Document MJKkO6ybk7RDy2KxKmaqZwL8x

Region 6 - Enforcement & Compliance Assurance Division INSPECTION REPORT Inspection Date(s): Media Program: Regulatory Program(s) 09/22/2022 Water NPDES Company Name: Facility Name: Facility Physical Location: (city, state, zip code) Mailing address: (city, state, zip code) County/Parish: Facility Phone Number Facility Contact: City of Rio Rancho City of Rio Rancho Wastewater Treatment Plant #2 100 Industrial Park Loop Rio Rancho, New Mexico 87144 3200 Civic City Circle Rio Rancho, New Mexico 87144 Sandoval {Phone Number} Jim Chiasson Utilities Director rchiasson@rrnmn.gov FRS Number: Identification/Permit Number: Media Identifier Number: NAICS: SIC: 110022872346 NM0027987 NA 221320 4952 Personnel participating in inspection: Jim Chiasson City of Rio Rancho Dennis Gonzales Jacobs (consultant) Bill Jacquez Jacobs (consultant) Edward DeLara Jacobs (consultant) Matt Kerr Jacobs (consultant) David A Esparza EPA-R6/ECDWM} Director Utilities Department Wastewater Supervisor Compliance Coordinator Wastewater Operations Manager Not Disclosed Environmental Engineer EPA Lead Inspector Signature/Date DAVID ESPARZA David Esparza Digitally signed by DAVID ESPARZA Date: 2022.11.21 14:26:21 -07'00' Date Supervisor Signature/Date ROBERTO BERNIER Roberto Bernier Digitally signed by ROBERTO BERNIER Date: 2022.11.21 15:39:39 -06'00' Date 6ENFORM-020-R8.2 (02/12/2020) 1 Section I - INTRODUCTION City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 PURPOSE OF THE INSPECTION EPA Region 6 inspector David Esparza arrived at the City of Rio Rancho (Rio Rancho) Wastewater Treatment Plant (WWTP) at 8:30 AM (MST) on September 22, 2022, for an unannounced inspection. I met with Mr. Jim Chiasson; Utilities Director, and their contract consultants: Jacobs Engineering Group representatives Mr. Bill Jacquez; Compliance Coordinator, Mr. Dennis Gonzales; Wastewater Supervisor, Mr. Edward DeLara; Wastewater Operations Manager and Mr. Matt Kerr, not disclosed. I presented my credentials and informed them that this was an EPA inspection to determine the WWTP's compliance under the Clean Water Act (CWA) and Rio Rancho's National Pollutant Discharge Elimination System (NPDES) permit. The generation of this report is based on information supplied by Rio Rancho representatives, observations made by the United States Environmental Protection Agency (US EPA) inspector, and records and reports maintained by the permittee (Rio Rancho), and the US EPA. Before leaving the facility, an exit briefing was held with Mr. Jim Chiasson, and the above-mentioned contract representatives, to explain areas of concern noted at the time of the inspection and discuss the Capacity Management Operations and Maintenance (CMOM) checklist forwarded via electronic mail (email) earlier in the morning (Appendix 2 Capacity Management Operations and Maintenance (CMOM) SelfAssessment). FACILITY DESCRIPTION The WWTP #2 is a major discharger with a pre-treatment program and permitted flow of 8.8 million gallons per day (MGD) (currently operating at approximately 4.8 MGD) and is located at 100 Industrial Park Loop NE, Sandoval County, New Mexico (depicted in Aerial Image 1 below). The WWTP facility serves a population of approximately 102,000 residents. The WWTP facility is currently operated under a contract agreement with Jacobs Engineering Group (formerly CH2M, now a subsidiary of Jacobs) (for design, build and operations), 24-hours per day, 7 days per week and consists of a staff of 6 full-time equivalent (FTE) positions. A Supervisory Control and Data Acquisition (SCADA) system provides around the clock monitoring of WWTP operations. After entering the WWTP facility via a series of 27 lift stations (LS) (Identified in Table 1 below). Table 1: City of Rio Rancho Lift Stations Lift Station Number 1 2 3 4 5 6 7 Location by Street Address 4906 Dolores Hildago SE 2451 Southern Blvd. SE 301 Southern Blvd. Inca & Hondo 1025 Sunflower SW Alpine & Riverview Rd. 7400 Hapsburg NE 2 Comment City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Lift Station Number 8 9 10 11 12 13 14.2 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Location by Street Address South of WWTP #3 Sue Cleveland High School Highway 528 8011 Montoya Rd. OFFLINE 1650 Riverside Drive WWTP #2 by west gate 1385 Hwy 528 2006 Grande Blvd. SE 1057 Joshua Dr SE 1420 Sara Way SE 1712 Prairie Sage Way SE 7059 Westphalia Blvd. NE 1650 Riverside Drive Hwy 528 & Obregon Rd NE 4903 Chaco Loop NE 2300 Westside Blvd. SE 3655 Hanley Rd. NE Blue Grama Rd. 4300 Sara Rd. SE 21st and 12th Comment Located on the west side of the canal This LS is located behind the Walgreens/Pinehurst This LS is in the proximity of Walmart This LS was replaced by LS-14.2 and was closed in place. Located at WWTP #3 Located at WWTP #3 Located at WWTP #5 WWTP #2 is one (1) of several WWTPs owned or previously owned and operated by the City of Rio Rancho. Outfall 001, the outfall from WWTP #2, is the only outfall currently discharging under an NPDES permit. Note1: Outfall 001 was realigned and reconstructed from an approximate perpendicular (straight) discharge into the Rio Grande to an approximate parallel configuration; thence an eventual discharge. WWTP #3 (NPDES permit NM0029602) issued on June 6, 2016, was terminated on March 24, 2021. All WWTP #3 waste streams are diverted to the influent flow at WWTP #2. As of April 2020, WWTP #1 was permanently closed; all flow is pumped to Water Reclamation Facility #6 (WRF #6). Ultra-violet (UV) and chlorination disinfection units are used at WWTP #2 (5.5 MGD) and WRF #6 (2.7 MGD), where their effluents are comingled prior to discharging to the Rio Grande at Outfall 001. Note2: The UV disinfection system at WWTP #2 commenced replacement circa 2020. WRF #6 effluents are also pumped into an injection well authorized under New Mexico Environment Department (NMED) discharge permit DP-215. Additionally, circa summer 2017, effluent flow from WWTP #5 (also known as Cabezon WRF) was designated as part of a Direct Injection Recharge Demonstration Project under NMED discharge permit DP-1650 with discharge volumes up to 1MGD. Rio Rancho states the source water for Cabezon utilizes a membrane bioreactor (MBR) treatment process producing Class IA reclaimed wastewater. WWTP #2 is comprised of two separate treatment streams, 2A and 2B. 2A is a Schreiber Process Unit that was built circa 1995, and consists of a bar screen, aeration basin and clarifier basin. While 2B has approximately twice the treatment volume of 2A, and utilizes an activated sludge treatment process with an automatic grit belt and climber screen system, anoxic basins, fine bubble aeration basins, and clarifiers. Both 2A and 2B 3 City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 flows recombine prior to the ultraviolet (UV) disinfection system and discharge to Outfall 001. Aerial Image 1: Overall view of the City of Rio Rancho's Wastewater Treatment Plant #2. Aerial from Google Earth maps. Additionally, Rio Rancho has implemented written policies and procedures to address any potential sanitary sewer overflow events (SSOs), and standard operating procedures (SOPs) pertaining facility operations and maintenance (O&M). Furthermore, by City Ordinance a Fats, Oils and Grease (FOG) program was enacted with respect to existing and/or new FOG contributors. Section II - OBSERVATIONS A review of the Rio Rancho completed Capacity, Management, Operation and Maintenance (CMOM) Self-Assessment: Service Area Characteristics- Industrial (page 2) indicates two (2) institutional type facilities. Previously, the known established Industrial Users (IU) contributing to the WWTP was Insight Lighting, Inc. (Insight), located at 4341 Fulcrum Way NE. This entity and Rio Rancho entered into an individual wastewater discharge agreement (Permit No. S07002, Appendix 4 Industrial User's Service Agreement) for the disposal of Insight's effluent into the City's WWTP #2 in December 2007, this 2007 agreement was revised in September 2020. Insight Lighting, Inc. is designated by the Control Authority as a Middle Tier CIU because its categorical discharge of wastewater does not exceed the 5,000 gpd or the 0.01 percent maximum allowable headworks loading in accordance with 40 CFR 433- Metal Finishing Point Source Category (Subpart A- Metal Finishing Subcategory (433.10-433.17). The additional IU was not identified, and it is not clear if Insight is an institutional type of facility. A review of the Rio Rancho completed Capacity, Management, Operation and Maintenance (CMOM) Self-Assessment: Pump Stations (PS)- (PS-05) (page 28) indicates 98% of the 27 4 City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 identified lift station (pump stations) have back-up power. This could suggest that approximately 2% or 5.4 lift stations lack a back-up source of power (quick connect or portable) in the event of a power outage. However, those lift stations with back-up power capability are exercised on a routine basis. A review of the Rio Rancho completed Capacity, Management, Operation and Maintenance (CMOM) Self-Assessment: Tracking Sanitary Sewer Overflows (SSOs) (TRK) - (TRK-01) (pages 31 and 32) indicates the utility has experienced 30 SSO events in the previous 5-year period, though approximately 30% equate to less than 1,000-gallons. Rio Rancho brought up the 2019 Alpha Southwest disposal of approximately 6,000-gallons of brine water into a manhole. Rio Rancho stated that the following protocol has been implemented to prevent potential reoccurrence of the event, "Anyone wishing to dispose of wastewater in any of the City's manholes must contact the Utilities Department and gain written permission by the Utilities Director. They must submit a request in writing and submit a (recent) Lab sample Data sheet showing all SDWA constituents and their levels as tested. The Director can also ask for any other criteria or constituents to test for before issuing written approval." Section III - AREAS OF CONCERN A review of the ICIS database for the period from January 1, 2020, to September 22, 2022 (Appendix 3) indicates NPDES permit excursions. A review of the Integrated Compliance Information System (ICIS) indicates several NPDES permit single event violations (January, February, March, April, and May 2020; May, July and September 2021; January, February, March, and April 2022), effluent violations (July and December 2021), Annual Industrial Users (June 2020 and June 2021), Biological Oxygen Demand (BOD5) (January and July 2020; January and February 2021), Total Suspended Solids (TSS) (January 2020 and January 2021), Escherichia coli (E coli) (February, May, June, July, August, October, November and December 2020; July, August November and December 2021; June and August 2022), Chlorine (TCR) (May 2022). The following additional areas of concern (AOCs) were identified and/or discussed with the City of Rio Rancho : A review of the Rio Rancho completed Capacity, Management, Operation and Maintenance (CMOM) Self-Assessment: Tracking Sanitary Sewer Overflows (SSOs) (TRK) - (TRK-01) (pages 31 and 32) indicates the utility has experienced 30 SSO events in the previous 5-year period, though approximately 30% equate to less than 1,000-gallons. Additionally, a review of the Integrated Compliance Information System (ICIS) for the period of January 1, 2020, to September 22, 2022, indicates 12 SSO events (Appendix 2 Capacity, Management, Operation and Maintenance (CMOM) Self-Assessment document- Tracking SSOs and Appendix 3 Review of the ICIS database for the period from January 1, 2020, to September 22, 2022). EPA Region 6 inspector David Esparza conducted a closing conference at the Rio Rancho WWTP#2 on September 22, 2022, for the inspection. During the closing conference, David Esparza discussed the requested completion of the Capacity, Management, Operation and Maintenance (CMOM) Self- 5 City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Assessment document and information obtained from review of the Integrated Compliance Information System (ICIS. Section IV - FOLLOW UP The following information was received by EPA on September 26, 2022, after exiting the Facility on September 22, 2022.: Rio Rancho completed Capacity, Management, Operation and Maintenance (CMOM) SelfAssessment document Complete Plan Set drawings of the UV Disinfection System Replacement at WWTP#2 The additional information was requested but not received in detail, but much of the requested information was provided in the completed CMOM. 1. Organizational charts with respect to departments and staff. 