Document K6mkvrxNyNZKzQgd8ypdBwRe0

BESTWA'.f GrYPSU'I CO'IPAiiY Paoli, Pa The basic quality problem we have at all of our plants on hoard products is splitters, peelers, blisters and soft board. The way complaints are often written up, it is difficult to distinguish : etvieen them - so I have grouped them together. AC IF. The quality picture looks pretty good except for shipping errors and cracked board, which will have to be watched very closely., AKRON Quality looks good from Akron. The total adjustment for 19^9 includes $1839.00 for board made in 1958, and in one instance, the board had been discarded and a complaint registered 8 months later. It makes their present quality picture look brighter. PORT l;0D2'-" Ft. Dodge current quality lure looks better than the figures indicate. They some V1300 on board made in 1958, 3500 on one complain* on paper, over $1000 on special board made for Jack Pennell. They also had several large ad justments last summer, du~ to their method of treating stucco. All of these are in the pst and their present quality picture looks brighter. However, their shipp ng errors do not look good. GRATJD T7APIDS Me are all aware of the current program underway to improve quality at Grand Rapids. Progress has already been made and I think we can look forward to much greater improvement in I960. SIGURD Quality at Sigurd looks good. The 1959 adjustment figure includes almost q800 for Hummer B ribs, which 'were made in June 1958 and delaminated; around $500 on board which was difficult to nail or nails cut paper; and around $200 for ink bleeding through lath, whrch was made almost two years ago. We have had an increase in both complaints and adjust ments this year, but I feel our~quality picture looks better now than it did a ye,j.r ago. SGP 0033787 BBSTUALL SYPSUB CO Paoli, Pa. V ac:e board COMPLAINTS 10 Months - 1959 Sales District Ho. Comolaint Adjustments Atlanta Dallas Jackson Kansas City Houston 10 62 21 10 7 10 / /0 $ 201a53 3909.63 12^9.25 452.09 1112.04 4 6924.54 (Incl udes 0 633.75 policy) Most Serious Complaints: Cracked Board 29 Blisters, Slitters,Peclcrs 22 Shipping errors 22 5 2317.36 1871.45 406.04 Individual Complaints: Hub Lumber Co. - Cracked Board Higginbotham Bros. 1 Co. Heatherford, Texas - Peelers Phillies Bldg. Supply Jranada, Biss - Blisters (shipped 1958) Taylor Milluork Co. Hot Springs, Ark. - (shipped 1958) Marek Bros. Houston, Texas - Peelers or Splitters Bergen City Lurahsl? - Cracked 5 1294*74 310.43 160.72 171.03 483*72 448.64 Pending ~ Hot Settled Marek Bros., Houston - Cracked Board Houston Lbr. 4 Supply - " " 1048.60 234.00 SGP 0033788 AKROi; 13 J a P.D CO'7 L. Y. IS 10 Months - 1959 Sales District No. Complaints Adjustment Hew York Buffalo Philadelphia Cleveland 6 517.33 U8 1081.20 11 1967.45 10 2044.88 7? 9 5610,76 (includes 5 1360.58 policy) Most Serious Complaints: Pace Imperfections Blisters, Splitters.Peelers Soft (core or edges) 11 9 5 676.91 11+08.04 1433.41 Individual Complaints: Travis Bldrs. Supply Kenxre, N. Y. - Beading 5 245.00 Hyde Yurnhy 0c. Ridgeway, Pa. - Pace Indentation 192.00 Rissco, Inc. Arlington, Va. - Spilt ply paper (shipped 1958)"'376.91 Risseo, Inc. Arlington, 7a. - Poolers 974.58 Houston Starr Co, Pittsburgh, Pa. - Calcined 757.25 Cleveland Colonial "lars. - Soft Edges(shippedl958)543.00 Equal amount adjusted on policy. SGP 0033789 BERTWALL GYPSUM CO`TP ANY 9~ PAOM, PA. FORT DODGE BOARD CO~'rPL.'\r.`lTS 10 Months - 1959 Sales District No. Complaints Adjustment Twin Cities Des Moines Kansas City St. Louis Chicago Atlanta Most Serious Complaints: Soft Board Blisters, Splitters, Peelers Shipping Errors 40 12 11 21 28 9 T2I $ 867.60 1430.62 1130.23 3514-35 1754*89 1425.76 (Includes #3r06554 policy) 9S 7, JLy 10 (mostly shipped ... A . 