Document XOOqVRkkMB7xLGwVQ4vrRGe9R

BUSINESS EK WHAT NOW? PAGE 19 fjuJ'JuiZi ' :W "I'M' ij ~ ilRiii; sPlitjjEsl iMIMt t ISCAliX Ul OfArs,,>s _ B^b.4 C4 i9 hDUl *Ai*7 E3 &-*W*'A *`H JiFouih Glidden's Joyce: He didn't really need all those reports (Page 93) MANAGEMENT John H. Weeks (left), director of personnel relations, and B. W. Maxey, controller, head the committee that is showing Glidden Co. how . . . Less Paper Means Lower Cost Glidden Co. finds that many forms and reports serve no purpose. By cutting them out or combining them, it saves money, gives executives more time for work that really counts. As a company grows, the complexify of its daily operations keeps pace--and more. As a result, it becomes harden and harder for top management to keep abreast of what's going on. Too Much Paper--One of the worst problems is the huge volume of paper work. Need for regular reports on pur chasing. sales, inventories grows as the compilin' grows. Widely separated plants and distribution facilities mean that more and more reports arc needed to keep the home office informed. And to add to the confusion, there's the ever-rising tide of paper work re quired bv Washington --withholding tax, social securitv, BLS statistics, and all the rest. Unhappy Choice--So the top execu tive often faces an unhappy clionc: If he paws the proper attention to ,dl the reports, he hasn't am1 time for any thing else: it he takes the needed tune for other problems, he risks Using touch with details he ought to know about. Mam management men hum tried to sob e the problem bv ignoimg it - be deciding from day to da\ wleit lew the most important claim on their tune, lint Dwight Joyce, president of ( Ilea claud's (Hidden Co., has gone alter the problem at its source--the volume of paper itself. Vulnerable--(Hidden lew been espe cially \ 11! M C -1 I 1 W . > , Is.., .. O, ,, O owl growth and geographical diversification. It has 37 plants and mines, eight ware houses, 38 company-owned stores, strung all the way from Florida to California. Between 1943 and 1949 its assets almost doubled, while its sales in 1950's third quarter alone were more than half the total for all of 1943. And its list of products has expanded from the paint and varnish that it started with in 1917. It now includes pharmaceuticals such as the new drug cortisone, sex hormones, powdered metals, type metal, charcoal, naval stores, such mine products as zinc, barytes, and ilmemte. and others. Problem--When Dwight Joyce suc ceeded his father as Gliddcn's presi dent, in 1947, he says he was flabber gasted by the foot-high stack of paper work that awaited him on his desk every morning. It had to be bandied promptly. Otherwise, the whole thing would just lie doubled bv next moniing. And none of it could get the attention it really needed if Jovec w.w to hum time for anything else. Solution--Joyce suspected many of the reports were cither useless or dupli cations. So he tacked tip a copy of ev ery form used In the company on the walls of an office. Then he called in Ins executives for a job of analyzing. They weeded out 172 reports-thoxe SOUND PROTECTION for every shipper The Marine Office of America has, since 1919, served shippers--great and small -- in the specialized field of Marine Insurance. Today it stands forth as one of the country's leading underwriters. it offers every shipper: the skill and know-how that comes from long, spe cialized experience . . . the convenience of 20 offices across the country . . . service through more than 50,000 agents and brokers and world-wide claim settling facilities. H adds up to unquestioned strength -- soundness -- security--protection you can depend upon, come what may! SEE YOUR AGENT OR BROKER! These seven leading insurance companies compose the MARINE OFFICE OF AMERICA: * Th e Ame r ic a n In s u r a n c e Co mp an y * Ame r ic a n Ea g l e Fir e In s u r a n c e Co mp an y Th e Co n t in e n t a l In s u r a n c e Co mp an y * Fid e l it y -Ph e n ix Fir e In s u r a n c e Co mp an y Fir e me n s In s u r a n c e Co mp an y * Gl e n s Fa l l s In s u r a n c e Co mp an y Th e Ha n o v er Fir e In s u r a n c e Co mp a n y Ma r i n e Of f i c e OF AMERICA 116 John Street New York 7, New York - Offices In Principal Cities 1 Claim-settling Agents Throughout the World All CUSSES or o c ean an d in u n d mar in e in s u r an c e GLD 041579 coulil be replaced bv more efficient ones. The savings in printing costs alone came to nearly S30,000 a vear. lint the real savings were harder to measure in cold dollars and cents. The saving in employees' and executives' time was a big factor. Cabinet space needed for filing was cut way down. Committee--At the same time, Jovce appointed