2. Map(s) of the sanitary sewer system 3. Any Standard Operating Procedures (SOPs) pertaining to: Unauthorized discharge response (Sanitary Sewer Overflows (SSOs)) events, inclusive of reporting procedure, SSO hotspots, memorialization, and work orders. Lift station locations, and inspections Complaint call responses Fats, Oils and Grease (FOG) Program Inflow and infiltration (I/I) Condition Assessment Capacity assessment Current Budget Current wastewater rates/fees Capital Improvement Program Cleaning and root control program- jetting and/or vacuuming schedule City Ordinances Code enforcement (FOG, MS4, laterals) Asset management program and surveys Operation and Maintenance (O&M) program protocol Section V - LIST OF APPENDICES Appendix 1 - Photo Log - 9 photos taken 09/22/2022 Appendix 2 - Rio Rancho completed Capacity, Management, Operation and Maintenance (CMOM) Self-Assessment document Appendix 3 - Review of the ICIS database for the period from January 1, 2020, to September 22, 2022 6 City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Appendix 4 - Industrial Users Service Agreements Appendix 5 - Opening and Closing conference sign-in sheets Appendix 6 - WWTP#2 Flow Diagram 7 City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Appendix 1 Photograph Log UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 1 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico Overall view of the Rio Rancho WWTP #2 facility site looking approximately Northeast. (DSCN2329). Photographed by D. Esparza UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 2 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico View of a spitter box looking approximately Southwest. (DSCN2330). Photographed by D. Esparza UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 3 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico View of some of the existing Ultraviolet (UV) disinfection systems banks located approximately along the Northwest side of the WWTP. Note: The UV disinfection system at WWTP #2 commenced replacement circa 2020. (DSCN2331) Photographed buy D. Esparza UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 4 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico Overall view of the realigned Outfall 001 looking approximately Northeast towards the Rio Grande. (DSCN2332) Photographed by D. Esparza UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 5 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico View of the original Outfall 001. Note: the riprap and extensive vegetative overgrowth. (DSCN2333). Photographed by D. Esparza UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 6 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico View of the new Outfall 001 discharge point. This new structure is located approximately 50-feet West of the original discharge point. (DSCN2334). Photographed by D. Esparza UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 7 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico View of Outfall 001 flow stream downgradient from Outfall structure. Note: no visible stressed vegetation, aromatics or staining were observed. (DSCN2335) Photographed by D. Esparza UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 8 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico View of the former WWTP#1 clarifiers looking approximately North. As of April 2020, WWTP #1 was permanently closed; all flow is pumped to Water Reclamation Facility #6 (WRF #6). Note: the infrastructure remains due to demolition costs. (DSCN2337) Photographed by D. Esparza UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Photograph Log Photo No. 9 Location: City of Rio Rancho WWTP City: Rio Rancho County/Parish: Sandoval State: New Mexico View of Operation and Maintenance (O&M) equipment (specifically valve maintenance) used by the City of Rio Rancho (DSCN2338) Photographed by D. Esparza City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Appendix 2 Rio Rancho Completed Capacity, Management, Operation and Maintenance (CMOM) Self-Assessment Document 1 CAPACITY, MANAGEMENT, OPERATION AND MAINTENANCE (CMOM) Program Self-Assessment Compiled By: Name: Jim Chiasson, P.E. Title: Utilities Director Date: 10-5-2022 Staffing list and Organization chart: Attach separate document as needed 2 General Information Service area 104 SQ. MILES Service population 101,750 PEOPLE Annual precipitation 9.2 inches* NUMBER *Find your annual New Mexico precipitation here: https://wrcc.dri.edu/summary/Climsmnm.html # of Treatment Facilities 3 WWTP design capacity 8.8 NUMBER MGD Average Daily Flow Manholes 4.8 MGD 7,808 NUMBER Average dry weather flow Number of air vacuum relief valves 4.8 MGD Not available NUMBER Service Area Characteristics Residential Industrial Multi-Family Total 32,603 2 193 NUMBER Commercial Institutional Other NUMBER 637 NUMBER Collection system service lateral responsibility (check one) At main line connection only X From main line to property line or easement/cleanout Beyond property line/clean out Other: Comments: W e a s s i s t i n c l e a n i n g u p t o t h e c l e a n o u t i f n e c e s s a r y b u t t h e owner is responsible for the lateral from the home to the collection mainline. What percent of sewer system is served by combined sewers (i.e., sanitary sewage and storm water in the same pipe)? No Combined Source 0 % PERCENT Collection System Information Conveyance & Pumping Gravity Sewers Pipes and pumps: 369 Length/quantity MILES Age of system: 0-25 years old 50 PERCENT 26-50 years old 50 PERCENT 51-75 years old 0 PERCENT >75 years old 0 PERCENT Number of Inverted siphons 3 Pump Stations Stations Force Mains Vacuum Stations Stations Vacuum Lines Force Mains 27 NUMBER 20 MILES 0 NUMBER 0 MILES 0 MILES 19 NUMBER PERCENT 0 NUMBER 0 PERCENT 0 PERCENT 8 NUMBER PERCENT 0 NUMBER 0 PERCENT 0 PERCENT 0 NUMBER 0 PERCENT 0 NUMBER 0 PERCENT 0 PERCENT 0 NUMBER 0 PERCENT 0 NUMBER 0 PERCENT 0 PERCENT 0 NUMBER Pipe Diameter Information 8 inches or less 9 - 14 inches 15 - 36 inches Comments: > 36 inches Gravity Sewers 79 PERCENT 9 PERCENT 5 PERCENT 6 PERCENT Force Mains 60 PERCENT Vacuum Lines 0 PERCENT 36 0 PERCENT PERCENT 4 0 PERCENT PERCENT 0 0 PERCENT PERCENT 4 Pipe Material Information Prestressed concrete cylinder pipe (PCCP) High density polyethylene (HDPE) Reinforced concrete pipe (RCP) Polyvinyl Chloride (PVC) Vitrified Clay Pipe Cast Iron Pipe (CIP), Ductile Iron Pipe (DIP) Non-reinforced concrete pipe Asbestos cement pipe Brick Fiberglass Cured in Place Fold and Form Comments: Gravity Sewer 0 PERCENT 2 PERCENT 0 PERCENT 95 PERCENT 3 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 1 < PERCENT Force Mains 0 PERCENT 17 PERCENT 0 PERCENT 83 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT Vacuum Lines 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 0 PERCENT 5 Engineering Design (ED) ED-01 Checklist Item Is there a document which includes design criteria and standard construction details? Yes No N/A x Comments: City of Rio Rancho Development Process Manual (DPM). Design Criteria and Standard Details for Water and Wastewater. Both can be located on city website. ED-02 Is there a document that describes the procedures that the utility follows in construction design review? x Comments: Public Works Engineering follows a standard review process for the design of capital projects. Development Services Engineering does a similar review following their own requirements and Development Process Manual Chapter II.4 which was developed by the Utilities Department. ED-03 ED-04 Are WWTP and O&M staff involved in the design review process? x Comments: WWTP and O&M staff have software to comment on plans. They are also involved in plan review. Is there a procedure for testing and inspecting new or rehabilitated system elements both during and after the x construction is completed? Comments: Design standards and specifications. ED-05 ED-06 ED-07 Are construction sites supervised by qualified personnel (such as professional engineers) to ascertain the construction is in accordance with the agreed upon plans and specifications? x Comments: The Utilities Director is a professional engineer. Improvements are designed by professional engineers and are inspected by qualified engineers, project managers, inspectors and operators. Are new manholes tested for inflow and infiltration? x Comments: The collection system typically has very low infiltration rates during rain events. Are new gravity sewers checked using closed circuit TV inspection? x Comments: ED-08 ED-09 Does the utility have documentation on private service lateral x design and inspection standards? Comments: Design Standard S-07 and S-08 for construction of the sewer collection system. The building department has an inspector on site to witness the lateral tie into the plumbing system lateral. Private lateral is inspected to meet city/plumbing code standards. Does the utility attempt to standardize equipment and sewer system components? x Comments: Flyght Pumps for lift stations. Most equipment is an or equal. 6 Comments: Satellite Communities and Sewer Use Ordinance (SUO) Checklist Item SUO-01 Does the utility receive flow from satellite communities? IF NO, GO TO NEXT SECTION Comments: Yes No N/A x SUO-02 What is the total area from satellite communities that contribute flow to the collection system? (Acres or square miles) Comments: SUO-03 Does the utility require satellite communities to enter into an agreement? IF NO, GO TO QUESTION SUO-06 Comments: SUO-04 Does the agreement include the requirements listed in the sewer use ordinance? Comments: SUO-05 Do the agreements have a date of termination and allow for renewal under different terms? Comments: SUO-06 Does the utility maintain a legal authority to control the maximum flow introduced into the collection system from satellite communities? Comments: SUO-07 Are standards, inspections, and approval for new connections clearly documented in a SUO? Comments: SUO-08 Does the SUO require satellite communities to adopt the same industrial and commercial regulatory discharge limits as the utility? Comments: SUO-09 Does the SUO require satellite communities to adopt the same inspection and sampling schedules as required by the pretreatment ordinance? 7 Comments: SUO-10 Does the SUO require satellite communities or the utility to issue control permits for significant industrial users? Comments: Checklist Item SUO-11 Does the SUO contain provisions for addressing overstrength wastewater from satellite communities? Comments: SUO-12 Does the SUO contain procedures for the following? Inspection standards Pretreatment requirements Building/sewer permit issues Comments: SUO-13 Does the SUO contain general prohibitions of the following materials? Fire and explosion hazards Corrosive materials Obstructive materials Oils or petroleum Material which may cause interference at the wastewater treatment plant Comments: SUO-14 Does the SUO contain procedures and enforcement actions for the following? Fats, oils, and grease (FOG) Infiltration and inflow Building structures over the sewer lines Storm water connections to sanitary lines (downspouts) Defects in service laterals located on private property Sump pumps, air conditioner connections Comments: Comments: Yes No N/A 8 Organizational Structure (OC) Checklist Item OC-01 Is an organizational chart available that shows the overall personnel structure for the utility, including operation and maintenance staff? Yes No N/A X Comments: There are two organizational charts as the City staffs employees but contracts out the day to day operations to a third party contractor (Jacobs). OC-02 Are up-to-date job descriptions available that delineate responsibilities and authority for each position? X Comments: OC-03 Are the following items discussed in the job descriptions? Nature of work to be performed X Minimum requirements for the position X Necessary special qualifications or certifications X Examples of the type of work X List of licenses required for the position X Performance measures or promotion potential X Comments: OC-04 What percent of staff positions are currently vacant? Comments: Less than 10% OC-05 On average how long do positions remain vacant? (months) Comments: 3-4 months OC-06 What percent of utility work is contracted out? 75% Comments: All day to day operations of the wastewater system is contracted out. The City staff of 32 employees handles accounting, engineering and management, Customer service and accounts, and billing services. 