Document VGYjrzamXEb45ZOoeMy2bLJq8
R*v***w^ mUUSMTOtttt
E. I, d u Po n t d e Ne mo u r s 51 Co mp a n y
INCORPORATED
Wil min g t o n , De l a w a r e 19898
CHEMICALS AND PIGMENTS DEPARTMENT CHESTNUT RUN
cc: EADonald-C&P-B-6237 DWHoppenjans-C&P-B-6237 CR0wen-C&P-B-17 249-9 JLDeming-C&P-Newport DGray-C&P-Newark WRZonin-C&P-Newark REPeavy-C&P-Newark PAWriede-C&P-Jackson Lab JALamiet/EWStewart MVHarkins FRHilfiker
File
September 7, 1983
TO: FROM
N J. KANE F R. HILFIKER
COLOR QUALITY REPORT STATUS/
The status of active Color Quality Reports for August Is attached. No service or delivery reports have been included.
Please call 999-2805 if you have any questions about the report.
FRH/ilc attach.
N 26974
COLOR COMPLAINT SUMMARY AUGUST 1983-
d 2 d p T3 A 4-1 'r4
3
44
3rl
w 3
t--di
+) d +j CO
jq H H
& io
dJ H
CJ H
i--l d H
d H H
*d H M
A H
fti M
XI H
ei rl a
N
ft Hi
a
a
ft ft
a
8f
8
M CO
o
ft
Eh
EH
Eh
EH
ft
a
cj
H
3 CD
H
A H .
rCHD
rCHD o
> CD P 1M 1 CD
CD 4J
1
H A
4C4D gO
0) rH
d 01
0) >
CD 44 rH 01
Q, 04 3
6 tr tn & U
OGGO d r4 rl 0 A
P +> 44 M rl rl X-* iH d d P 3
0 2=
3 rii
3 <
0 3
s s
CD <D 0) o
> H
> rl
> rl
> r|
> rl
44 44 44 44 44
U OouO
< < ri! < rij
NJ ft ft
M a
IS)
a
a o
au
ft ft
EH
fftt
EH
fftt
EH
a O CJ
ft ft CD
44 3 5i2 H
ft 1 OS rT ft CQ
p 1 CO os VO 1 Eh ft
Q 1 r-00 VO
ft I I--1 H OS 3:
Q 1 roo VO i ft
ft 1 r* oo VO l ft X
Q 1 00 O' i EH ft
ft i in 00 vo 3 ft
a i on 00 *! i H
Q C
ci<
Q 1
a i
CO os
00
m os
os in
vo vo 00
i 1ii
Eh Eh Eh EH
ft CQ ft ft
01 4r-*>
O
O' rH -3rl ft
G 4J jri
M CO g
d 0 O' rl c j 3 i--(
n ri
d 0
E d
d rl
CJ
>1 rl
1--i CD P
to o rl +> 01
-1 i--1
aP +> H
*-4 3 rl rl
O
d dH
p
ad ae
+Q
qH
3 1
oP3
ft H
3: a 0 -r|
P da
3 H
3d ft
A 44
1
o +j
d
CO p
g 6
3 44 Po <D ft
3 P <D
CD p >
gd O rH 4J
3 0 y .3 CD A CD 0 3
CJ ft ri! ft ft c q Q EH ft ft
oo oo 00 00 oo 00 00 00 00
O CD CO r0H
CO V csj rH
00 s 00 rH -^
00 o H
co -- o rH
00 o 1--1
00
so.
rH '--
00 VO NCM
00 00
V s.
VO f--1
Ci--M1
S' x
CJ 00 00 00 OO 00 00 00 00 00
0
U
ffl A
O G
rOH
CD 3
H 0a
. u
Os CQ CQ
Grl
(Q 0)
'd 44
P
4J U ft *H
Grl
ft
x
d ft
5H rH G ft d H
(H ft
a CD
g G rH H
o <
CD 0
f0t
o
,--d o
f0t)
oo 00 X VO \
oo 00 *>00
00 oo \ CM H V
CO 00 \ OS rH
OO 00 \ 1--1 CM X
00 00 00 00 \ S' VO oo CM CM s. s
oo 00 V
o
I--1 s.
oo 00 n H S.