1958) v 1073.00 26 4765.47 37 1708.24 Individual Complaints: Mathews Lbr. Co. Blue Island, 111. - Face Imperfections Johnson Supply Co. Lincoln, Nebraska - Peelers Northtown Lbr. Co. No. Kansas City, Mb. - Peelers May Lbr. Co. Kansas City - Splitters - Peelers Illinois Lbr. Co. Edwardaville, 111. - Shinning ~rror Illinois Material Corp. St. Louis - And Peelers toamber & Hardware Supply Co. Valley Park, Mo. - Peelers Ball Lbr. & Supply Co. Robertson, Mo. - Peelers - Splitters Dolton Box & Lbr. Co. So. Holland, 111. -Peelers - Splitters Wallboard & Supply Co. Nashville - Peelers - Splitters (shipped 1958) $ 504.85 612.16 386.00 412.36 851.26 514-3*00 352.00 2145*60 840.00 302.85 Pending - Not Settled: j? Wallboard & Supply Co. - Nashville, Tenn. Joseph Bldg. Supplies - Melrose Park, 111. - Cracked #3211.53 3175*00 f Ml*. ttZ Soutcy iFc rs s* SGP 0033790 B2STWALL GYP SI Paoli, Pa. JRAiJD RAPIDS BOARD CO'TLAINTS 10 Months - 1959 Sales District No. Conrolaints Adjustment Cleveland Atlanta Chicago ." ycjJ.i; Cincinnati Indianapolis 17 0 1970.80 7 5U0.00 6 no6.au 72 5923.50 14 2708.57 10 51.1)5 TZS (includes $653.88 policy) Most Serious Complaints: Blisters. Splitters, Peelers 2U Soft 3oard 28 Face Imperfections 26 0 2652.15 U952.U2 2328.76 Individual Comolalnts: Sullivant Avc, Lbr. Co. Columbus - blisters - Peelers Sullivant Ave. Lbr. Co. Columbus Soft Board Tan & Blank Michigan City# Ind. - Face Imperfection Decatur Lbr. Co. out Decatur, Sa. - Board/of 8qfcare G-. Astrango Lbr. Co. Vincennes, Ind. - Soft Contractors Distributing Co. Comstock, Mich. - Soft - Face Damaged Sullivant Ave. Lbr. Co. Columbus - Soft - Splitters Norwood heights Coal e Supply Cincinnati - Soft lath $ 917.18 286.97 500.60 328.00 267.05 1017.38 1896.00 UU1.65 Pending - Not Settled Cals 5 Point Lbr. - Detroit - Soft lath $ 3077.99 # fl/9/0 /AS A'eu'. SGP 0033791 BESTWALL GYPSUM CO'TABY Paoli, Pa. SIGURD BOARD CO'-TPLAIUTS 10 Months - 1959 Sales Office San Francisco Salt Lake City Seattle Ho. Complaints Most Serious Comolaints: Blisters - Splitters - Peelers Cracked Board 16 II4 Individual Comdaints: Economy Lbr. Co. Sacramento, Calif. - Blisters Wayne Down Bldg. Material Oakland, Calif. - Cracked Western Gravel Co. Campbell, Calif. - Peelers Denver Dry Wall Denver, Colo0 - Face Imperfections Home Lbr. & Supply Littlelawn, Colo. - Thick Edge A. MeJttlban Co. - Blisters ' Vancouver Bldg. Gupnly Vancouver, 'Wash. - Blisters Schraft3 Twin Oak Bldg. Supply Albany, Ore. - Off Dimensions Adjustment $ 3389.16 1232.14.5 11491.1x9 3 bill. 16 $ 2190.09 796.614 q 221.68 2454& 227.70 213.84 210.50 371.00 611.45 207.22 SGP 0033792 1.959 PDA3TFR GOM PLAINT ADJUST'-U T S THTOLVIUC* OVrIR :?lQQo0 Q (January thr- November) SGP 0033793 JOIill 3YSTT' CQ'-TLSIP'TS - 1959 Total Complaints --------------- - -------- *--*----------- 37 Total Adjusted ------------- -------- ------------------- ---- -------------------------- 40 Total Cost of Adjustments -------------- -------- -7142., 36 Total Cost of Adjustments (Shipping) -----------72:1,24 (Defective ) --------------- - 505'O,52 (Policy)----------- ------------------- -- 1357.30 ADJUST'TilTS OVER ,,100 Dis tr-ict Cause Shioping DPT Topping didn't get hard DC All Turpo - Tape came loose - LET Padding - Tape cams loose - ATL Joint Cement - lumping ATI- 2164.65 OFT Bedding - soft, didn't hold tape DFT Bedding - soft, didn't hold tape 111,00 TFT Bedding - soft, didn't hold tape 124*00 TC 137.40 3L Topping - coarse limestone CLEVE Bedding - soft, not adhering to board 3L Topping - coarse limestone Defective - -1 737 = 15 135,00 Policy $155-60 737014 255*00 960 00 1845=00 492.50 1380,50 C0MPL:AI1-TTS HOT YET . ADJUSTED (Over $100) SL Beading - doesn't get hard DAL Tape - wrinkling on edge SL Bedding - edge cracking (1953) 3L Bedding TM H " (1958) SL Eeddirft - n n IND Bedding - tape not bonding. cement stiffening in bucket- ADJUST'*:::? HPQf.PASTED fr 0 235*00 376,00 _ 3099,12 265--. 