9 Comments: Internal Communications (IC) Checklist Item IC-01 Which of the following methods are used to communicate with utility staff? Regular meetings Bulletin boards E-mail Cell Phones Other (explain) Comments: Yes No N/A X X X X IC-02 How often are the staff meetings held? Daily, Weekly and Monthly (e.g., Daily, Weekly, Monthly, etc.) Comments: City Staff and Contract Operator have staff meetings at a minimum of BiWeekly. IC-03 Are incentives offered to employees for performance improvements? X Comments: IC-04 Does the utility have an X "Employee of the Month/Quarter/Year" program? Comments: IC-05 How often are performance reviews conducted? (e.g. Semi-annually, Annually, etc.) Annually Comments: IC-06 Does the utility regularly communicate/coordinate with other X municipal departments? Comments: 10 Comments: Budgeting (BUD) Checklist Item Yes No N/A BUD-01 What is the average annual fee for residential users? Monthly WW Service Charge $14.82. Wastewater Volume Charge (per 1,000 gallons) Residential, Multi-Family Commercial is $10.40, Residential is $9.88. BUD-02 Comments: How often are user charges evaluated and adjusted? (e.g. annually, biannually. etc.) Annually Winter Quarter Average. Comments: BUD-03 Are utility-generated funds used for non-utility programs? x Comments: As an enterprise fund the utility does reimburse the City for services such as attorneys, project engineering and construction oversight, and finance services. BUD-04 Are costs for collection system operation and maintenance (O&M) x separated from other utility services such as water, storm water, and treatment plants? IF NO, GO TO BUD-07 Comments: BUD-05 What is your average annual (O&M) budget? $2,414,442.00 Comments: Equipment Maintenance and Repair Budget. BUD-06 What percentage of the utility's overall budget is allocated to maintenance of the collection system? Comments: Labor is part of the annual $8.3 million-dollar contract with the Contract Operator. The city supplies the camera truck and equipment necessary. The same for lift station, force main, and collection system. BUD-07 Does the utility have a Capital Improvement Plan (CIP) that provides for system repairs/replacements on a prioritized basis? X 11 Comments: BUD-08 What is your average annual CIP budget? Approximately $5M/year Comments: Comments: Checklist Item BUD-09 What percentage of the maintenance budget is allotted to the following maintenance? Predictive maintenance - 66% Preventive maintenance - 10% Corrective maintenance - 24% Yes No N/A Emergency maintenance - Approximately 15% though it is in its own budget line item. Comments: BUD-10 Does the utility have a budgeted program for the replacement of under-capacity pipes? X Comments: Not specifically though replacement of undersized pipe replacement is accounted for in our prioritized CIP budget. BUD-11 Does the utility have a budgeted program for the replacement of over-capacity pipes? X 12 Comments: Comments: Training (TR) Checklist Item TR-01 Does the utility have a formal job knowledge, skills, and abilities (KSA) training program? Comments: Yes No N/A X TR-02 Does the training program address the fundamental mission, X goals, and policies of the utility? Comments: TR-03 Does the utility have mandatory training requirements X identified for key employees? Comments: TR-04 What percentage of employees met or exceeded their annual training goals during the past year? 92% Comments: TR-05 Does the utility provide training in the following areas? Safety X Routine line maintenance X Confined space entry X Traffic control X Record keeping X Electrical and instrumentation X 13 Pipe repair Bursting / CIPP Public relations SSO/Emergency response Pump station operations and maintenance CCTV and trench/shoring Other Comments: D e f e n s i v e D r i v i n g a n d F i r s t A i d X X X X X X TR-06 Are operator and maintenance certification programs used? X IF NO GO TO TR-08 Comments: TR-07 Are operator and maintenance certification programs X required? Comments: TR-08 Is on-the-job training progress and performance measured? X Comments: TR-09 Checklist Items Yes No NA Which of the following methods are used to assess the effectiveness of the training? None Periodic testing X Drills X Demonstrations X Comments: Effectiveness testing is handled through the State of New Mexico under operator licensure. TR-10 What percentage of the training offered by the utility is in the form of the following? Manufacturer training 10% On-the-job training 65% In-house classroom training 20% Industry-wide training 5% Comments: Safety (SAF) Checklist Item SAF-01 Does the utility have a written safety policy? Comments: Yes No N/A X 14 SAF-02 How often are safety procedures reviewed and revised? (Annually, quarterly, etc.) Comments: A n n u a l l y SAF-03 Does the utility have a safety committee? X Comments: SAF-04 Are regular safety meetings held with the utility employees? X How often? Comments: SAF-05 Does the utility have a safety training program? X Comments: SAF-06 Are records of employee safety training kept up to date? X Comments: SAF-07 Checklist Item Does the utility have written procedures for the following? Lockout/tagout Material safety data sheets (MSDS) Chemical handling Confined spaces permit programs Trenching and excavations safety Biological hazards in wastewater Traffic control and work site safety Electrical and mechanical systems Pneumatic and hydraulic system safety Comments: Yes No N/A X X X X X X X X X SAF-08 What is your agency's lost-time injury rate? 5% Comments: SAF-09 Are the following equipment items available and in adequate supply? Rubber/disposable gloves X Confined space ventilation equipment X Hard hats, safety glasses, rubber boots X Antibacterial soap and first aid kit X Tripods or non-entry rescue equipment X Fire extinguishers X Equipment to enter manholes X Portable crane/hoist X 15 SAF-10 Atmospheric testing equipment and gas detectors Oxygen sensors H2S Monitors Full body harness Protective clothing Traffic/public access control equipment 5-minute escape breathing devices Life preservers for lagoons Life preservers at activated sludge plants Fiberglass or wooden ladders for electrical work Respirators and/or self-contained breathing apparatus Methane gas or optical vector (OVA) analyzer Lower explosion limit (LEL) metering Comments: Are safety monitors clearly identified? Comments: X X X X X X X X X X X X X X Customer Service (CS) Checklist Item CS-01 Does the utility have a customer service and public relations program? IF NO GO TO CS-03 Comments: Yes No N/A X CS-02 Does the customer service program include giving formal presentations on the wastewater field to the following? Schools and universities X Community gatherings X Local officials X Businesses X Media X Citizens X Building Inspector(s) X Public utility officials X Comments: CS-03 Are employees of the utility specifically trained in customer X service? 16 Comments: CS-04 Are there sample correspondence, Q/A's, or "scripts" to help guide staff through written or oral responses to customers? X Comments: CS-05 What methods are used to notify the public of major construction or maintenance work? Door hangers X Public radio or T.V. announcements X Newspaper X Flyers X Signs X Other None Comments: O n T . V f o r m a j o r a n n o u n c e m e n t s . CS-06 Checklist Item Is a homeowner notified prior to construction that his/her property may be affected? Comments: CS-07 Do you provide information to residents on cleanup and safety procedures following basement backups and overflows from manholes when they occur? Comments: Yes No N/A X x CS-08 Does the utility have a customer service evaluation program to X obtain feedback from the community? Comments: CS-09 Do customer service records include the following information? Personnel who received the complaint or request X Nature of the complaint or request X To whom the follow-up action was assigned X Date of the complaint or request X Date the complaint or request was resolved X Total days to end the problem X Name, address, and telephone number of the customer X 17 Location of the problem X Date the follow up action was assigned X Cause of the problem X Feedback to customer X Comments: CS-10 Does the utility have a goal for how quickly customer x complaints (or emergency calls) are resolved? IF NO, GO TO NEXT SECTION Comments: In the Operations Contract. CS-11 What percentage of customer complaints (or emergency calls) are resolved within the timeline goals? Comments: 88% Equipment & Collection System Maintenance (ESM) Checklist Item ESM-01 Is a maintenance card or record kept for each piece of mechanical equipment within the collection system? IF NO, GO TO ESM-03 Comments: Yes No N/A x ESM-02 Do equipment maintenance records include the following information? Maintenance recommendations X Instructions on conducting the specific maintenance activity X Other observations on the equipment X Maintenance schedule X A record of maintenance on the equipment to date X Comments: ESM-03 Are dated tags used to show out-of-service equipment? X Comments: ESM-04 Is there an established system for prioritizing equipment X maintenance needs? Comments: ESM-05 What percent of repair funds are spent on emergency repairs? 20% 18 Comments: ESM-06 Are corrective repair work orders backlogged more than six X months? Comments: ESM-07 Do collection system personnel coordinate with state, county, and local personnel on repairs, before the street is paved? X Comments: Comments: Equipment Parts Inventory (EPI) EPI-01 Checklist Item Have critical spare parts been identified? Comments: Yes No N/A X EPI-02 Are adequate supplies on hand to allow for two-point repairs in X any part of the system? Comments: EPI-03 Is there a parts standardization policy in place? X Comments: EPI-04 Does the utility have a central location for storing spare parts? X Comments: EPI-05 Does the utility maintain a stock of spare parts on its X maintenance vehicles? Comments: EPI-06 Does the utility have a system in place to track and maintain an X accurate inventory of spare parts? 