Document ba8nObakKqEwrrEOYarw0ypnO

To: Williams, Elizabeth J SCCA-HSE <elizabeth.williams@shell.com> From: Cagen, Stuart Z SCC-HSE </O=SHE LUOU=MSXSCC/CN=RE CI PI ENTS/CN=SC724012> Cc: Bcc: Received Date: 2003-11-21 19:06: 10 GMT Subject: APPRAISER FEEDBACK.DOC 2002 PERFORMANCE AND DEVELOPMENT REVIEW Employee Name: Job Title: Indicate the level of service you feel was achieved by rating each of the criteria from one to five (definitions below as a reminder). Please just bold the number that you select. Any notes regarding specific areas of accomplishment or areas for improvement would be most appreciated and there is space at the end of the questionnaire for comments. CRITERIA LEVEL OF SERVICE -------------------------------------- PERSONAL LEADERSHIP (WAB) low 2 3 4 5 high BUSINESS RESULTS (WAB) 2345 ENTERPRISE FIRST (WAB) 2345 COMMUNICATION (WAB) 2345 LEARNING ORIENTATION (WAB) 2345 DIVERSITY (WAB) 2345 ACCESS 2345 COMPETENCE 2345 CREDIBILITY 2345 VALUE ADDED 2345 DEFINITIONS: Personal Leadership demonstrates player not victim behaviour a positive force for change leads by example Business Orientation/Results performance driven focuses on critical few which create value low cost mindset consistent, accurate, dependable delivery of services Enterprise First Focused on global goals and all actions Demonstrates a strong customer focus Communication keeping the customer informed, using their language communicates as appropriate up,down, across and outside Shell SH ELL-MCCLU RG-064314 Constructively says what they are thinking Accepts when a decision has been made Learning Orientation Admits mistakes to self and other Creates new solutions by breaking old mindsets Excited to apply best practices and solutions Demonstrates adaptability in a rapidly changing environment Diversity Believes diversity enhances decision making and seeks input and involvement of others Publicly recognizes the contribution of others Competence professionalism, skills & knowledge, managing resources. Access approachability, availability and ease of making contact. Credibility trustworthiness, believability, honesty. Value Added contributes significantly to business Please indicate areas that illustrated any of the above: Positive grades above based on favorable experiences with benzene related projects: 1) Shanghai study and 2) GlobalOEL. These projects moved forward to a large extent because of Patsy's diligence and gentle prodding. Please indicate any areas for improvement: Communication up and down Shell could be improved. Although communication skills are excellent, Patsy is somewhat selective in what information is shared, particularly with peers. Attachments: header.htm SHELL-MCCLURG-064315