00 SGP 0033794 :fAR--T P.T 'L^I.TPS 1959 The conDla.int3 which. were whs most costly for the Joint 5;'3th:T. Department in 1959 can be divided into three categories. These are listed below with an explanation of their cause and what we are doing bo eliminate or* minimize them. 1 ^ Coarse limestone in fanning 0 onto nunc Shipments of limestone which were coarser than our specification call for cost us ;->322$Q0o This limestone should have been questioned before it was used, and in our judgment, the coarse particles should have been observed in the topping compound as well, be understand that the supplier has reimbursed us for the limestone and has also paid the adjust ment reauests from these complaints. he have revised the test procedure used to inspect the cement for coarse materials, and this should help prevent complaints like this from haopening in the future. We mill still be dependent on our plant oerscnnel and~have continually stressed the importance of diligence in making the tests properly. 2- Bedding Compound soft, not adhering tape properly This has been crar moat serious problem in 1959, and although viq have made some changes which have helped, we are still vulnerable to this complaint. This complaint results from a degradation of the protein adhesive in the product. Recent work has shown us that the degradation is accelerated as the temperature is increased. Further work is required to complete this investigation. hdge Cracking of Bedcing 9onpound SGP 0033795 Although v;e haven*t made any adjustments in 1959 for edge cracking, ire have tares complaints at present; two of which date back to 1958* Thus far 93710.12 has been requested, and we understand that ten more houses have yet to be aoounted for. Though infrequent, these com plaints are expensive. All of these complaints are from the Salt Lake district, where it is extremely dry. It is possible that some of the difficulty may be tied In with the Bedding Compound degradation, explained above. We have included edge cracking in our investigation work on the Bedding Compound. As long as we have a protein base cement, we will be vulnerable to degradation. In addition to improving cur present products, we are also working on a prod;-.os which will be substantially more stable than our present products. We have had samples of the exneriraental product last more than four months as opposed to 8 on. 1* days 'tt-Ier normal conditions for our regular products. We have had two field tests of the new cement and while neither vrere completely successful, it appears that we ara very close to having a comnletely acceptable product with some outstanding advantages over our present cements. We are hoping to be in prodetvon with the new cement by next summer. The procedure for reporting--and recording complaints is inade quate 'n my opinion., Several things sould be done to facilitate this procedure, so that we could have a continuous accurate record of the complaints for each department, be suggest the following changes? la Require salesman to submit a formal complaint report each time a customer registers said complaint, We have had reports received over a year after the complaint occurred. This permits us to decide whether an investigation is necessary and also establish a sales office file number, to which we can attach future corres pondence. 