19 Comments: EPI-07 For those parts which are not kept in inventory, does the X utility have a readily available source or supplier? Comments: Comments: Management Information System (MIS) Checklist Item MIS-01 Does the utility have a management information system (MIS) in place for tracking maintenance activities? (Either electronic or good paper files) IF NO, GO TO NEXT SECTION Comments: Yes No N/A X MIS-02 Are the MIS records maintained for a period of at least three X years? Comments: MIS-03 Is the MIS able to distinguish activities taken in response to X an overflow event? Comments: MIS-04 Are there written instructions for managing and tracking the following information? (Check all that apply) Complaint work orders X Schedule work orders X Customer Service X 20 MIS-05 Scheduled preventive maintenance X Scheduled Inspections X Scheduled system inventory X Safety incidents X Scheduled monitoring/sampling X Compliance/overflow tracking X Equipment/tools tracking X Parts inventory X Do the written instructions for tracking procedures include the following information? Accessing data and information X Instructions for using the tracking system X Updating the MIS X Developing and printing reports X Comments: MIS-06 Checklist Item How often is the management information system updated? Immediately Within one week of the "incident" Monthly Other: Comments: Yes No N/A X X X 21 Comments: System Mapping (MAP) Checklist Item MAP-01 Are "as built" plans (record drawings) or maps available for use by field crews in the office and in the field? Comments: MAP-02 Is there a procedure for field crews to record changes or inaccuracies in the maps and update the mapping system? Comments: MAP-03 Do the maps show the date the map was drafted and the date of the last revision? Comments: Yes No N/A X X X Comments: MAP-04 Checklist Item Do the sewer line maps include the following? Scale North arrow Date the map was drafted Date of last revision Service area boundaries Property lines Other landmarks (Roads, water bodies, etc.) Manhole and other access points Location of building laterals Street names Yes No N/A X X X X X X X X X X 22 SSOs occurrences/CSOs outfalls Flow monitors Force mains Pump stations Lined sewers Main, trunk, and interceptor sewers Easement lines and dimensions Pipe material Pipe diameter Installation date Slope Manhole rim elevation Manhole coordinates Manhole invert elevation Distance between manholes Comments: MAP-05 Are the following sewer attributes recorded? Size Shape Invert elevation Material Separate/combined sewer Installation date Comments: MAP-06 Checklist Item Are the following manhole attributes recorded? Shape Type (e.g., precast, cast in place, etc.) Depth Age Material Comments: x X X X X X X X X X X X X X X X X X X X X Yes No N/A X X X X X 23 MAP-07 Is there a systematic numbering and identification system to X identify manholes, sewer lines, pump station, etc.? Comments: Internal TV Inspection (TVI) Checklist Item Yes No N/A TVI-01 Does the utility have a standardization pipeline condition assessment x program? If yes, explain Comments: TVI-02 Is internal TV inspection used to perform condition assessment? X IF NO, GO TO NEXT SECTION Comments: TVI-03 Are there written operation procedures/guidelines for the internal TV X inspection program? Comments: TVI-04 Do the internal TV record logs include the following? Pipe size, type, length, and joint spacing X Distance recorded by internal TV X Results of the internal TV inspection (including a structural rating) X Internal TV operator name X Cleanliness of the line X Location and identification of line being televised by manholes X Comments: TVI-05 Is a rating system used to determine the severity of the defects X found during the inspection process? Comments: TVI-06 Is there a code list used for internal TV inspection reporting? X Approximately what percent of the total defects determined by TV inspection, during the TVI-07 past 5, years were attributed to the following? Debris 24 Debris/Grease 10% Debris/Roots Grease 10% Grease/Roots Intruding Tap Intruding Tap/Roots Surcharged Offset Joint/Grease Roots 20% Roots/Debris 15% Roots/Grease Roots/Grease/Debris 15% Roots/Line Failure 25% Line Failure Sag In Line 5% Sag In Line/Debris Sag In Line/Grease Other: Other: Total Percentage 100% Comments: All the collections system is to be CCTV inspected in a 3 to 4 year time period. Work orders are to be made where appropriate. A CUE's camera truck with Granite/ESRI GIS software is used for work orders. CMMS and City Sewer GIS match for Manholes and sewer lines inspected. TVI-08 Are main line and lateral repairs checked by internal TV X inspection after the repair(s) have been made? Comments: Sewer Cleaning (CLN Checklist Item CLN-01 Is there a program to identify sewer line segments, with chronic problems, that should be cleaned on a more frequent schedule? Comments: Yes No NA X CLN-02 What is the entire system cleaning frequency? (e.g., every 3 years) Daily Routine Comments: Lines are reviewed and inspected and cleaned daily with the entire system being looked at every 3 years or so. CLN-03 CLN-04 CLN-05 CLN-06 CLN-07 CLN-08 CLN-09 25 What is the utility's plan for system cleaning (% or frequency in years)? Comments: 122 miles per year What percent of the total cleaning was considered 25% repeat and trouble spot cleaning during the past year? Comments: Does the utility have a root control program? X Comments: Does the utility have a fats, oils, and grease (FOG) program? X Comments: What is the average number of stoppages experienced per 100 miles of sewer pipe per year? Comments: 5 per year Has the number of stoppages increased, decreased, or stayed the same over the past 5 years? Decreased Comments: Are stoppages plotted on maps and correlated with other data such as pipe size and material or location? X Comments: Tracked on MC - Maintenance Connection Comments: CLN-10 Checklist Item Yes No NA Do the sewer cleaning records include the following information? Date and time x Cause of stoppage x Method of cleaning x Location of stoppage or routine cleaning activity x Identity of cleaning crew x Further actions necessary/initiated x 26 Comments: CLN-11 If sewer cleaning is done by a contractor, are videos taken x before and after cleaning? Comments: Manhole Inspection and Assessment (MAN) Checklist Item MAN-01 Does the utility have a routine manhole inspection and assessment program? IF NO, GO TO MAN-06 Comments: Yes No N/A X MAN-02 Are the results and observations from the routine manhole X inspection recorded? Comments: MAN-03 MAN-04 Does the utility have a goal for the number of manholes inspected annually? Comments: How many manholes were inspected during the past year? What is the percent of total manholes were inspected during the Comments: X 1500 100% Comments: Checklist Item Yes No N/A MAN-05 Do the records for manholes/pipe inspection include the following? Conditions of the frame and cover X Evidence of surcharge X Offsets or misalignments X Atmospheric hazards measurements (especially hydrogen X sulfide) 27 Details on the root cause of cracks or breaks in the X manhole or pipe including blockages Recording conditions of (corbel, walls, bench, trough, and X pipe seals) Presence of corrosion X If repair is necessary X Manhole identifying number/location X Wastewater flow characteristics (flowing freely or backed X up) Accumulation of grease, debris, or grit X Presence of infiltration, location, and estimated quantity X Inflow from manhole covers X Comments: MAN-06 Does the utility have a grouting program? X Comments: Comments: Pump Stations (PS) Checklist Item PS-01 Are Standard Operating Procedures (SOPs) and Standard Maintenance Procedures (SMPs) used for each pump station? Comments: Yes No N/A X 28 PS-02 Are there enough trained personnel to properly inspect and X maintain all pump stations? Comments: PS-03 Is there an emergency operating procedure for each pump X station? Comments: PS-04 Is there an alarm system to notify personnel of pump station X failures and overflow? Comments: PS-05 Percent of pump stations with backup power sources 98% Comments: PS-06 Does the utility use the following methods when loss of power occurs? On-site electrical generators X Portable electric generators X Vacuum trucks to bypass pump station X Alternate power source X Other Comments: PS-07 Is there a procedure for manipulating pump operations during wet weather to increase in-line storage of wet weather flows? Comments: No infiltration N/A Comments: Checklist Item PS-08 Are wet well operating levels set to limit pump start/stops? Comments: PS-09 Are the lead, lag, and backup pumps rotated regularly? Yes No N/A X X 29 Comments: PS-10 Are operation logs maintained for all pump stations? Comments: PS-11 Are the manuals that contain the manufacturers recommended maintenance schedules for all pump station equipment available? Comments: PS-12 On average, how often were pump stations inspected during the past year? Comments: PS-13 Are records maintained for each inspection? Comments: PS-14 Average annual labor hours spent on pump station inspections Comments: PS-15 Percent of pump stations with pump capacity redundancy Comments: PS-16 Percent of pump stations with dry weather capacity limitations Comments: PS-17 Percent of pump stations with wet weather capacity limitations Comments: PS- Percent of pump stations calibrated annually 18 Comments: X X Weekly X 520 hours 100% 0% 0% 100% PS- Percent of pump stations with permanent flow meters 25% 19 Comments: Capacity Assessment (CA) Checklist Item CA-01 Does the utility have a flow monitoring program? Comments: Yes No N/A X 30 CA-02 Does the utility have a comprehensive capacity assessment X and planning program? Comments: CA-03 Are flows measured prior to allowing new connections? X Comments: CA-04 Do you have a tool (hydraulic model, spreadsheet, etc.) for assessing whether adequate capacity exists in the sewer X system? IF NO, GO TO CA-06. Comments: CA-05 Does your capacity assessment tool produce results X consistent with conditions observed in the system? Comments: CA-06 What is the ratio of peak wet weather flow to average dry weather flow at the wastewater treatment plant? Comments: CA-07 How many permanent flow meters are currently in the system? (Include meters at pump stations and WWTPs) Comments: 1:10 55 CA-08 CA-09 How frequently are the flow meters checked? Comments: Do the flow meter checks include the following? Independent water level 55Checking the desiccant Velocity reading Cleaning away debris Downloading data Battery condition Comments: Annually X X X X X X Checklist Item Yes No N/A CA-10 Are records maintained for each inspection? IF NO, GO TO CA-12 X Comments: 31 CA-11 Do the flow monitoring records include the following? Descriptive location of flow meter X Type of flow meter X Frequency of flow meter inspection X Frequency of flow meter calibration X Comments: CA-12 Does the utility maintain any rain gauges? X Comments: CA-13 Does the utility have any wet weather capacity problems? X Comments: CA-14 Are low points or flood-plain areas monitored during rain events? X Comments: CA-15 Does the utility have any dry weather capacity problems? Comments: CA-16 Is flow monitoring used for billing purposes, capacity analysis, and/or inflow and infiltration investigations? Comments: Comments: X X Tracking SSOs (TRK) TRK-01 Checklist Item How many SSO events have been reported in the past 5 years? Yes No N/A 30 32 Comments: TRK-02 What % of SSOs were less than 1,000 gallons in the past 5 years? 30% Comments: TRK-03 Does the utility document and report all SSOs regardless of size? X Comments: TRK-04 Does the utility document basement backups? X Comments: TRK-05 Are there areas that experience frequent street flooding? X Comments: T h e U t i l i t y d o e s n o t m o n i t o r o r m a i n t a i n storm water sewers. This is done through the Public Works Department. TRK-06 What % of SSO discharges were from each of the following in the last 5 years? Manholes 90% Lift/Vacuum Systems (Revised term) 5% Main and trunk sewers 5% Lateral and branch sewers N/A Total Comments: TRK-07 Checklist Item Yes No N/A What % of SSO discharges were caused by each of the following in the last 5 years? Construction 2 33 Cause Unknown Debris Debris/Grease Debris/Roots Equipment Failure Grease Sag In Line Intruding Tap Line Failure Manhole/Surcharged Offset Joint Roots Roots/Debris Roots/Grease Roots/Intruding Tap Roots/Line Failure Surcharged Other(s): Grand Total Comments: 85% 5% 5% 5% 100% TRK-07A Checklist Item What percentage of SSOs were released to: Storm Sewer Arroyo/Ditch/Drain Street/ Parking lot Private Property River/Stream/Lake/Bayou/Ocean Other: Grand Total Comments: TRK-07B For surface water releases, what percent are to areas that could affect: Contact recreation (beaches, swimming areas) Drinking water sources Shellfish growing areas Fishing or spawning areas Comments: No Surface Water 1% 98% 1% 100% N/A Checklist Item Yes No N/A 34 TRK-08 How many chronic SSO locations are in the collection system? 