a committee to make a continuing study of the problem, includ ing among its members John II. Weeks, director of personnel relations, and B. W. Maxev, controller. In all, Jovce and this committee have revamped, rearranged, combined, or eliminated more than ZOO forms that were once considered absolutely indispensable. Other Ideas--'f'his was only part of Jovcc's successful program to pare un necessary administrative costs. When lie got through paper-chewing, Jovce took a look at (1) transportation costs of top management; (2) telephone expenses; and (3) office procedures and costs. Duplication--When he was a vicepresident, he had often found himself and another Glidden vice-president go ing to the same place at the same time on trips to distant plants or warehouses. Usually, one of them could have done both jobs. Boday when an executive has to go to Chicago, New York, or the Pacific Coast, he lets his brother officers know about it, takes on the ordinary chores of the others, and thus saves the traveling expenses and the time of the other executive. It has cut company travel expenses 40% to 30%. Next, telephone bills suddenly dropped about a third, without impair ing efficiency. That's because Joyce dis couraged the easy habit of lifting up the telephone when an overnight letter served the purpose. Office Efficiency--In another tightening-up project, Joyce put the WecksMaxev team to checking every item of office expense. This has become a permanent fixture of Glidden policy, with no procedure overlooked. A de tailed analysis of such costs is made twice a vear in most plants, at least once m all of them. Office workers are evaluated on (1) the importance of the job, (2) the amount of overtime, and (3) whether the job can be eliminated. What bothered Joyce at the time was that Glidden had hired only one office Worker for every 10 men in the plant before the war. In 1948, the ratio was three to 10; it was headed even higher in 1949. The Wccks-Maxcy studies have cut the figure to 2.6 for 10 todav. A divi sion chief's O.K. is needed before new people can be put on the payroll. Joyce estimates that this program lias saved Glidden about $750,000, most of it from payrolls. Clicldcn's selling and administrative CONSULT THESE EXPERIENCED FABRICATORS OF ROYALITE CALIFORNIA Artisan Engineering & Mfg. Co., Inc., 5037 W. Jefferson Blvd., Los Angeles 16 Horace L. Blackman Co., 287 So. Robertson Blvd., Beverly Hills C. K. Castaing Studio, 17862 S. Huntington Beach Blvd., Huntington Beach Engineering Plastics Co., 1475 El Mirador Dr., Pasadena 3 Schoen-Burn, 1646 Gough St., San Francisco 9 Swedlow Plastics Co., 5527 District Blvd., Los Angeles 22 Technical Reproductions. 5526 Cleon St., N. Hollywood COLORADO Pikes Peak Plastic, 5 W. Cucharras St., Colorado Springs Plasticraft Co., 2806 N. Speer Blvd., Denver CONNECTICUT Colt's Mfg., Hartford 15 GEORGIA Gladwin Plastics, 542 Courtland St. N.E., Atlanta ILLINOIS Arrem Plastic, 1539 N. Throop St., Chicago 22 Associated Plastics Fabricators, IG4 N. May St., Chicago 7 G. Felsenthal & Sons, 4100-4118 W. Grand Ave., Chicago 51 Lamicoid Fabricators Inc., 4545 W- Cortland StM Chicago 39 Neo Products Co., 2534-38 S. Kedzie Ave., Chicago 23 Precision Plastic Products Inc., 628 W. Lake St., Chicago 6 INDIANA General Plastics Corp., 1400 N. Washington, Marion MARYLANO Fawn Plastics Co., 2902 Hamil ton Ave., Baltimore 14 MASSACHUSETTS Koehler Mfg. Co., Marlboro MICHIGAN Cadillac Plastic Co., 651 W. Baltimore, Detroit 2 Imperial Industries, 4435 Walker Ave., Wayne Klise Mfg. Co., 50 Cottage Grove S.W., Grand Rapids 2 Plasticle Corp., 4207 Grand River Ave., Detroit 8 Reynolds Plastics, Inc., 3445 W. Forth St., Detroit Unique Creations, Inc., 1349 East Milwaukee, Detroit 11 Woodall Industries Inc., 7565 E. McNichols Rd., Detroit 34 MINNESOTA T. O. Plastics, 58th & Longfellow, Minneapolis Plastics, Inc., Chestnut & Ryan Sts., St. Paul 2 MISSOURI Regal Plastics Co., 710 Main St., Kansas City NEBRASKA Omaha Plastics Co., 1470 S. 16th St., Omaha 9 NEW JERSEY Sillcocks-Miller Co., 10 \V. Parker Ave., Maplewood Stokes Molded Products, Inc.. Taylor St. at Webster. Trenton 4 Thermacote Co., 320 Jefferson St.. Newark 5 Van Beek Industries, 23 Park St-, Orange NEW YORK Bassons Molded Products, 1424 W. Farms Rd., New York GO Curbell Inc., 1700 Elmwood Ave., Buffalo 7 Dual Fabricators Corp., 808 Driggs Ave., Brooklyn 11 Dura Plastics Inc., 1 W. 34th St., New York 1 Durable Formed Products, Inc., 329 Canal St., New York 13 Mastercraft Plastics Co., Inc., 95-32 150th St., Jamaica 4 Steiner Plastics Mfg. Co., 47-30 33rd St., Long Island City 1 OHIO Fabri-Form Co., Box 36, Cambridge PENNSYLVANIA Lee Plastics, A and Lippincott St., Philadelphia 