Document XOEVzRZ6Ljvg2bBNz9vzr1q4g

Monsanto --...... ~Industrial Chemicals Co. - St. Louis Doc saber 17, 1971 wftjre* TO : Directors of Marketing yield Sales dreetors Field Salea Nuaiiri dstrlct Salea dreetora OORPIDBffXAL At their Board meeting on December 9, 1971, Monsanto's Board of dreotors approved corporate Monsanto decisions previously taken as follows: 1. Terminate all sales of PCB fluids for use In heat transfer applications by formal notice to all custo mers. 2. Zaaodlately Implement a plan to terminate all sales of polychlorinated terpfcenyls by March 31, 1972 for plastielzere. 3. Sales of PCB fluids for transformer or capacitor use will be dependent upon the receipt of agreements ac ceptable to Monsanto, holding Monsanto harmless from legal liability associated with the use of PCBa in transformers and capacitors from customers whose financial responsibility makes such agreements mean ingful in Monsanto's opinion. Sinoe Monsanto Industrial Chemicals Company sells these products to many key oorporate Monsanto customers, we want you to be aware of these decisions and their implementation so that customer visits don't lead to surprises. What MICC products are involved? 1. Specialty Products Business Qroup Functional rroducts drown Beat Transfer Fluids: fhezmlnol* PR-Lo Temp Themlnol? PR-0 Theminol* Pl-1 STLCOPCB4024187 2 Capacitor Dielectric fluid*: . Capaeltor 21 Aroclor* 1016 Aroclor* 1242 Aroclor* 1248 Aroclor* 1254 Transformer Askarel fluids: Znerteen 100-42 Znerteen 70*30 Znerteen PPO / Pyranol A13B3B 2. Plasticizer Business Qrouo wooer a rrocees cnemicals Division nice Plasticisers Aroolor*1221B Aroclor*5432 Aroclor*5442 Aroclor* 5460 Aroclor*6000 Series Nontar 5 Santiclser 301 Santlclzer 311 Santlclzer 326 Santlclzer 327 Santlclzer 335 Santlclzer 336 Santlclzer 337 NX? 101 What effect will this have on our castcmersT , While everyone wishes these decisions did not have to be taken, and while they will cause some Inconvenience to customers, the picture is not se gloony as night be supposed. 1. These deelsldns should not cone as a coaplote surprise to any customer. We have been alerting customers by letter periodically since february, 1970 ofthe problems associated with PCBe. 2. We phased out PCBe from certain applications (plasticizers, hydraulic fluids, and process fluids) from mid-1970 to early 1971* 3. We discontinued sales of PCBe to new heat transfer fluid systems several months age. 8. Since August, 1971, many existing PCB beat transfer fluid users have effected conversions to non-PCB fluids. (To date over 150 of sueh systems have converted. We have retained 900 of these conversions for Monsanto with our non-PCB heat transfer fluids Themlnol 55 and 66.) 300 2tlC 900370 STLCOPCB4024188 -3 What help tw we offering our customers? 1. laat Transfer Fluids As explained 1a our customer notification letter, have assembled an experienced engineering taaa to give help to customers aa they decide on conversions. be alao offer the aervlcee of a high temperature Incinerator to dlapoae of uaed PCS heat tranafar fluids, and will accept rotors of originally peokaged PCB fluida. 2. Plaloctrlca The doclalon on dielectric flulda will probably not affect oat of you alnco transformer and capacitor aanufacturere are a reasonably email and separate group. Ve emphasize that we are not discontinuing dielectric PCBa since their usage la important to tho national interest. Konsanto la conditioning auch sales, however, on obtaining certain financial aafoguards, while acting responsibly in the interoat of tho electrical industry, lta consumers, and thus tho country. Vo are alao active in AM3X C107, a committee aot up to develop guidolinoa and policies for handling PCB In tho electrical Industry. 