4 Comments: TRK-09 TRK-10 Are pipes with chronic SSOs being monitored for sufficient X capacity and/or structural condition? Comments: Prior to collapse, are structurally deteriorating pipelines being X monitored for renewal or replacement? Comments: Comments: Overflow Emergency Response (OERP) Checklist Item OERP-01 Does the utility have a documented OERP available for utility staff to use? IF NO, GO TO OERP-04 Comments: OERP-02 How often is the OERP reviewed and updated? (Annually, Biannually, etc.) Comments: OERP-03 OERP-04 Are specific responsibilities detailed in the OERP for personnel who respond to emergencies? Comments: Are staff continuously trained to respond to emergencies? Comments: OERP-05 Do work crews have immediate access to tools and equipment during emergencies? Comments: Yes No N/A X Annually X X X Checklist Item Yes No N/A 35 OERP-06 Does the utility have procedures for notifying state agencies, local health departments, the NPDES authority, the public, and drinking water X authorities of significant overflow events? Comments: OERP-07 Does the procedure include a current list of the names, titles, phone numbers, and responsibilities of all personnel involved? X Comments: OERP-08 Does the utility have a public notification plan? X Comments: OERP-09 Does the utility have procedures to limit public contact with areas X affected by SSOs? (can be delegated to another authority) Comments: OERP-10 Does the utility use containment techniques to protect storm systems? X Comments: The Utilities Department does not oversee the storm water system. It is operated and maintained by our Public Works Department in conjunction with the Southern Sandoval County Arroyo Flood Control Authority (SSCAFCA). OERP-11 Do the overflow records include the following information? Date and time X Cause(s) X Names of affected receiving water(s) X Location X How it was stopped X Any remediation efforts X Estimated flow/volume discharged X Duration of overflow X Comments: OERP-12 Does the utility have signage to keep public from affected area? X Comments: Smoke & Dye Testing (SDT) 36 SDT-01 Checklist Item Yes No N/A Does the utility have a smoke testing program to identify sources of N/A inflow and infiltration? Comments: T h e C i t y d o e s n o t e x p e r i e n c e m u c h i f a n y I / I issues. SDT-01A Does the utility have a smoke testing program to identify sources of N/A inflow and infiltration in illegal connectors? Comments: SDT-01B Does the utility have a smoke testing program to identify sources of inflow and infiltration in house laterals (private service laterals)? N/A Comments: SDT-02 Are there written procedures for smoke testing? N/A Comments: SDT-03 Is there a documented procedure for isolating line segments? N/A Comments: SDT-04 Is there a documented procedure for notifying residents that smoke N/A testing will be conducted in their area? Comments: Comments: 37 SDT-05 Checklist Item What is the guideline for maximum amount of line to be tested at one time? (Feet or Miles) Comments: SDT-06 Are there guidelines for the weather conditions under which smoke testing should be conducted? Comments: SDT-07 What is the goal for the % of the system smoke tested each year? Comments: Yes No N/A N/A N/A N/A SDT-08 What % of the system has been smoke tested in the past 5 years? Comments: SDT-09 Do the written records contain location, address, and description of the smoking element that produced a positive result? Comments: SDT-10 Does the utility have a dye testing program? Comments: SDT-11 Are there written procedures for dye testing? Comments: Will write an SOP going forward N/A N/A X X SDT-12 Does the utility have a goal for the percent of the system dye X tested each year? Comments: SDT-13 What percent of the main collection system had been dye tested over the past year? Comments: 0.00% SDT-14 Does the utility share smoke and dye testing equipment with X another utility? Comments: Comments: 38 Hydrogen Sulfide Monitoring and Control (HSMC) Checklist Item Yes No N/A HSMC-01 How would you rate the system vulnerability for hydrogen sulfide corrosion? Not a problem Only in a few isolated areas X A major problem Comments: HSMC-02 Does the utility have a corrosion control program? X Comments: All systems checked annually HSMC-03 Does the utility take hydrogen sulfide corrosion into consideration when designing new or replacement sewers? X Comments: HSMC-04 Does the utility have procedures for application of chemicals? X Comments: HSMC-05 Are the chemical dosages, dates, and locations documented? X Comments: HSMC-06 Does the utility document where odor is a problem in the system? X Comments: HSMC-07 Does the utility have a program in place for renewing or replacing severely corroded sewer lines to prevent collapse? X Comments: 39 Comments: HSMC-08 Checklist Item Yes No N/A Are the following methods used for hydrogen sulfide control? Aeration x Iron Salts Enzymes Activated charcoal canisters x Chlorine Sodium hydroxide Hydrogen peroxide Potassium permanganate Biofiltration x Other Comments: HSMC-09 Does the system contain air relief valves at the high points of x the force main system? Comments: HSMC-10 How often are the valves maintained and inspected? (Weekly, Monthly, etc.) Comments: Annually HSMC-11 Does the utility enforce pretreatment requirements? X Comments: 40 Comments: Infrastructure Security Although outside the scope of a CMOM program, municipal wastewater utilities should also consider security vulnerabilities. To reduce the threat of both intentional and natural disasters, the utility should take steps to implement appropriate countermeasures and develop or update emergency response plans. Please summarize any program the utility has for infrastructure security. 41 Comments: The City and our Contractor (Jacobs) has a Security and Vulnerability program in place and continues to upgrade our hard assets as well as our computer security each year within our budget. The City also has an up to date emergency response Plan in place and has copies of the plan available. City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Appendix 3 Review of the Integrated Compliance Information System (ICIS) Database For the period from January 1, 2020, to September 22, 2022 10/26/22, 11:36 AM FE&C NPDES AIR ICIS: Search Violation Results Admin Reports Help DESPARZA Logout Search Permits Related NPDES Violations ADD SINGLE EVENT VIOLATION List of Violations Related to the Permit Violation Type Violation Information Violation Violation Code Date RNC Detection Code-Date Record Numbers 1 to 49 RNC Resolution Code-Date Action Single Event Violation D0017 Permit Violations - Violation Specified in Comment D0017 01/03/2020 Delete Single Event Violation D0017 Permit Violations - Violation Specified in Comment D0017 01/20/2020 Delete Single Event Violation D0017 Permit Violations - Violation Specified in Comment D0017 01/21/2020 Delete Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 02/24/2020 Delete Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 03/29/2020 Delete Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 04/09/2020 Delete Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 05/20/2020 Delete Single Event Violation A0012 Effluent Violations - Numeric effluent violation A0012 07/09/2020 Delete Single Event Violation A0012 Effluent Violations - Numeric effluent violation A0012 07/10/2020 Delete Single Event Violation A0012 Effluent Violations - Numeric effluent violation A0012 07/13/2020 Delete Single Event Violation A0012 Effluent Violations - Numeric effluent violation A0012 07/19/2020 Delete Single Event Violation A0012 Effluent Violations - Numeric effluent violation A0012 07/20/2020 Delete Single Event Violation D0017 Permit Violations - Violation Specified in Comment D0017 05/31/2021 Delete Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 07/15/2021 Delete https://icis.epa.gov/icis/permit/SearchViolation.do?fromSearchCriteriaPage=true&compositeKey=3602815122@NPD&navActivityId=3602815122&nav... 1/4 10/26/22, 11:37 AM ICIS: Search Violation Results Violation Type Violation Information Violation Violation Code Date RNC Detection Code-Date Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 09/17/2021 Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 09/30/2021 Single Event Violation A0012 Effluent Violations - Numeric effluent violation A0012 12/02/2021 Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 01/07/2022 Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 02/26/2022 Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 03/12/2022 Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 04/22/2022 Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 04/26/2022 Single Event Violation R013S Dry-weather SSO, no discharge to waters of the U.S., that may endanger health or the environment R013S 08/27/2022 Schedule Violation 2 P 59799 Annual Industrial Users Violation List C10 06/30/2020 Schedule Violation 2 P 59799 Annual Industrial Users Violation List C20 06/30/2020 Schedule Violation 2 P 59799 Annual Industrial Users Violation List C10 06/30/2021 Schedule Violation 2 P 59799 Annual Industrial Users Violation List C20 06/30/2021 Effluent Violation 001 A 00310 BOD, 5-day, 20 deg. C Effluent Gross Season ID:0 C2 E90 01/31/2020 Effluent Violation 001 A 00530 Solids, total suspended Effluent Gross Season ID:0 C2 E90 01/31/2020 Effluent Violation 601 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 02/29/2020 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 05/31/2020 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 06/30/2020 Effluent Violation 001 A 00310 BOD, 5-day, 20 deg. C Effluent Gross Season ID:0 C2 E90 07/31/2020 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 07/31/2020 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 08/31/2020 RNC Resolution Code-Date Action Delete Delete Delete Delete Delete Delete Delete Delete Delete https://icis.epa.gov/icis/permit/SearchViolation.do?fromSearchCriteriaPage=true&compositeKey=3602815122@NPD&navActivityId=3602815122&nav... 2/4 10/26/22, 11:37 AM ICIS: Search Violation Results Violation Type Violation Information Violation Violation Code Date RNC Detection Code-Date Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 10/31/2020 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 11/30/2020 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 12/31/2020 Effluent Violation 001 A 00310 BOD, 5-day, 20 deg. C Effluent Gross Season ID:0 C2 E90 01/31/2021 Effluent Violation 001 A 00530 Solids, total suspended Effluent Gross Season ID:0 C2 E90 01/31/2021 Effluent Violation 001 A 00310 BOD, 5-day, 20 deg. C Effluent Gross Season ID:0 C2 E90 02/28/2021 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 07/31/2021 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 08/31/2021 DMR NonReceipt Violation 601 A 00940 Chloride [as Cl] Effluent Gross Season ID:0 D80 C3 K08/31/2021 10/16/2021 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 11/30/2021 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 12/31/2021 Effluent Violation 601 A 50060 Chlorine, total residual Disinfection, Process E90 Complete Season ID:0 C3 05/31/2022 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 06/30/2022 Effluent Violation 001 A 51040 E. coli Effluent Gross Season ID:0 C3 E90 08/31/2022 RNC Resolution Code-Date Action 6-10/16/2021 Record Numbers 1 to 49 ICIS Home Reports Help Logout Technical issues? Contact user support Help Desk at (202) 564-7756 or via email at ICIS@epa.gov https://icis.epa.gov/icis/permit/SearchViolation.do?fromSearchCriteriaPage=true&compositeKey=3602815122@NPD&navActivityId=3602815122&nav... 3/4 10/26/22, 11:37 AM ICIS: Search Violation Results https://icis.epa.gov/icis/permit/SearchViolation.do?fromSearchCriteriaPage=true&compositeKey=3602815122@NPD&navActivityId=3602815122&nav... 4/4 City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Appendix 4 Industrial User Service Agreements Industrial Waste Discharge Permit Issued To: Insight lighting, Inc. 4341 