34 Halsen Mfg. Co., 5919 Webster St., Philadelphia TENNESSEE Plasti-Line, Inc., Jackshoro & Broadway, Knoxville 18 TEXAS Plastic Engineering Co., 2101 69th St., Houston II Plastic Products of Texas, 3319 Love Field Dr., Dallas WASHINGTON American Plastics, Inc., 905 Western Ave., Seattle K. B. Plastics, Inc., 1817 So. 1st St., Yakima WISCONSIN Midland Plastics Inc., 227 N. Water St., Milwaukee 2 The United States Rubber Company at 2638 North Pulaski Road, Chi cago, Illinois, has complete Engineering, Designing, and Styling Depart ments to assist fabricators on the technique to employ, and in the art of fabricating most efficiently with ROYALITE. G LD 041580 TRY THIS APPROACH TO PRODUCT imp r o v e me n t / C\pcUsi_s tl lll.ll .lilt t HV.lM lllCOmC, ,1s C O 11! 0 Mih HU a li.ii. k in I'.Hk Jovcc i'll : I lull's I Kit I >.ul when '.mi allow K\|un iion, li udicr vv .ik k v higliei 11 T` ; Ki' n>n. .mil other Khk New And [uvee 111 I C1 K U tl) keep right on with his ust-cuttmg. 11nio si\ ;ng p i og r, 11 n s. Son .if! ci IVc. 1. for instance, lie's going I > sprniL' a surprise on cleiks in seven of the coin- p.im's pi.nits. It will he .1 neu office form .uiotlier result of the continuing stuih of hou to cut adininisti.ito e Mists mid time. The new twist is a combination bill ofbadmg and billing form, here's how it works: When a girl types the bill-of lading for a shipment, she 11 also be tvping the customers bill. Besides printing costs, the new form will save the tune of at least seven clerks in each plant, adding up to many hours daily that can be spent on other jobs. Smith Rerigs Sales Setup Around the end of World War 11, Alexander Smith iV Sons C. pet Co. decided to drop sales distnbutor g into direct selling. As a result, its sales force lumped h\c times. 1 lie xvstem worked hue--until sales began growing so rapidh that \\ illicit C. hammed, vice-president m charge of sales, found himself swamped. This week Alexander Smith was put ting to ork a new organizational scheme, t appointed six regional managers At the top level, there is a change, too. The sales organization is split into four divisions --sales, advertising, mer chandising. and sales control. The setup has three advantages: (1) It takes the load off Hammek (2) it keeps district managers out of topmanagement luur; and (4t it provides for quick held decisions. fAGON-wheel-sized Wibearings for massive oil drilling rotary tables . . . dime-sized bearings for delicate X-ray machines . . . myriad-sized precision parts for every branch of industry --all custom-engineered and meticulously produced by Aetna to help make good products even better, increase their effi ciency and lower their cost of operation and maintenance. Because Aetna is one of the world's most diversified producers of high precision anti-friction products, it has vast resources of experience which you can draw on profitably. When you are planning a new machine or improving an old one just re member that there are few better ways to guarantee a machine's success than to de sign efficiency into it by designing friction out of it. That's a job Aetna research and engineering can help you with--and with surprising economies that result from our extensive variety of tools and dies which usually enable us to meet unique require ments without the extra expense of special tooling. We will welcome the opportunity to study your needs and make recom mendations. AETNA BALL AND ROLLER BEARING COMPANY 4600 Schubert Avenue Chicago 39, llfinoit R*pre</)fq/'Vs and Dittribulort in Principal Crfiei Aetna Standard and Special Ball Thrust Bearings Angular Contact Ball Bearings * Special Roller Bearings Ball Retainers Hardened and Ground Washers * Sleeves Bushings Young Presidents With a Purpose If von're ,1 company president, got the ]ob before von were IS. and aren t over 4S now, vim can |om this gionp of businessmen. I'hcv have |Ust kmnebed the Young I'residcnts Organi zation I heir aim is to exchange top management problems, get acquainted, and do a serious |ob of selling them selves and their businesses to the nubhe Members of the executive committee met m New York last week lo tlucsh out organizational problems. I lies .lie (lell lo rndit '> Richard \. Sellers. 4 4, who headed Ethicon Suture Laboratories when he was 44; Harold M. Athsluil, 41. president of Kctehuin <Sc Co. since he was 24; Roger Kama, 40, trip man at Marlin Eircxums Co. since 194S; Arthur Reis, 44. who has guided Rolscrt Reas A' Co. for three vears; and Rav llickok, 42. who took over llickok Mfg. (Jo., Rochester, when Ins father was killed about live vears ago. llickok got Yi'O rolling and is its president. So far. there aie about 200 membeis Coal about 40(1. GLD 041581