3. Plaatlclaora Monsanto is working to develop a list of suggested re placement products and suppliers to bo used aa a guide la replacing our Aroelox* products in existing formulatioas. Questlane from customers Customers are going to ask questions about those decisions. Vo would suggest that your salesmen not try to answer these questions but to refer tho eustomor to 8t. Louis: Heat Transfer Fluids Telephone: (31) 69^-231k Milt Cunning Paton Monsanto Company P. 0. Box 14617 ,,a St. Louis, Missouri 63178 Dlslootrloa T. L. Cossago P. 0. Benignas C. Paton 900371 STLCOPCB4024189 -4- PUltlClHfl V. 3. Clark (314) 694-2518 Dlmct inquiries fron custoaers to Monsanto district offloes should bs handled In tha tana way. If you vlsh to pats on queatione or statananta fro* custoaers, plaaaa faal fraa to do so through tha aana ahanaala. fay Monsanto oustoaers ' Attached you will find a Hat of key eorporats Monsanto ouatoaars who will bo glvan apaelal notification of Monsanto's daclalona. Saparata lists art given for Boat Tranafar Fluids and chlorinated tarphanyl pUstlalsars. Bo list la glvan for dlalactrie custoaars sines discontinuation of salas will not rasult unlaas our toms are rajaetod. Castoner* not lneludad in thaaa lists will rocalva tha fornal notification lattars by nail (oopias attached). KbJ custonars will ba notlflad as follows: Boat Transfar 1. By nail: Fornal lottar plus covar lattar indicating that conversions are already underway or (in tha ease of Multi-plant locations) have actually taJten pUes at sons locations. 2. By phono: Pozval lattar will than ba nailed. 3. By Phono Plus personal visit (latter hand-carried): In this category nay ask assistance fron Regional Bice Presidents or Blraotors of Salas/Markatlng to latreduce us to the "right" paopU. Tha personnel prlnarily involvad fraa Specialty Products Croup in notifying kay customers will be* , 1..8. Bergen, Jr. - Business Group Director T. L. Gossaga - Director of Marketing B. T. Johnson - Plaid Salas Manager C. Paten - Produet Manager Plasticisers 1. By nallt Pcmal notification by lattar addressed to 'the "Office of tha President to ba nailed on 12/31/71. 2. By shone: By regional Managers and salasMen during period ?roa 12/20/71 to 12/11/71. This will covar all lMportant acoounta. 300 26 900372 STLCOPCB4024190 -5- 3* call!: By regional uuutri md ulmu rrc* 12/20/TTto 1^31/71 with follow-up visits by . St. Louis aanageaent personnel fro* 1/1/72 to 3/1V72 st key sc counts ss sppropristo. Custo--r notification 0. 3. Boaestio Custo--ro Host Transfer Fluidst Deccaber 15-20, 1971 Flsstlelzsr Arcelors Deoeaber 20-31* 1971 Notification will follow the V. S. psttom so quickly thereoftor ss practical. Intsrastlonsl lotion will bt token through world Ares Marketing aanageaent la the first qusrter of 1972. It Is very lnportsnt thst you do not soke this subject s deliberate topic of converostlon In your dealings with your customers. Please do not preenpt the business groups in volved in notifying oustoaere. Vs hove elerted you so thst you ore not eaught unswsre should delloste negotiations con cerning your products be going on. We would ssk in return thst you trest this lnfomstlon in confidence so thst w esn inplsaent these oorporsts decisions ss effectively ss possible for both Monsanto end our eustoaers. CoBPotltlon Be particularly careful in how you handle this infonsstioc st the following accountsi Bow Dow Cessing All oil ooapsnlos Sow is Monsanto's aajor coapetitor in synthetic host transfer fluid, they t*ve never had fire-resistant fluids like Iheminol VR fluid. However, they will be out to obtain refills of fluid with Oowthera against ear Theralnol 6o. If the euatoaer oper ates at teaperatures below 550F. or so, he may eleot to go to lower oost fluid swob as Theralnol 55. In these * " K4, oeapetltlon will be potreleua-based fractions froa arable, Mobil, Shell, ete. 3DC 900373 STLCOPCB4024191 -6 - Finally, u; we ask that this aeao be furnished only to those with a need to know. ^2^7 ^' WSccUL C. Patoa . a. Clark Product Manaftr Product Supervisor S&electrio, Koat Transfer * Plasticizer Business Group Prooeea Fluids Specialty Products Business Oreup tee. ;i. T. Fluid Utter) Plasticiser Aroolor Utter) Key H. T. Fluid Acoounts) Key Plasticiser Aroclor Accounts) 300 2660 900374 STLCOPCB4024192