & Director of Communications Published periodically in the interest of NAPA Jobbers, Distribution Centers and Manufac turers across the nation. When notifying us on a change of address, please mention NAPA OUTLOOK and give us the old address along with the new address and zip'code. Litho in U.S.A. NAPA HEADQUARTERS Suite 1129, Parklane Towers West, Dearborn, Michigan 48126 2