Document b5r7nwBrpa8b6Bx7JM41aNyD1
To:
William L. Wehrum[wwehrum@hunton.com]
From: Microsoft Outlook
Sent: Wed 12/6/2017 4:08:46 PM
Subject: Undeliverable: RE: Methane
RE: Methane
Your message to wwehrum@hunton.com couldn't be delivered.
wasn't found at
>m.
Gunasekara.Mandy Action Required
Office 365
Recipient
wwehrum
Unknown To address
How to Fix It
The address may be misspelled or may not exist. Try one or more of the following:
Send the message again following these steps: In Outlook, open
this non-delivery report (NDR) and choose Send Again from the
Report ribbon. In Outlook on the web, select this NDR, then select the
link "To send this message again, click here." Then delete and retype
the entire recipient address. If prompted with an Auto-Complete List
suggestion don't select it. After typing the complete address, click
Send.
Contact the recipient (by phone, for example) to check that the address
exists and is correct.
The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
working correctly.
Clear the recipient Auto-Complete List in Outlook or Outlook on the
web by following the steps in this article: : ? r .
; to
; - / Mr
and then send the message again.
Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If you're an email admin, refer to the More Info for Email Admins section below.
Was this helpful? Send feedback to Microsoft.
More Info for Email Admins
17cv1906 Sierra Club v. EPA
ED_001523A_00000033-00001
Status code: 550 5.1.1
This error occurs because the sender sent a message to an email address outside of Office 365, but the address is incorrect or doesn't exist at the destination domain. The error is reported by the recipient domain's email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following:
The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages.
Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory.
Errant forwarding rule - Check for forwarding rules that aren't behaving as expected. Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.
Mail flow settings and MX records are not correct - Misconfigured mail flow or MX record settings can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.
For more information and additional tips to fix this issue, see Fix email delivery issues for error code 550 5.1.1 in Office 365.
Original Message Details
Created Date:
12/6/2017 4:08:43 PM
Sender Address:
Gunasekara.Mandy@epa.gov
Recipient Address:
wwehrum@hunton.com
Subject:
Error Details
RE: Methane
Reported error:
550 5.1.1 User Unknown
DSN generated by:
SN1PR09MB1118.namprd09.prod.outlook.com
Remote server:
mx0a-00193701.pphosted.com
Message Hops
HOPTIME FROM
TO
(UTC)
WITH
RELAY TIME
1 4.03.44 SN1PR09MB0829.namprd09llMtftMiMIIB0B2Sinnamprd0ihpp0d.outlook.com PM
1 sec
2 PM
PR09MB0829.namprd09l|WBRaiaMBdlt.tftrramprd0MprodOEftiMbl<Ete8Hrver
*
(version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256
17cv1906 Sierra Club v. EPA
ED_001523A_00000033-00002
Original Message Headers
rlaxed/relaxed; d=usepa . onmicrosoft. corn; lOlcIhRiSObl
Subject: RE: Methane
Thread.Topic: Methane
Thread.Index: AQHTbqpneAOSiSSwHUyKZjzlR6+OwKM2eeQQgAABtaA=
Date: Wed, 6 Dec 2017 16:08:43 +0000
-,
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9 . prod. outlook . corn!
iDM2PR09MB066807944C2C0E10DFDB114984320@DM2PR09MB0668.namprd09.prod.outlook.com> iDM2PRO 9MB0 6 6 8 0 7 944C2C0E10DFDB114 9 8 4320@DM2PRO 9MB0 6 68.namprdO 9.prod.outlook.corni
aD5+pCDrzKOMHK
221733001)(722 e 1703031133081)
com>
(93006095) (930
17cv1906 Sierra Club v. EPA
ED_001523A_00000033-00003
: 6 c 9 97e1c.babd.4056. 7 599.
X.MS.Exchange.CrossTenant.originalarrivaltime: 06 Dec 2017 16:08:43.8471 (TC)
X.MS.Exchange.CrossTenant.id: 88b378b3.6748.4867.acf9.76aacbeca6a7
17cv1906 Sierra Club v. EPA
ED_001523A_00000033-00004