2. Put a salss office file number on the monthly report forms. At present., a different number is put on the monthly form, vie must use both forms since the information concerning the cause of the complaint is on the report of complaint, and the adjustments are listed on the monthly list of complaints. When we have several complaints from one dealer, which is normal, we don't knot* which adjustment applies to which complaint. 3. .,'e also believe that the Point System, Wallboard and Plaster complaints could be separately filed for greater convenience in locating a file. We ahall begin keeping a running record of Joint System complaints in I960. This should kelp us to keep abreast of the number of each type of complaint so that necessary corrective measures can be expedited. If the above three recommendations are carried out, it will facilitate our record keeping. C. W. Lehncrt CV/L/rad SGP 0033796 complaints - Some 1959 REASON JAN. PE7?, MAR. APR. :tA3 JUNE JULT! AUG. SEPT OCT. NOV. DEC . TOT Poor bond 11 Gore splitsblisters 1 3 3 Cracked-broken 2 4 Sad edges 1 4 Split ply paper* 1 Off dimensions 2 l 1l Surface imper. 2 3 2 l 2 Shipping 1 4 5 4 l Miscellaneous 2 2 1 1 1 2 . 2 1 1 15 13 3 2 4 3 21 1 1i19 12 11 l19 1 111 1 2 12 20 1 1 18 Total 5 9 9 13 8 9 Setting time Working properties Soft - weak Cracked ^roken bags Shipping Miscellaneous 1 1 1 Total 0 1 0 0 11 768 1 11 9 7 7 97 1317 25 1 1 24 12 3 1 i 1 6 3 18 Joint cement Lime Shipping Total GRAND TOTAL 26931 4 4 6 1 36 1 21 15 3 6 9 3 30 41 0 L0J 4 6 2 41 8 16 18 16 12 14 c 9 14. 19 12 156 SGP 0033797 COMPLAINTS - AKRON 1959 REASON JAN. PEB. MAR. APR. MAY JUNE JULY1 AUG. SEPT Poor Bond Core splitsblisters 1 1 11 L! !1 -- !! i M 1___ t-* Cracked-broken Bad edges 1 Split ply pape:[* 2 1 | ! OCT. . NOV. | ! DEC. T0TAI 3 1 3 19 34 Off dimensions 2 1 41 2 1 Surface Imper. 4 2 l 1 41 Shipping 1 -- Miscellaneous 1 2 2 3 1 -- 32 1 n 13 2 14 Total 8825 6 1 4 5 2 10 4 2 $7 Setting time 1 1 13 2 Working properties 31 l 13 3 1 Soft - weak 1 1 Cracked Broken bags Shipping -. 1 Mi scellaneous 1 1 11 1 2 Total 5203 258 5 0 Joint Cement Lime Shipping Total 0000 1 000 0 1 1 11 12 . l1 2 24 0 00 GRA1JE. TOTAL 13 10 2 7 7 6 12 10 3 12 6 6 11 16 2 9 38 1 1 96 SGP 0033798 CO'^PLAINTS - BLUE RAPIDS 1959 REASON JAN. FEB. ^AR, APR' KAY JUNE! JULY AUGJ SEPT b OCTJ NOVj DEC. TOT Setting time 2 2 1 11 2 2 Working properties Soft - weak 1 1 12 1 1 Cracked Broken bags Shipping Miscellaneous 1 1 111 1 1 21 4 Total 1 1 3 4 3 54 8 3 12 14 6 11 3 1 5 11 1 1 10 3 3 2 4o SGP 0033799 REASON COMPLAINTS - PORT DODGE 1959 JAN FEB. 'IAR. APR. 'TAY JUNE JUL1 AUG. SEPT. OCT. NOV. DEC. tota: Poor bond Core splits blisters Cracked -broke]a Bad edges Split ply papea 2 11 11 21 1 11 i 115 4 6 16 3 228 19 2 4 4 19 17 12 Off dimensions 1 1 1 36 Surface Imper,, 1 Shipping 54 72 4 2 10 3 326 9 1 3 50 Miscellaneous l 2 2 2 32 2 14 Total 7 7 13 8 3 11 8 17 17 12 12 16 131 Setting time 2 1 3 v/orking properties 4 21 Soft - weak 11 Cracked 1 roken bags Shipping 11 Miscellaneous 1 -1 Total 7238 Joint cement 2 1 2 1 Lime Shipping 5 Total 2126 113 3 2 111 4 2 2 1 1l1 32 1 645 8 8 11 1 13 341 2 58 l 3 0 5 4 4 29 53 1 ll l2 6 11 10 14 1l 250 24 3 3 1 7 11 78 14 4 17 35 GRAND TOTAL 16 10 18 22 14 23 14 28 25 20 28 26 244 SGP 0033800 COMPLAINTS - GRAiTD RAPIDS 1959 REASON JAN. PE3. "tAR. APR. '*AY JUNE JULY AUG. SEPT OCT. NOV. DEO. TOTAL Poor bond ,1 4 3 8 Core pllts - blisters 122 Cracked broken 1 ! 