Fulcrum Way NE Rio Rancho, New Mexico 87144 Permit Number S07002 Effective September 1, 2020 TABLE OF CONTENTS IndustrIal User Permit....................................................................................................................................................3 PART 1 - General information .......................................................................................................................................4 Process Water Pretreatment (Two Events) ...............................................................................................................4 Local and Categorical Effluent Limitations ................................................................................................................4 PART 2 - Monitoring Requirements ..............................................................................................................................5 Required Monitoring .................................................................................................................................................6 PART 3 - Reporting Requirements ..............................................................................................................................10 1. Monitoring Reports .............................................................................................................................................10 2. Certification Statements ......................................................................................................................................10 3. Reporting Additional Monitoring.........................................................................................................................11 4. Automatic Resampling.........................................................................................................................................11 5. Accidental Discharge Report................................................................................................................................11 6. Hazardous Waste Notification .............................................................................................................................12 PART 4 - Accidental Spill / Slug Disharge Control Requirements ................................................................................12 PART 5 - Toxic Organic Management Requirements ..................................................................................................12 PART 6 - Standard Conditions .....................................................................................................................................13 1. Monitoring at an Increased Frequency................................................................................................................13 2. Duty to Comply ....................................................................................................................................................13 3. Duty to Mitigate...................................................................................................................................................13 4. Modifications .......................................................................................................................................................13 5. Permit Appeals.....................................................................................................................................................13 6. Restrictions of Transfer of Ownership .................................................................................................................13 7. Permit Revocation ...............................................................................................................................................14 8. Duty to Reapply ...................................................................................................................................................14 9. Dilution ................................................................................................................................................................14 10. Wastewater Survey............................................................................................................................................14 Attachment A - Signatory Authorization.....................................................................................................................15 Appendices ..................................................................................................................................................................16 Appendix 1 TTO Constituents ..................................................................................................................................16 Appendix 2 SVOC Constituents................................................................................................................................18 Appendix 3 Industrial User Monitoring Report Form ..............................................................................................19 1|P a g e This Page Intentionally Blank 2|P a g e INDUSTRIAL USER PERMIT In accordance with the provisions of City of Rio Rancho (City) Industrial Waste Code 51.30 through 51.94 and also with any applicable provisions of federal, state, or other local laws or regulations including the Clean Water Act (33 USC 1251 et seq.) and the General Pretreatment Regulations (40 CFR Part 403) Insight Lighting Inc. 4341 Fulcrum Way NE Rio Rancho, NM 87144 is hereby authorized to discharge industrial wastewater from the above-identified facility and through the outfalls identified into the City sewer system in accordance with the conditions set forth in this permit. Compliance with this permit does not relieve the permittee of its obligation to comply with any or all applicable pretreatment regulations, standards or requirements under local, state , and federal laws, including any such regulations, standards, requirements, or laws that might become effective during the term of this permit. Insight Lighting, Inc. is a significant industrial user subject to 40 CFR part 433. Noncompliance with any term or condition of this permit will constitute a violation of City's Industrial Waste Code 51.30 through 51.94. The term of the permit must not exceed more than five (5) years. This permit will become effective September 1, 2020 and the permit expires August 31, 2025. If the permittee wishes to continue to discharge after the expiration date of this permit, an application must be filed for a renewal permit in accordance with the requirements of City's Industrial Waste Code 51.30 through 51.94 a minimum of 90 days before the expiration date. By: Date: Signature Jim Chiasson, City of Rio Rancho Utilities Director 3|P a g e PART 1 - GENERAL INFORMATION During the duration of the permit, the permittee is authorized to discharge process, non-process, and sanitary wastewater to the City sewer system from the outfall below. Outfall 001 Description The permitted point of discharge is described as a sampling port located inside the industry on the Treatment Tank (batch reactor) discharge line and designated as Outfall 001. Therefore, Oil and Grease parameters shall be collected from inside the industry at the end of process/end of pipe designated as Outfall 001. The discharge shall consist of process and cleanup wastewaters. Local Limits shall be calculated and applied as needed. PROCESS WATER PRETREATMENT (TWO EVENTS) 1. Tanks 1, 3 and 4 all flow through Tank 2 which then flows to the Treatment Tank and then into the POTW. The pH is adjusted in the Tank 1 and monitoring occurs on a daily basis. 2. Tanks 1, 3, and 4 convey 2,558 gallons of zirconium phosphate acid, rinse waters, and a non-chromate sealer through the aforementioned Treatment Tank. This event occurs once a year. a. The Treatment Tank shall be sampled annually. Table 1 Process Flow FLOW 2,558 gallons TREATMENT TANK Tank 1 Tank 2 Tank 3 Tank 4 Treatment Tank PROCESS PROCESS DESCRIPTION Cleans and degreases parts Water from second stage process. Re-plumbed to recirculate to Treatment Tank Diluted solution of Houghto-Prep ZP3, which is zirconium phosphate acid and water. Conveys zero (0) gallons of zirconium phosphate acid and rinse waters through the five-stage 946-gallon pretreatment tank and no longer discharges daily due to re-piping. Water from the second stage. Rinse water Rinse sealer Combined waters Water from the second stage. Diluted solution of Houghto-Seal ZR (non-chromate sealer) and water. Treated and then released into the City sewer/POTW. LOCAL AND CATEGORICAL EFFLUENT LIMITATIONS All discharges shall comply with all other applicable laws, regulations, standards, and requirements contained in the City's Industrial Waste Code and any applicable state and federal pretreatment laws, regulations, standards, and requirements including any such laws, regulations, standards, or requirements that may become effective during the term of this permit. 4|P a g e The permittee shall not introduce or cause to be introduced into the City sewer system any pollutant or wastewater described in 51.34 of the Ordinance referred to as Prohibited Discharge Standards. PART 2 - MONITORING REQUIREMENTS All samples must be collected, preserved, and analyzed in accordance with the procedures established in 40 CFR Part 136 and amendments. Monitoring results obtained shall be summarized and reported by Insight Lighting, Inc. to the City annually from each sampling event. The report shall indicate the nature and concentration of all pollutants in the effluent for which sampling and analyses were performed during the reporting period preceding the submission of each report including measured maximum and average daily flows. A. Grab sample shall means a sample that is taken from a waste stream on a one-time basis without regard to the flow in the waste stream and over a period of time not to exceed 15 minutes. B. Sampling frequency for the annual monitoring cycle will occur during peak production season. Annual monitoring period is defined as January to December (calendar year). The report is due by January 31st. 5|P a g e REQUIRED MONITORING This full list of parameters shall be tested once per permit period in the last year, prior to permit renewal application. Table 2 Full List of Required Parameters Parameter Oil and Grease (petroleum or mineral oil products) Location OUTFALL 001 Frequency Sample Type 1/year Grab Limit 100 mg/L [2] Oil and Grease (animal and vegetable based) OUTFALL 001 1/year Grab 300 mg/L [2] Rationale City of Rio Rancho Local Limits City of Rio Rancho Local Limits pH Cadmium (T) OUTFALL 001 OUTFALL 001 1/year Meter 1/year Grab 5.0-11.0 [1][2] City of Rio Rancho Local Limits 0.11 daily max, 0.07 monthly average [2] 40 CFR 433.17 Chromium (T) OUTFALL 001 1/year Grab 2.77 daily max, 1.71 monthly average [2] 40 CFR 433.17 Copper (T) OUTFALL 001 1/year Grab Lead (T) Nickel (T) OUTFALL 001 OUTFALL 001 1/year Grab 1/year Grab 3.38 daily max, 2.07monthly average [2] 40 CFR 433.17 0.69 daily max, 0.43 monthly average [2] 40 CFR 433.17 3.98 daily max, 2.38 monthly average [2] 40 CFR 433.17 Silver (T) OUTFALL 001 1/year Grab 0.43 daily max, 0.24 monthly average [2] 40 CFR 433.17 6|P a g e Zinc (T) OUTFALL 001 1/year Grab 2.61 daily max, 1.48 monthly average [2] 40 CFR 433.17 Cyanide (T) OUTFALL 001 1/year Grab 1.20 daily max, 0.65 monthly average [2] 40 CFR 433.17 TTO OUTFALL 1/year Grab 2.13 daily max [2][3] 40 CFR 433.17 001 [1] PH will be monitored and recorded on the permittee's pH meter during discharge events. [2] The permittee will be required to notify the City in the event this limit is met or exceeded. [3] See Appendix 1 for TTO constituents In accordance with 51.65(B) of the Industrial Waste Code, the City may authorize an industrial user subject to categorical Pretreatment Standards to forgo sampling of a pollutant regulated by a categorical Pretreatment Standard if the user has demonstrated through sampling and other technical factors that the pollutant is neither present nor expected to be present in the discharge, or it is present only at background levels from intake water and without any increase in pollutant due to activities of the user, per 40 CFR 403.12 e (2). A study of the analytical results was conducted on July 9, 2019 on this permittee for the prior five years. Based upon the study findings, analytes that were non-detectable were removed from the annual testing. The analytes with City Local Limits remain to be tested annually, whether they were detected or not. The full/complete list of parameters will be tested once per permit period in the last year prior to permit renewal application. 