C^ r r- r- 00 00 00
co 00
co co
co 00
CO 00
N
vo *rH
CM rH
00 CM
CO Cl
\\
vo 1^ OO CO
00
id
0) CO 0 rH
cj
=#=
H oo I
CJ
00
CoM
1 ft
CJ
OS CM O 1 ft O
4 H OO O ft U
CM
oCO
l
fCtJ
ooo0i0
ft ft
00 1 vo in
o
1
Z
H
in i--l
Oo
1
Z
o
CM O 1
EChJ
A
O =#=
CO rH O 1 Eh u
O
o00
I ft u
Cs
mo
ft H
00
ion
i 53 H
?
ft
1
P1
p- ft
l1
P l
O' 00 rH in
m oo l a!
m os
te1
in IS 1
EH
o
CM dI*
EH
CQ
vo r i
3ft
co vo i W X
H
Gd
Ou
(0
rl d 44 g
44
aH
X 0
fdt ao
d CD
pA
oft o
p rH
2
CO
o rH A
ft
d rH
CJ
$3
44 3
H
d C
*d p
1--d1
g p
a
cj
P0
f0t
d CJ
fCtD
fftt
oo 00 oo oo CO co
00
\ oo
00 x
oO
c--o
00
CO
Xos
00 s OS
oo s. rH
CM
\
CM s.
CM
CM CM CO \\ V
00 00 00 00 00 00
o
VO
o
zHI
O0Of1t0
ooo 1 CftJ
oCM oC13 CEhJ
d<
CM
OO >1H z
o ooCM 1 3
.
CQ
G 0
rl
44 d & -r| cn CD d
0s a) 44 d 0
<p
o
3 O H 44 d 3 d H
S'
CD
P 0 VH
44 CD CD
A to
TJ (D 4Q Cl d 44 44 d
CD
CCQD
rH
o
rH rl
P
CD
X
rl
m rHH
t^ooo
fftt \1--
ft OS
N 26974.01
DUP050146199
COLORED PIGMENTS QUALITY/SERVICE REPORTS
CATEGORIES AND ACTION PLANS
\
OUTSIOH SPECIFICATIONS
a.Pails Plant Shipping Tosts
1. duo to testing or judgement error Action: Retest sample at plant and Chestnut Run. Prevent recurrence: Implement test audits, site cross chocks, and instru-' mentul color reading.
2. duo to product non-uniformity Action: Resample lot and retest vs. original at plant. Prevent recur ranee: (Non-unifonuity incidents should be reduced as a result of plant progress on process control and reproducibi lity prior to blending. These programs are continuing, and have already resulted in 0/S improvement in this ca togory.)
b, Pail simulated customer system tests at Chestnut Run. (Note: DuPont warrants that colorod pigmont shipments will perform like standard in the customer's system--regardless of the system.) Action: Confirm tost differences. Prevent recur ranee: Change shipping test or modify release l'imi't's or os tab jrrTl* SCS as appropriate.
c. Pail due to evidence of contamination, foreign material (e.g. metal pieces, fibers, contamination with other pigments. Action/Prevent rocurraneo: Identify source and correct.
II WTTUIN s p e c if ic a t io n s
a. Marginally passes all tests. Ac tion/Provont recurrence: Review shipping test, tost limits, consider SCS.
b. Simula tod tou ts at Chestnut Run inadequately duplica te
customer system. Action/Prcycni recurrance: Technical
Service review tost correlation.
P
e. Passes tests but end-use application is marginal. Action/ Prevent recurrance: Technical Service recommend better DuPont product for application or provide guidance on use of existing product.
d. Customer process or testing deficiency (o.'g. customer equip ment malfunction, misoperation, or other raw materials caused problem, or customer mistested, Action/Prevent recurrance: Technical Service assistance to customer.
e. Improper standard or out of date standard used by customer. Action/Prevent recurrance: Technical Service communication to sales representative.
f. No customer returned sample (plant retained sample passes all
tests). Action/Prevent recurrance: Technical Service communication to sales representative.
DUP050146200