2 21 1 i | 2 1 1 15 12 71ad edges 1 1 Split ply pape:p 2 1 2 2 1 1 _____ i______ i 1 1 2 1 9 6 Off dimensions 3 1 2 1 2 2 2 13 Surface Inkier. Shipping Miscellaneous 974 11 11 11 2 1 3 15 5 6 3 2 27 111 7 8 4 2 37 Total 7 16 15 8 8 3 9 15 11 15 9 8 124 Setting time 431 ......... Working properties 13 Soft - v:eak 11 6 7 42 2 1 Craoked 1 > oken bags Shipping Miscellaneous 1 2 22 1 l Total 1 5 8 3 1 66 8 8 Joint cement Lime Shipping Total 0 0 0 0 0 00 0 0 1 1 25 11 15 1 11 3 5 9 2 2 5 54 1l 100 i GRAND TOTAL 8 21 23 11 9 9 15 23 19 18 11 13 179 SGP 0033801 COMPLAINTS - SIGURD 1959 REASON Poor bond JAN. PE3. ?TAR. APR. MAY JUNE JULY AUG. SETT.i OCT. NOV. DF.C. TOTAL 1 1| 1 1 I 4 Core splits - blisters 2 Cracked-broken I 15 ! !* 3 3| 1 1 2 2 1 12 21 14 Bad edges Split ply paper 12 ; 1 11 6 Off dimensions 12 Surface Imper. 3 12 Shipping 1 3 5 21 1 1 Miscellaneous 2 5 6 6 22 2 Total 8 5 2 19 17 11 7 4 3 11 5 17 1 15 2 1 28 b 6 5 91 Setting time 6 1 21 Working properties 4 1 Soft - weak 1 Cracked broken bags X Shipping 1 Miscellaneous 1 1 1 Total 2 l 4 6 0 31 3 1 2 l 13 11 7 1 1 1 14 1 4 l 27 Joint Cement Lime Shipping 1 Total 0 0 0 0 0 00 1 0 000 1 1 GRAND TOTAL 10 6 6 25 17 24 _ 8 8 4 5 10 6 119 SGP 0033802 * * 1 959 PAPER a 0 M P IjtA I N T S CODE ACME I AKRON FT.D. GRAND RAPIDS (By Rolls) (Pryor HWeyer i (Pryor ) ('Jeyer) (Pryor) (USG) (Thor. SIGURD Cent.Fib. 1 2 3 27 4 56 6 78 3 17 9*2 10 1 9 j i 11 4 2 11 1 12 1 13 8 14 1 7 6 15 16, JlJ__________ 18 1 16 45 i I 8 f8 I4 < ! j 16 { 4 17 1 1i 2 i 2 3 ! ! i ! , \ 1 3 4 18 1 15 15 b 2 12 5 12 l 10 30 2 41 75 2! 2 9O 1 1 3 1. 2r' 1i (i[ r _________ 3 1 1 19 1 20 20 1 12 i 5j 2 3 21 22 3 T 48 3 11 101 31 3 !4 8 6 2 /k 13 1 53 !29 s' | CO 5j?/ 67/ ./81 X36 yh /30 8 3. Poor wincing; telescoping 4* Off width 5. Nad splices 6 c "Stiff: cracks on bending .7. Slime spots-contamination 8 Cockles; wet spots streaks 9v .-Crushed spots 10. Pin holes 11. Split ply 12. Asphalt spots 13,,0ther surface defects 20. Damage in handling 21. Damage in transit 22. Miscellaneous SIGURD (Pryor) Z 2 4 SGP 0033803 p 04 Q<0 430 O O0)O0 +1UH CO u\ O' H 403) o o H CNJCO IA-3<D l\l tVCO s0 O' <\I vT\s0 H rv| {-- CM rr> oOo H'V-'0rt-dO-'0 p-cocoj'O' o(4* S3 43 43 O Q no oo OOH 43 0O) U O'^H J'lO' iAC\l O CM<0 lAr- Hao LT\ (\J - -A -A CM o hcm r-c\j r*- Hi03 H -A _*CM lAHi-A -A_d"J'sO IA HH U 04 S u 4on3 ooO OOH ZE>o 43 n oo CO NO cm CO CM CM-''*} O' |i o ua\rH *33 o * H CMCO O <HMi I O' Hf~lOA' <> H Hi CO O O* 8i S3 Q A O P H S3 2 X O 35 < UkHOS < CO Ct4 o -<J ofc e* o --4 C" 43 43 O no P OO OH o CM CO CO HlHO 4- --<M H 4* CO IA O' 43 HO oo cNoO hr--4hi\Ao<MO CrOH HN LA HuM CM HH (4 OiH pa 43 o Q o oO OOH 43 u . Sh p ooa CnOOC_O40H'C-OACH^OH 0 0000 0 \AC0 U\-4-4v0 CO H CM 3rt r- H--iac'-mvo 04 ^ (4 P O no o oo OH >o Zp n o o i i r^?iVAA i I I I O' I 173 CQO O H 43 H 04 O a _ CgL5, .s5 Qoa gfe Q o 1 S3 EH Id HO W32 OJK-5OOE CO < CQ P * fk ^ CL, Po o poo BH O p CO m O' HO _ co r*> CM cA I CO -H O ` OHO I nO Hi CM Eh O 5S CL, PO .Q O a oo o iAO'r- ooa o o o h rvj MONTHLY COMPLAINT nr.fO RT 'I MU1' a43 ao*.ooso Q2H CM CO O CM M3 CiOnO' e UH>i^HfsPO-CnTG'Ot' fc. PP o 0o4Eooo-t PJBH CinO O' H0 as CVJ M3 M3 HHvD nO MD >0-- Hi CO sO'O O'CD CO CVJ f^OCOCO o CM CM HUM -hi (4 E 43 Pk at o Q 0 OO 403 Z:H fk ' a *o* S3 co J-HiJ-r- OJ40HJ- otk-sHOvsOO'XlAArH- fc p 04 e Q o o ooO ph r-Hco t^-co j\ f--,'0 O'-HMA'-Ap-O H\ J> ** fM'Ot-inoco H CM CM CMMD -" I Ok S u o* Ooo O H|U\P-H CM O' H\\0 O' -iahvco vd > o S3 o 55 f--t'-H>'X> H OH b 04*oo 9)00 ja 25 H o6> zB f-tTlC'H o<o HO'OHrlH CM IAOCO HH IAOJ --O' r*\ 3] o OQK<3C5Ok Q 53 y -3 wP<CoCOk5 a a4Ooa 0ccaM<c4o ; 35 ^ h poz id isj O P E-* B O' (t1*, Su<i POokS wtCtO 2K< --c<i s 6h O< Pia-3 ia<dC hOco 2oQ5k 2o<5 lA--C'C0 CVJ HH-- Cd o b o oo > 53 H 0 zo 3 O in O' V * 1 HnO N HiH CM t 1 HiC\) CO 1 Ha 0*4 oO J5 a aC < pc rC n CS ps 2 o h o c < < co a* Y our to No. N 1 7 .135 88 .123 TQTAL J.' t