Document e5kE1OKBVxgaYmOM5gOyRXmKq

Message From: Sent: To: Subject: EISD [eisd@epa.gov] 2/13/2025 10:26:47 PM Killian, Cole [Killian.Cole@epa.gov] IT Support: INC1589867 - 3309B and 3309D Heating has been created Hello Cole, Thank you for contacting IT Support! Incident ticket INC1589867 has been created on your behalf. We'll contact you shortly to address your issue. Keep this information handy so you can check your ticket status: Support requested for: 3309B and 3309D Heating Requested On: 02/13/2025 17:26:04 EST Requested Service Time: ASAP - We will do our best to meet this need; however, we cannot guarantee service within your requested support window. To check your ticket status: To interact with the support team: Visit the EISD Customer Portal. If you don't see the ticket, go to 'My Records' on the top bar and find your specific ticket. OR Reply to this email; it will be recorded in the ticket and seen by the support team. OR Call the Enterprise IT Service Desk at 1-866-411-4372 (4EPA), Option 3 (have your ticket number handy). Visit the EISD Customer Portal at any time for additional IT help and services. Thanks! Visit the EISD Customer Portal for additional services, or call the Enterprise Help Desk at 1-866-411-4372 for assistance Earthjustice/Sierra Club 2025-EPA-05146 ED_018033_00000557-00001 SC_EVERSPLIT0032215 Ref:MSG24450470_38mMtUl5hXibm9bFVOy Earthjustice/Sierra Club 2025-EPA-05146 ED_018033_00000557-00002 SC_EVERSPLIT0032216