Document anDdNj5NYK2XoGeYp4QMYe4a

i \ CUSTOMER & LOCATION hlimlo ULvision - "CALIDRIA" ASBESTOS CUSTOMER CALL REPORT Celanese Plastics & Specialties Co. P. 0. Box 1962 INDUSTRY Thermoplastics Bishop, TX 78343ci aerification Polyesters_______________________ 512/584-3511 SALESMAN Gordon L. Dickson RpfiinN Commercial Sales hate OF CALL ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED: 5/25/82 MSDS Health & OSHA Information Blue Book I I Dust Count Report | | Other, speci PERSONS INTERVIEWED: Bettie Ficklin - Buyer CALL OBJECTIVE: Assume account responsibil ity RESULTS OF CALL: Attempt to make a turnover call in February here with Jack Walsh failed due to weather conditions and a missed connection. It was decided that it would not be necessary for Jack to make a special "one visit" trip as I have called on them in the past. No problems here except that their asbestos containing thermoplastic polyester (Celvax), which goes into the automotive, construction and appliance markets, is not selling well. Nothing we, and apparently they, can do about this at this time. The following is a brief sales history of RG-144 to this company: 1978 - 190M lbs. 1979 - 190M lbs. 1980 - 121M lbs. 1981 - 212M lbs. 1982 - 240M lbs. (Budget) - 53M lbs. (To Date) - 106M lbs. (Expected) Bettie expects to enter a truckload order in June or July but as this is an up and down business it is difficult to make accurate predictions. FOLLOW-UP ACTION REQUIRED: GLD - No real selling here as our sales are entirely dependent on how good their business is. (Only asbestos being used.) Twice a year visits should suffice. COPIES TO: REB:GML:TPN: JEW:KC-FILE:NF-FILE dac 6/2/82 NF PERMANENT FILE |~| '>'i ' CUSTOMER & LOCATION METALS DIVISION - "CALIDRIA" ASBESTOS CUSTOMER CALL REPORT Celanese Engineering Resins P. 0. Box 1962 INDUSTRY Bishop, Texas 78343CLASSIFICATION _P.olye_sters_ Thermoplastic sai fsman Gordon L. Dickson _I2Z22Z^irpcion Commercial hatf OF CALL ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED: MSDS Health & OSHA Information Blue Book Dust Count Report Other, specify below PERSONS INTERVIEWED: Bettie Ficklini - Buyer Richard Rothenberg - Quality Control Supervisor CALL OBJECTIVE: Account maintenance RESULTS OF CALL: RG-144 1982 Budget 120 TONS To Date 40 Expected 40 1982 Budget 92 $M To Date 33 Expected 33 Discussed next year's contract which calls for a minimum purchaise of RG-144 by them of 60 tons at 44<t/lb. Why we have had an annual contract with them for all these years seems to be a mystery to everyone concerned but apparently it is the way it has been done in the past and no one wants to change it. They will also need a letter for every shipment certifying that product shipped met our typical properties quality at the time of shipment. L. J. Grogan - This shouldn't be any problem but we can discuss. Copies will have to be sent to both Bettie and Rich. As in the past, their shipments are to be sent freight prepaid. Can we add this to the invoice or is it better to continue as we have and send two invoices? FOLLOW-UP ACTION REQUIRED: Maintain semi-annual visits. COPIES TO: REB:GML:TPN:JEW;KC-FILE:NF-FILE dac 11/12/82 NF PERMANENT FILE fl