SGP 0033804 KKH O >.dH<J a o .i] J h <o C Did &4g*- oSm e < o o a* <4 < CO OS O'CM CMC O c^^3 n -4 O'O' J-VC <M MO'H^ C3 -41ACO ^ -t o H(D\Afn iruhO'cm j-oj mvooor\ic--son oo> 3 <-i O O < \ O 'JMD Oi C'CM'O'OP-OC'-'O n)NW0C(\i r-m'ir-_4rHc-*om oor\ 2 ", O O C - O'M3 O H -itH !MAOff> f-\t"~ O H O T' -'VVD O O t"- r\J rA A CM O IAOO' :\C>-4H - I LACM <"MM O'f-CO O'fACD 7 p-- HsO<M CO H H r-! rn, ao tAO' lA *<MoHofo-fAn O r-i-- o^H OM o CM oo tOOOOOONPJWOOO o o o oooooooooooooooo OOOOmOrtvOCOO rn, OOrnOOOOOOOOOOOOOOOOO CO CM o C\0 LA-400 O' rH sO Cl lAOO'ini'lOOOOOOOOO^OOjOO -c-mtocmj IAO' CO 1-f CmM %o0 l i I Vi O'JJOJ 0 0r|0 O' O' O N * HCIJ'O e> -rh CO vO CO X* cCo-aHs Oro'OOO' '0O'hC-M*AOs'xO>'OmOo'CaM- cr\mj Mo-3vOA H mo rOxOCO H t'c*_4'0's0 CM .4 Oco IACM 0'U\f*-0 O P H-4'X> O' O O f-OUMD (\JHC\J<X>\0NO rn_4 sD O O (\i O'f'AOcO LAH O'VAOCO sO CM tM'OO' la r-.ro a-. c--^aca 'O cm h cm cm mmn r^-^H A^vO P cm o^o o r-o , O O O <M O' It I J CM -O O' I'-UA :\j mmriH O^tlA mn cm CM CM cxOo fc*m xHr > CM LA oo oo o o* _4r--oco CM^rtCVJ cm M> CM CO vO O'O' o -4H C- 3 cm la < a. 03 c OX id g fot oQ m(wU\W OO'nO o c Is*-j> o CO CD O' CVJ rA*C* O O'CU O' _4O"0 IV vHr\ t"r- oo p r-*co <M*> CM CMvO PP 'uO\ o H AJ vOC'JO'O'O o' a- mo cm M3 03 p r-P i> H O'CO era co cm O' p mo rm AJ sCAJCA^LA a) ' r-M3 C'H .4 U\ P fALACra _4 O' _4-^3 co la m> rcy in H^4 lAD 3- 'O'O o 0LA0IA4O CM 03 O'-4 O' o PCOt- oco O fCArm coco o LA-4rH O'lA-d- oa CO CM O'LA ana U >*t3 n hdov 10 s; sJ a UP U 0Pu o 51? ca aa a x ex a o ov 4 >*rt aC J=t <h 3 XJ a r-t xa r- o Pp c CJ P XJ 0 71 O K a o o H4 O lb H dud *JK P 3X n-o at. ,, iiju o rH n 3 O XI POP a0a A 1M ft ftp 00 ip Poo E P pa ft o ua o a. 4 H KK03i) _ 13 a xi n DiJP 3 pc 35 Jj 10A1 a ft 3 r4 p o 1: : a H P t I < 13 43 W A a e- 3 e- u 3 - . : a C -d <s T3 p ,d KO l ti >a*tPo o^ >XJP a a X3 V OK O 9) 3 IH U M O rH CJ CHli 3 a 1 * I b >1 O OK hao Q ft o 5 t4 o) o p p o ja a ha n >h *H 3 fD n c Wc/j 1 a a > a <9 a u a p-1 U<rl V (I B) P Q 4 o a c>: cc c O >H O co tr a p a , ftbgHX Q 3T3 4 P # ua > u, >1 a O -HP OT* w O cn o HJ CtJH > >:c h V C P -H u3 P PC p C ft > .O C3 f) m u u DflpIDHB OftCJ'O'O u oa 0 3 3 n 0 3 3 O >> AdQ o a .m 3-sa a O y a O J P M OrHl --1 a 1 j 0 C a a a 0 h be) {* o P U -H < f-lTH Jri C o o e 000300VI| ibbOOL.O P Cl 000 U U U H H C O -o X3 O t o o H H O 3 3 t- a -s >0 1 o a 3 3 fc 3: P b. 3 3 3 a o CX) a Q Cl Q,H <1 pifl d> ii p arH 4 E D,.M.qp o o a a o .0 p 1 :< ftxj 3 o A3 a o 3 3 3 4 4 o 4 * -4 o a - o a 3 3 Jl b 8 X a -5 4 ooria^oJ;: 1 o a a a q 0 aaa -/) rf 33 J 4 .2 iC S i m :1 -3 73 v ' J K K `-I X, '4H icm.c rH P O a on 3%S SSu o HH aac pp oo aa ap po Mfr. SGP 0033805 < &H p o S3 o CJ w sO H E- O' JH Xl -d -J pa g CO H H CO 1 g rH ss H 04 2 o >! fc. |9 2 Sa il P 04 <n 3 Q O<5S o CJ \ .1 w*1' ic P (X Q U C o p* *0 htf A cfuc. 4> & O CO s p ce pP o H CO o CO co Q M 04 e cd O CO s a CD P fcS o Q E4 o 03 p o fe o CO o 00 s Ft cOa - rrHH r-- O' sO * CP\AJ H sD CO 04 CO CrHO CAOO' OrA' 81 | PA / A CM I CM 1 n$ s 3 s \A H CVI O' o nO X> O' 0 o O' sO O H o s> o o C^ e CM o 0 O' 0 IA rA O 1CM rA O' O' H CO O' O c- coa O' o rH rA O' O' CO CM t*- CM H r- t^r a Z,1 & * rH rH sO CO rHr-- O CO rH rH rHa rH rH CA r- nO l-- IA fA 'O CM CM o pf MD O' c-- CO rO' CA A r- O' co rH CM vO O A IA H rH CM 3 3rH O 3- rHO OD A r- CA CM A CO rH rHCO CM (A r-t tv| rH CM O' vO o A rH H O' rHO fA . O *o rH O' A t-- C-- rH rH rA CO-d- O' rHO' ca CM vO O sO vO <M CM rH \A IA O -u C--P-- A IA A r-\ O orv> IA rH c- $* r h co A fA sO vrrr*H,AH^ rA AOt-' rOAa 'SOrOA' A * O' p* vO O' CO oOCM' rH OrCM-' CAtOrH CrrHHM -f0C--t CrrHAM OrA C-ASO' CA A $ 'O CO '3 A rH CO o cn sO CM GO CM fA A H H ' CM ^rOOH' \VPCOAM. ^ %CHO0 PrCHM- AOO' 0) p c o ci rJ p 5 s-r-3 os 04p a o0 *4 a o C rH Ia 'OTJ t4 1} pS'm 0 O p V u0 o a; 8 Soh 1*0 Ha*oo 6-* c 0 Ou 0J a 03 30 O *1 J JO 0 o rH 3 o bCO o 03 OO*4 CD HCQ p o O a H <H t*. *4 '1 rH Cd a a C4 P 60 c P P rl c (2 P oOU P b 84 a P4 04 o ? SGP 0033806 OMPANY aVERAGE OBJECTIVE [ Sa. Ft. CHANGE FROM CO. A/G. 754*730 6.959 >.079 10.030 .922% * ', .408% 1.3303b 1.10 23.585 U.