Document ZBGrGzwjR34M9aa3xN725ZZaJ

) 7 NATIONAL AUTOMOTIVE PARTS ASSOCIATION EXECUTIVE OFFICES I0C WEST HIGQINS ROAC ROSEMONT ILL'N.OIS 60D13 3-?l2?a-5l5` July 12, 1977 Mr. P. H. Grim, Jr. Manager, Customer Relations Abex Corporation P. 0. Box 6C7 Winchester, Virginia 22601 ___ Dear Mr. Grim: We appreciate your reply to our letter concerning Turnaround Time. Your answer was somewhat general in nature, but I think I get the jest of what you are saying. My only suggestion would be that in cases where we have eight to twelve days delivery time and sometimes where, as you explain it, an order may wait two weeks for shipment, you get together with the Distribution Centers involved and work those problems out individually. We do appreciate your efforts on our behalf. Hopefully, where you have a long delay such as two weeks, you can work out a solution that will be beneficial to all concerned. If there is anything we can do from, this office, certainly feel free to get in couch with us. We hope you will keep us appraised of any improvements you can make in this area. Best regards. NAPA BKcK;jb CC: Ron Cutler Ed Jones Bob McKenna SCI 01491