7|P a g e Ongoing self-monitoring and analytical testing is still required by Insight Lighting, Inc. for the parameters listed below: Table 3 Reduced List of Required Parameters Parameter Oil and Grease (petroleum or mineral oil products) Location OUTFALL 001 Frequency Sample Type 1/year Grab Limit 100 mg/L [2] Oil and Grease (animal and vegetable based) OUTFALL 001 1/year Grab 300 mg/L [2] Rationale City of Rio Rancho Local Limits City of Rio Rancho Local Limits pH Chromium (T) OUTFALL 001 OUTFALL 001 1/year Meter 1/year Grab 5.0-11.0 [1][2] City of Rio Rancho Local Limits 2.77 daily max, 1.71 monthly average [2] 40 CFR 433.17 Copper (T) OUTFALL 001 1/year Grab Lead (T) Nickel (T) OUTFALL 001 OUTFALL 001 1/year Grab 1/year Grab 3.38 daily max, 2.07monthly average [2] 40 CFR 433.17 0.69 daily max, 0.43 monthly average [2] 40 CFR 433.17 3.98 daily max, 2.38 monthly average [2] 40 CFR 433.17 Silver (T) OUTFALL 001 1/year Grab 0.43 daily max, 0.24 monthly average [2] 40 CFR 433.17 Zinc (T) OUTFALL 001 1/year Grab 2.61 daily max, 1.48 monthly average [2] 40 CFR 433.17 8|P a g e SVOCs (EPA method 625) OUTFALL 001 1/year Grab 2.13 daily max [2] 40 CFR 433.17 [1] PH will be monitored and recorded on the permittee's pH meter during discharge events. [2] The permittee will be required to notify the City in the event this limit is met or exceeded. [3] See Appendix 2 for SVOC constituents 9|P a g e PART 3 - REPORTING REQUIREMENTS All reports required by this permit must be submitted to the City of Rio Rancho at the following address: City of Rio Rancho Utilities Department - Environmental Programs Attn: Pretreatment Coordinator 3200 Civic Center Circle NE Rio Rancho, New Mexico 87144-4501 1. MONITORING REPORTS Monitoring results obtained must be summarized and reported to the Industrial Pretreatment Coordinator (IPC) by mail or hand delivered on an Industrial User Monitoring Report Form in Appendix 3. Periodic compliance reports are to be submitted to the City annually by these dates: Monitoring Period January 1st - December 30th Report due by January 31st All monitoring reports must indicate the nature and concentration of all pollutants in the effluent for which sampling and analysis were performed during the reporting period preceding the submission of each report. 2. CERTIFICATION STATEMENTS The permittee is required to sign and submit the following certification statement with all monitoring reports: I certify under penalty of law that this document and all attachments were prepared under my direction or supervision in accordance with a system designed to ensure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information, including the possibility of fine and imprisonment for knowing violations. Certification of pollutants not present. Users that have an approved monitoring waiver based on 51.65(B) must certify on each report with the following statement that there has been no increase in the pollutant in its waste stream due to activities of the user (40 CFR 403.12(e) (2) (v)): Based on my inquiry of the person or persons directly responsible for managing compliance with the pretreatment standard under 40 CFR 413.64 and 413.54, I certify that, to the best of my knowledge and belief, there has been no increase in the level of Cadmium, Cyanide, Volatiles, Pesticides, PCBs, and Dioxin in the wastewaters due to the activities at the facility since filing of the last required periodic report. The permittee is required to sign and submit the following certification statement with all monitoring reports only if the City has approved use of a Toxic Organics Management Plan (TOMP) in lieu of performing total toxic organic management plan. 10 | P a g e Based on my inquiry of the permit or persons directly responsible for managing compliance with the pretreatment standard for total toxic organics (TTO), I certify that, to the best of my knowledge and belief, no dumping of concentrated toxic organics into the wastewaters has occurred since filing of the last discharge monitoring report. I further certify that this facility is implementing the toxic organic management plan submitted to the City. 3. REPORTING ADDITIONAL MONITORING If the permittee monitors any pollutant more frequently than required by this permit, using test procedures prescribed in 40 CFR Part 136 or amendments thereto, or otherwise approved by the U.S. Environmental Protection Agency (EPA) or as specified in this permit, the results of such monitoring must be included in any calculations of actual daily maximum or monthly average pollutant discharge, and results must be reported in the monthly report submitted to the City. Such an increased monitoring frequency must also be indicated in the monthly report. 4. AUTOMATIC RESAMPLING If the results of the permittee's wastewater analysis indicate that a violation of this permit has occurred, the permittee must do the following: Inform the City of Rio Rancho of the violation within 24 hours, and Repeat the sampling and pollutant analysis and submit, in writing, the results of this second analysis within 30 days of becoming aware of the first violation. 5. ACCIDENTAL DISCHARGE REPORT The permittee must notify the City immediately upon the occurrence of spills, including accidental discharges, discharges of a non-routine, episodic nature, a non-customary batch discharge, slug loads or slug discharges that might cause potential problems for the POTW or spills that might enter the public sewer. During normal business hours, the City should be notified by telephone at (505) 896-8715. At all other times, the City should be notified by telephone at (505) 975-8357. The notification must include location of discharge; date and time of discharge; type of waste, including concentration and volume; and corrective actions taken. The permittee's notification of accidental releases in accordance with this section does not relieve it of other reporting requirements that arise under local, state, or federal laws. Within five (5) days following an accidental discharge, the permittee shall submit to the City a detailed written report. The report must specify the following: 1. Description and cause of the upset, slug load, or accidental discharge; the cause thereof; and the impact on the permittee's compliance status. The description should also include location of discharge and type, concentration, and volume of waste. 2. Duration of noncompliance, including exact dates and times of noncompliance and, if the noncompliance is continuing, the time by which compliance is reasonably expected to occur. 3. All steps taken or to be taken to reduce, eliminate, and/or prevent recurrence of such an upset, slug load, accidental discharge, or other conditions of noncompliance. 11 | P a g e 6. HAZARDOUS WASTE NOTIFICATION 1. If the permittee discharges any substance which, if otherwise disposed of, would be a hazardous waste under 40 CFR part 261, or Chapter 173-303 WAC, must also comply with the requirements specified in 51.68(A) and (B) of the Ordinance. This notification requirement does not apply to pollutants already reported under the selfmonitoring requirements. 2. The permittee is exempt from the requirements of subsection (1) of this section during a calendar month in which they discharge no more than 15 kilograms of hazardous wastes, unless the wastes are acute hazardous wastes as specified in 40 CFR 261.30(d) and 261.33(e). Discharge of more than 15 kilograms of non-acute hazardous wastes in a calendar month, or of any quantity of acute hazardous wastes as specified in 40 CFR 261.30(d) and 261.33(e), requires a one-time notification. Subsequent months during which the permittee discharges more than such quantities of any hazardous waste do not require additional notification. 3. In the case of any new regulations under RCRA Section 3001, identifying additional characteristics of hazardous waste or listing any additional substance as a hazardous waste, the permittee shall notify the City, the EPA Regional Waste Management Waste Division Director, and state hazardous waste authorities of the discharge of such a substance within 90 days of the effective date of such regulations. 4. In the case of any notification made under this paragraph, the permittee shall certify that it has a program in place to reduce the volume and toxicity of hazardous wastes generated to the degree it has determined to be economically practical. 5. This provision does not create a right to discharge any substance not otherwise permitted to be discharged, a permit issued thereunder, or any applicable federal or state law. PART 4 - ACCIDENTAL SPILL / SLUG DISHARGE CONTROL REQUIREMENTS Accidental Spill Prevention Plan The permittee has developed and submitted an Accidental Spill/Slug Discharge Control Plan to the City in accordance with 51. 44 of the Ordinance. The City has approved the permittee's Accidental Spill/Slug Discharge Control Plan. The Accidental Spill Prevention Plan will be required to be reviewed and updated once every two years and submitted to the Industrial Pretreatment Coordinator. The review and update will include: New chemicals in use, Flow schematic drawings, Chemical storage drawings, and Current notification contacts. PART 5 - TOXIC ORGANIC MANAGEMENT REQUIREMENTS Toxic Organic Management Plan The permittee has developed and submitted a Toxic Organic Management Plan (TOMP) to the City in accordance with 51.44 of the Ordinance. The City has approved the permittee's Toxic Organic Management Plan. The TOMP will be required to be reviewed and updated once every two years and submitted to the Industrial Pretreatment Coordinator. The review and update will include: 12 | P a g e  New chemicals in use, Flow schematic drawings, Chemical storage drawings, and Current hours of operation and shift schedule. The conditions of the approved plans are HEREBY incorporated into this permit. The permittee is required to comply and implement the existing plans. Failure to comply with conditions specified in the approved plans shall be considered a violation of this permit. PART 6 - STANDARD CONDITIONS 1. MONITORING AT AN INCREASED FREQUENCY If the permittee sampled and analyzed more frequently than what was required by the City or by this subchapter, using methodologies in 40 CFR Part 136, it must submit all results of sampling and analysis of the discharge during the reporting period. 2. DUTY TO COMPLY The permittee must comply with all conditions of this permit. Failure to comply with the requirements of this permit may be grounds for administrative action, or enforcement proceedings including civil or criminal penalties, injunctive relief, and summary abatements. 3. DUTY TO MITIGATE The permittee must take all reasonable steps to maintain or correct any adverse impact to the public treatment plant or the environment resulting from noncompliance with this permit, including such accelerated or additional monitoring as necessary to determine the nature and impact of the noncomplying discharge. 4. MODIFICATIONS The permittee may submit a request for permit modifications to the City for good cause, including, but not limited to, the reasons specified in Section 51.59 of the Ordinance. The filing of a request by the permittee for a permit modification, revocation and reissuance, or termination, or a notification of planned changes or anticipated noncompliance, does not stay any permit condition. 