-532 427 1.000 37.502 3.1253b 0 6003b -057% .143% 4.969J& C^O *5 --0-- wQ 3.6 95.03% 5*82% 89.21% -.23 -1.12 -.10 -- a 06 "f* 01, i| -1.37 "-`l SGP 0033807 MONTHLY REPORT MACHINE DELAY a vs .4. t- e-t a H s 0 a H s O S3 <--H* 0 c H s 9 a H s <> a_ H s > 43 0p 0 r* -=*0 cn 0 rA , a a a^ pa 0 CO a la a CM -d* O' OJ CA pH rA a 'C "* a jz3 0 0 H O' -d- O' 0 0 25 rH iH OJ rH a rH O a H es u\ --L 0a rH C\| '-A C\J jH CO xO rH rH -d 0 0 O' O 0 O' aa <$ LA 0 > J la c-- C\i a i 0 LA CO LA nx O0 a CO a O rH O rH O0 LrA- rCO 3P 0S3 0 LA la O P- CO 3 > fi j a SCO3 O 43 0 ri 0 ,-H t-- 0 43 0 00 la O' rH a p0 a LA CO 0 CO 0 1A a) 00 UA CA -A rH rH 23 CQ d 2> CH O < 3 0 0 0 a LA p- a t*vO 6 LaA u a 0 0 0 rH p43 Ci CO CL, h 00 0 . r--9 LA rO a OA j W O' LOA' rH H t-3 0< LA t-- a LaA CM rH 0 d0 <"A rH 00 00 90 rH 43 OJ rH 0 cvj rH LA O p0- rH0 iH vO a CM id & ms a sa aa a 0 0 p~ 0 LA EH 0 O' o < a a35 U4 O O 0 0 LA p00 p~ < LA 0 0p a O a am 0 H S 1--J rH rH O' prH O' 3 0 43 O LA -d* EH rH a, a a i a 0 LA LA a a LA O' &H Q .^p P0 LA O' P- 43 0 0aa a rH <--1 LA eh a c/3 OO O O' 00 O rH rH Grand R apids 7639.00 450.02 5 .8 9 VJ cn 00 a LRP >H 03 aa ap a0 Qw p p M Eh 01 3 CO COE 2 0aP 03 CH O POP Eh ss h: a Ph a P- 43 P3 LA LA OO LA O a0 43 43 aa 0 LA 0a 00 a rH pu-. --3 LA -d- d> taO P O Q a P 0 1IH iH O a< O' O 0 43 P43 O rA O O 0 -d0 LA ft g O LA C- LA 43 3 3 00 . 43 r- 43 H OO 0 -d- 3 P0 aP- 0 LA 43 -d- rH 3 a -- LA rH LA a 0 43 a rA 00 00 a0 rH co rH 3 0 43 a p LaA 0 43 3 3 a LA P- cPo- p~ 43 a d ca p t-- p SH a - a bSc d <c Eh -- 0 (H u Xri O __ p n Eh *=* d sO -d 9 -d u\ 9 IA CM 9 O' O fA * CO s<0 0 < SGP 0033808 S igurd 8,275.00 505.00 6.11 3 .7 6 6*50 21.67 43.83 150.90 178.50 151.85 686.84 35*94 37.00 62,10 182,95 15.60 9 .7 5 35.85 119.90 112,31 131.51 239*00 34*25 lll.o o 135.80 755.89 463*67 204 3 3 d m in 335 4 2 .9 m in 336 1 9 c in. 1,454 31,2 m in F o rt Dodge 7,291.75 518.27 7.11 TOTAL 38,302.75 2253.08 5 .8 9 a --- >H < P 4 a 4 3 M to o r--* CO s UN O' 3H E-t CO lS c oM a. Jh .4 CO >H p to E-t 3 o s u 2. M CO E-t as 4 >O o s 4< C2 3 4 3O O3 a v cs : O'. 44 3 0 C S s rg o 3 UN rg CO r-i CA 01 CAI rvy y o o fA 14, o -d" 3 cA O' rg D 43 E CO o o rA CO CO rH 1 o cCl 4A i E1 E UN : O rH rg. .V o 0 CO <r\ CA v? C~ m fA cn rH c co O' 0 * G\ C \d 'G art 4 i <r* E 61 S E ; s /s UN Q r-t UN r-t 43 r-t j O1 rg| cut 3 r-t o rA rA CO 3 rH o -=r rg O' ! Q\ 1 rg o00 rg 3 O' rH ; r-t fA j UN 43 3 0A rA UN rA CA 3 rH CO 43 J3 3 E-t <J O 9 4 tO 3 34 <=< > 3O CJ CO 4 3 3 ra 4p 3O <3 (4 E-t MtJ o CA U\ O UN C^ to 43 rg ca rg -- o 6 0a oO 43 CO O 03 cA O' UN 3 rA r-t o 3 o 43 U\ 0 O o o 43 H H rH U\ 43 O t-- rg 3 UN c-- o a 09 r- 43 CA rA H O' rA <A rg r--1 r- coO O u\ fA O O 3 rg 43 UN r- o o3 a a* 3o o UN CA O' rH rA rg CA rg OJ rH o o a UN c-- o o o 03 rA r-l rH rH 0 C"-- CO 00 IA Q suA U\ rH i--i UN 0 H rA H H CA q rg rH rH U\ OJ a 3 rA O O o O' CA 0J O co o UN CA i--1 O O 0 rH H i--1 43 0 rA 43 3 O' 03 a UN UN 0- coO O o UN UN o O r- 43 O' O' o aa0 ao UN CA UN O' UN O' rg CA r-t CA r-t r-t E-i co 4 4< 3o 4 g <4 O CO 4w O CA o r-t UN UN UN O' 00o O' 43 C- O' CM CA UN o UN , 01 C-- j cA j 3 O 0 -----J 4 O O 0 CO o rH UN 43 o CO UN H o3 UN O' 00 CA 43 CA 43 H UN 3 rg 0 30 3 UN r-t 43 rH UN UN ; 43 3 o O UN f- / rH O' o rH O' 1 0 0 o 0 O' UN 4 1 43 CM 1 