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HUMAN BEHAVIOR AND INDUSTRIAL SAFETY
withdrawing from the situation Others mg in the same situation and create an
may substitute some new pattern of be atmosphere not conducive to safe proce
havior to attack the problem and thereby dures
achieve the original goal For example, an Anxiety, however, is but one land of
assistant director, frustrated in his attempt emotional pattern shown by individuals in
to become director of safety, may well sub the face of frustration The anxious indi
stitute Boy Scout leading or community vidual is worried, circular m his thinking,
service work to satisfy his need for pres and fearful in such a way as to make his
tige, power, and leadership This would be behavior inadequate to reach his goal Even
a positive solution to the problem It would though he himself may realize that his be
not be inconceivable, though, that the as havior is getting him nowhere, he is unable
sistant director of safety might try to de to find a method which will solve his prob
stroy the work or the reputation of his lem
superior by some means in order to become
In frustration, some people become an
the director of the program
gry, some fearful, and some accept frustra
There are many other ways of behaving tion as a challenge and attempt to solve the
in the face of frustration A per
son might put the blame for
failure upon a disliked individual
or on some group, thereby creat
ing even more tensions between
himself and others He could sil
home and do nothing but worry,
which then might lead to physi
cal ailments that could be used to
excuse the failure He could
make a direct attack against the
individual or thing which frus
trates him
Thus there are both positive
and negative solutions to the
problems stemming from frus
tration How much frustration
one can tolerate depends upon
past occurrences in his life These
will not only vary from indivi
dual to individual, but will vary
within the individual himself for "Emotions can have a disturbing Influence upon an
varying kinds of frustration How individual's behavior."
much frustration one can stand
is never really known until put to
test When his reactions are not helping problem Most people who react emotional
the person to ad|ust, his limit of frustra ly to frustration and threat find it extreme
tion has been reached
ly difficult to cope with life situations It is
One of the most important results of frustration as far as the safety director is concerned is the emotion that it arouses
Emotional patterns
not necessary to discuss the physiological pattern which develops in emotion for ev eryone is familiar with the feelings experi enced during fear, anxiety, anger, shame,
and other emobons Rather, one needs to
Emotions can have a disturbing influence recognize that over the years people have
upon an individual's behavior Anxiety is developed accepted social expressions for
one emotional reaction which--because of emotions To some degree, one individual
its distracting influence, its stimulus to can be aware of how another is feeling
heightened reaction, and its generally up This is not to say that one cannot be fooled
setting effect--will make an individual more or that the outward expression always
susceptible to accidents This general up truly indicates the feelings of the individu
setting feeling can be spread to others work- al Many people learn to mask their real
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