Document NXGMnp49DwZoZ9qrBmO9v63b

i4)ex An 1C Industries Company August 19, 1980 Abex Corporation Friction Products Division P C Sc* 33K '.vmcr'esie' v 226Z' roz HZ-Zdr- Mr. Robert McKenna NAPA Suite 1129 Parklane Towers West Oearborn, Michigan 48126 Many thanks for your letter of July 30, 1980. As in previous years, we appear to have a difference of opinion as to what our actual Turnaround Time is. Per enclosed chart, we appear to have a total number of workdays of 44 with 9 orders, which gives us an average of 4.9. As you know, RayTbcrShi'pmerits are via the Rayloc truck; and, therefore, we have no control over therTurnaround Time for these shipments. Thus, if we deduct the two Rayl oc'orders, we end up with 32 days and 7 orders, which gives us an average.of 4.6: >- I wholeheartedly agree that 4.6 is not good enough; and, through the , > -efforts of Ron Ward., we hope to be able to bring it down to the three- ~ day level shortly. If you find anything wrong with our way of calculating the Turnaround Time, then, please let me know. .. Many thanks. Bi/ad Attachment cc: S. S. Conway - New York Edward Jones - Atlanta Ron Ward - Troy B. Ivarsson ~ CONFIDENTIAL AXSAINCOV 058803 SCF-ABEX-2389