5. PERMIT APPEALS The permittee may petition the City to reconsider the terms of a wastewater discharge permit within 30 days of notice of its issuance. The filing of an appeal must be performed in accordance with Section 51.57. Failure to submit a timely petition for review shall be deemed to be a waiver of the administrative appeal. The effectiveness of the wastewater discharge permit shall not be stayed pending the appeal. 6. RESTRICTIONS OF TRANSFER OF OWNERSHIP Wastewater discharge permits may be transferred to a new owner or operator only if the permittee gives at least 90 days' advanced notice to the City and the City approves the wastewater discharge permit transfer. The notice to the City must include a written certification by the new owner or operator which contain at a minimum the elements described in Section 51.60 of the Ordinance. 13 | P a g e 7. PERMIT REVOCATION This permit may be terminated for the following reasons: A. Failure to notify the City of significant changes to the wastewater before the changed discharge; B. Failure to provide prior notification to City of changed conditions; C. Misrepresentation or failure to fully disclose all relevant facts in the wastewater discharge permit application; D. Falsifying self-monitoring reports or certification statements; E. Tampering with monitoring equipment; F. Refusing to allow timely access to the facility premises and records; G. Failure to meet effluent limitations; H. Failure to pay fines; I. Failure to pay sewer charges; J. Failure to meet compliance schedules; K. Failure to complete a wastewater survey or the wastewater discharge permit application; L. Failure to provide advanced notice of the transfer of business ownership of a permitted facility; M. If the City has to invoke its emergency provision as cited in 51.84(l) of the Ordinance; or N. Violation of any Pretreatment Standard or Requirement including required best management practices, or any terms of the wastewater discharge permit or the sewer use ordinance. 8. DUTY TO REAPPLY The permittee must apply for permit reissuance by submitting a complete permit application, in accordance with 51.62, a minimum of ninety (90) days before the expiration of the existing permit. 9. DILUTION A permittee must not ever increase the use of potable or process water or, in any way, attempt to dilute a discharge as a partial or complete substitute for adequate treatment to achieve compliance with a discharge limitation unless expressly authorized by an applicable Pretreatment Standard or Requirement. The City may impose mass limitations on permittees who are using dilution to meet applicable Pretreatment Standards or Requirements, or in other cases when the imposition of mass laminations is appropriate. 10. WASTEWATER SURVEY As a requirement of the EPA 40CFR 403.8(f)(2)(i), the City of Rio Rancho is required to conduct a wastewater survey to identify new and existing industrial users who discharge non-domestic wastewater to the City's POTW. An update wastewater survey is due every 3 years and will be submitted to the Industrial Pretreatment Coordinator. 14 | P a g e ATTACHMENT A - SIGNATORY AUTHORIZATION All reports and information submitted pursuant to the requirements of Discharge Permit #S07002 will be signed and certified by an authorized representative of the Permittee, Insight Lighting Inc. In accordance with Section 51.54 of the City Ordinance and 40 CFR Part 403.12(I), an authorized representative may be: 1) an executive officer of at least the level of vice president, if the Permittee is a corporation; 2) a general partner or proprietor if the Permittee is a partnership or sole proprietorship respectively; or 3) a duly authorized representative of the individual designated in (1) or (2) above if such representative is responsible for the overall operation of the facility from which the permitted discharge originates. Election of Option (3) I certify that the signatory below shall have authority to sign reports required by this permit for Insight Lighting. I further understand that such signature shall be legally binding on all such reports. Signature Title Authorized Signatory (print) Authorized Signature Title Effective Date 15 | P a g e APPENDICES APPENDIX 1 TTO CONSTITUENTS Acenaphthene Bis (2-chloroethoxy) methane Acrolein Methylene chloride Acrylonitrile Methyl chloride Benzene Methyl bromide Benzidine Bromoform Carbon tetrachloride Dichlorobromomethane Chlorobenzene Chlorodibromomethane 1,2,4-Trichlorobenzene Hexachlorobutadiene Hexachlorobenzene Hexachlorocyclopentadiene 1,2,-Dichloroethane Isophorone 1,1,1-Trichloroethane Naphthalene Hexachloroethane Nitrobenzene 1,1-Dichloroethane 2-Nitrophenol 1,1,2-Trichloroethane 4-Nitrophenol 1,1,2,2-Tetrachloroethane 2,4-Dinitrophenol Chloroethane 4,6-Dinitro-o-cresol Bis (2-chloroethyl) ether N-nitrosodimethylamine 2-Chloroethyl vinyl ether N-nitrosodiphenylamine 2-Chloronaphthalene N-nitrosodi-n-propylamine 2,4,6-Trichlorophenol Pentachlorophenol Parachlorometa cresol Phenol Chloroform Bis (2-ethylhexyl) phthalate 2-Chlorophenol Butyl benzyl phthalate 1,2-Dichlorobenzene Di-n-butyl phthalate 1,3-Dichlorobenzene Di-n-octyl phthalate 1,4-Dichlorobenzene Diethyl phthalate Toluene Trichloroethylene Vinyl chloride Aldrin Dieldrin Chlordane 4,4-DDT 4,4-DDE (p,p-DDX) 4,4-DDD (p,p-TDE) Alpha-endosulfan Beta-endosulfan Endosulfan sulfate Endrin Endrin aldehyde Heptachlor Heptachlor epoxide Alpha-BHC Beta-BHC Gamma-BHC Delta-BHC PCB-1242 (Arochlor 1242) PCB-1254 (Arochlor 1254) PCB-1221 (Arochlor 1221) PCB-1232 (Arochlor 1232) PCB-1248 (Arochlor 1248) PCB-1260 (Arochlor 1260) 16 | P a g e 3,3-Dichlorobenzidine 1,1-Dichloroethylene 1,2-Trans-dichloroethylene 2,4-Dichlorophenol 1,2-Dichloropropane 2,4-Dinitrotoluene 2,6-Dinitrotoluene 1,2-Diphenylhydrazine Ethylbenzene Fluoranthene 4-Chlorophenyl phenyl ether Dimethyl phthalate Benzo(a)Anthracene Benzo(a)pyrene Benzo(b)fluoranthene Benzo(k)fluoranthene Anthracene Acenaphthylene Fluorene Phenanthrene Dibenzo(a,h)anthracene Indeno(1,2,3-cd) pyrene PCB-1016 (Arochlor 1016) Toxaphene 2,3,7,8-Tetrachlorodibenzo-pdioxin 1,3-Dichlorpropylene 2,4-Dimethyphenol Chrysene Benzo(ghi)perylene 4-Bromophenyl phenyl ether Bis (2-chloroisopropyl) ether Pyrene Tetrachloroethylene 17 | P a g e APPENDIX 2 SVOC CONSTITUENTS Bis (2-ethylhexyl) phthalate Di-n-octyl phthalate Phenol Diethyl phthalate 18 | P a g e APPENDIX 3 INDUSTRIAL USER MONITORING REPORT FORM 19 | P a g e R City of Vision August 4, 2021 Nature's Toolbox, Inc Mr. Alex Koglin, Co-founder/President 7701 Innovation Way Rio Rancho, NM 87144 RE: INDUSTRIAL WASTEWATER DISCHARGE PERMIT NUMBER TO NATURE'S TOOLBOX, INC BY THE CITY OF RIO RANCHO PERMIT NO. #S21003 Dear Mr. Koglin, Your permit application for Industrial User Pretreatment Permit has been reviewed and processed in accordance with Title V, Chapter 51, Section 53 of the Industrial Waste Code of Rio Rancho. The enclosed Permit Number S21003 covers the wastewater discharged from the facility at 7701 Innovation Way, Rio Rancho, New Mexico, 87144, into the City of Rio Rancho sewer system. All discharges from this facility, actions, and reports relating to them must be in accordance with the terms and conditions of this permit. IfNature's Toolbox, Inc. wishes to appeal or challenge any conditions imposed in this permit, you must file a petition for modification or re-issuance of this permit in accordance with the requirements of Section Title 51, Section 57 of the City of Rio Rancho Code within 30 days of your receipt of this correspondence. Failure to submit a timely petition for review shall be deemed a waiver of the administrative appeal. Any petition filed must indicate the wastewater discharge permit provisions objected to, the reasons for this objection, and the alternative condition, if any, you seek to place in the individual wastewater discharge permit. If you should have any questions, please don't hesitate to contact the City's authorized representative, Wendell McCall, Jacobs Engenineering, at 505.975.8357. Sincerely, Authori d Repersentive & Department Director ._..._..u.w.i_ Department City of Rio Rancho Cc: Wendell McCall, Jacobs Engineering 3200 Civic Center Circle NE Rio Rancho, New Mexico 87144 Office (505) 896-8816 Fax (505) 891-5201 PERMIT NO. S21003 Nature's Toolbox, Inc. ABSTRACT In compliance with the provisions and conditions ofthe ordinances ofthe City ofRio Rancho (City) and also with any applicable provisions of federal, state, or other local laws or regulations, including the Clean Water Act (33 USC 1251 et seq.) and the General Pretreatment Regulations (40 CFR Part 403), Nature's Toolbox 7701 Innovation Way Rio Rancho, NM 87144 is authorized to discharge from activities classified by SIC No. 54171 & NAICS No. 541714 from premises located at the above address to the City's Publicly Owned Treatment Works (POTW) collection system in accordance with effluent limitations, monitoring requirements, and conditions set forth in Parts I, II, III, IV, V, VI and VII hereofand any attachments. Compliance with this permit does not relieve the permittee of its obligation to comply with any or all applicable pretreatment regulations, standards or requirements under local, state, and federal laws, including any such regulations, standards, requirements, or laws that may become effective during the term of this permit. Noncompliance with any term or condition of this permit shall constitute a violation of the City's Industrial Waste Code. This permit shall become effective on August 1, 2021 and authorization to discharge shall expire three (3) years from this date at midnight on July 31, 2024. Ifthe permittee wishes to continue to discharge after the expiration date ofthis permit, an application must be filed for a renewal permit in accordance with the requirements of Title V, Chapter 51, Section 53, of the Industrial Waste Code ofthe City ofRio Rancho, a minimum ofninety (90) days prior to the expiration date. Industrial Pretreatment Program application renewal fee and annual permit fees, as listed in Chapter 51: Water and Wastewater Rules and Rates, Section 51.12 are required. Signed this 1st day of August, 2021. ... s Director and Autl orized Representative for the ---4--r1r-.., of Rio Rancho, New Mexico Prepared By: City of Rio Rancho Industrial Pretreatment Coordinator 111 PERMIT NO. S21003 Nature's Toolbox, Inc. TRC TSS TTO [u.s.c. Technical Review Criteria Total Suspended Solids Total Toxic Organics United States Code ----------- PART II. EFFLUENT LIMITATIONS INDUSTRY DESCRIPTION Nature's Toolbox, Inc. is permitted as a Significant Industrial User (SIU) on the basis of being classified as a Categorical Industrial User (CIU) in the Pharmaceutical category. Nature's Toolbox, Inc. is subject to Local Limits, Specific Prohibitions and Pharmaceutical Categorical pretreatment standards for new sources found in 40 CFR 439.17. SECTION A. DESCRIPTION OF OUTFALLS OUTFALL NT001: Categorical pretreatment standards and local limits apply at the end of process at the location referred to as Outfall NT00l. Outfall NT00l is located inside of Nature's Toolbox, Inc. manufacturing facility's Fermentation Laboratory. The sample location represents the only floor drain in the entire manufacturing facility. GPS coordinates for this location are as listed here: Longitude: 106 34' 35.5" W Latitude: 35 19' 48.1" N OUTFALL NT002: All wastewaters including regulated, nonregulated, and domestic flow through Outfall NT002 prior to discharging into the City of Rio Rancho sewer system. This is the point where Nature's Toolbox, Inc. sewer line connects to the City sewer line. This location is described as GPS coordinates for this location are as listed below. Latitude: 35 33' 03.6" N Longitude: 106 57' 59.2" E -12- City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Appendix 5 Opening and Closing Conference Sign-in Sheets City of Rio Rancho/ City of Rio Ranch WWTP #2 Permit No. NM0027987 Date 09/22/2022 Appendix 6 WWTP#2 Flow Diagram