CM UN r- CM CM CA CA 43 CO O' rH orH O O' O UN 3 oX UNI 1=c 0 O' UN 00 CO 0a0o 4 >H 4); UN O-ir' o CO UN r- rH 43 u\ CO rH rH rH r-l 43 4s p^ g o UN 43 UN O UN rH eh a OS 4j E-t 0- 0 r-t 9 CM 9 30 CM CO 09 <5 P CO o CA 3 UN rH E-t M rH r-t r-t CM r- C/3 c/3 O o O O' 0 43 C-- o O r-- UN 43 oo cA CO o r--i rH CA 43 rH eg CA 3 C/3 rg /co;, CA r-t rg o fot. So3 o 0 <H| r-i CM0 43 CO 0o w UN /UN/ 43 4) 43 UN 03 UtP ><Hc aCOs 4P UN CM OJ CO 0 CM o O UN 0 o UN CA 0 CA UN CM 0 UN C- r-t 0 CM o93 u o 4O QK r-t r-l CA U\ 43 rCA 3 3 3 3 o CM ^H o P 25 O o o o O o ^9 t-H O O o o o o Eh 0 o 9 0 o CO <5 CO cA 43 3 o 43 xr\ CO OS X O4P 0J eg CA rg 43 o r-t cA c*"\ O eg eg ccou 0.0 * . h CO PO W 3 C-- f- 0- c- UN Q CA UN rH O' H r-t O' CO ( 3)1 00 rH rH CO 0 01 o 0 0 3 \UNy UN 43 r- u\ O UN 3 CM UN 0a 4) cA CM O e O O O CM o9 UN CO CO o o <A a ou P CM CA UN 3 UN 3 O UN rH UN UN CM CM *oH UN UN C-- CM 9 0- O' CO o 0- CA 0h 0 43 CO Oo oo 0 O' UN CA r~- 43 rg s. co UN UN C- r- 0 o O' rH CM eg O' O rg CNJ fA CO m c-- CO COo fA UN C-. c o P (U <S Ta3 tH O a sac =a -O a0 to a g *-- ~ t. 3 p c -p P <C CO _ c o g fcO o H a) t. t. o foc1 U\ O' *? " a P r~H E-t rH ^r- <c TaJ vH 19 a to at p as o o Q ai -3 u p <Q E o a al u 3*- A -P Uo O' Eh UN O O' < p CO ft. EH i--t SGP 0033809 .i Q r~ . .-i i -V- 7"* *H co !b -. *> rH c- r* *H *H >&-* fr Ed ~i< ""J a r^-- r-\ 0s o .) fA o O -O vO o2a o >G o _d" 'SZ o ;\i CO rH rA 1--I v j * J < o > " j a o1 si .H ai '-A CO iH ."1 p< pr* 'D \A 3J -< ~F' \ .-H j A CO C^\ pH ) t r.1* --J-* 00 CO LA CA rH v-h QO -P xq CA CQ LA di CA _.- r-i "4 o. Gi O -. ~i o r'-A cc iH C- iPA. - .0 N. Al CO O \i LA c :J O O UA ^\ 'A -J CA (A rH >M v.O CO CA rA OA r--1 O 0 r r "> G lA O CM 7s tA .--j S;JH LA CO S\ ~zr r- P`^% O 0 LA . r*^ ., j Q 0 A 33- LA O rH 0 AJ O 'O CA ,H .r. I--# Aj + r"5 AJ j /H COl H--* 33 ca X 0.' cu ^ 00 CA + M> -0 'A 0 G :Q .1 6 ;A r~i rA `_J ;-f. ''A O OJ 'S'k A m3 O V1 J O vO -CT A CM OJ Al LA rH A pH j*. UA 5 h0 ^< ta-3 Mu a cs S93 3 >3 O OhH "3M LAAJ0 A1--l( T O OO CA r5 -CfCHMj* A. AO A'-- O3 AOj OJ j -z0r H -.3s>rH CA 3 rA AJ LA f-- y 'l ^> 6" 0 0 -4* 0 LA J O ) 0 -cj- O UA O 0 A. 0 zZ CM 0 3 z CO A O AJ CO + *UtA. A 3 A O O vO 0- CA + 3 O <A 0-r G b tH J6 3 --> CO j<. vO AJ '0 CO "i. <A > r-i CO 00 ->rj* iH CO CO CO 09 CJ 0 O 9 ru 0 00 -d' 0 + 0 H 5< O O AJ CO O 3 C-- <s J3 u ---x4 A 0 O M --\U <? O a O pH O -ZT <"H a ca * 'b C5 S Hi CO c CO co a s O uLi S CG CL, O C50S LA A- 0 -a- O UA + '0.'O'rH 0 :A LT\ `vA A! co 3 V co Cs," sO r H- j O OJ fA 0 O 0 <A CA CA 3 CA AJ CA + ,,3 A G -cr rH UA A> O r A O 3 rn A CO UA 1 CA 3 3 -37 :H O'C rH 9 IA 0 O 0J c 3 0 0 0 LA 0 -ct C-- * j zf \l fH CA _3}" 0 O -}- Al O <; CA LA + v^' j O -OV 3T r, rH rH CO LA A O (H rs r-~ a r-- a --j LA r-i CD A CAJ LA (H A) ++ .o OO 3 >> o .H -A CO rH O rH HO _d" AJ 0 0s 'A -0 sO a -3T H CM rH O 0-v 00 CM CM CA 0O CO 0 A -/o vO J r- pH O ^0 u6 vO 0 H 1--i + O .-A 0 LA pH 0 CM r-i rH OJ .4. CO O' y i>- Al - O a O' CA 3 J < rH CA a O CO rH + E i VA IT-- 0 CO LA c-- 0 vO OO CA -J- ira CO D O 05 (D ca a Q) 0 uu 00 33 fl PM 0+ 0 pp OQ Q- P A-*" u <s I rH JrO"i p=r 5j 30h r>*M M fOH SGP 0033810 BESWALL GYPSUM COMPANY Board Plant Comparison November 1959 y VJet Beard k Grinding i'JSS'wS Machine Delays Machine Speeds Board Saleable heights Perfects Sigurd Objective Actual value 98.50$ 99.07$ 52.260. 96.00$ 92.99$ % 050, 15,960 15,9L7 1891?-/ 191M 96080$ 97.61i$ $1,U70,- Acri-S Objective Actual Value 98.u2$ 98.86$ $ 307. 96.00$ 95.33$ 5 279, 29,718 31,183 $1,750. 17U6#// 1770#V 532.. 96.75$ 96.28$ $1.12?.; Ajcron Objective Actual Talue 53.67$ ?8,,3u$ Fort Dodge Objective Actual Value 98.55$ 98.36$ : ' 6- 0.5 a Grand Rapids Objective 98.58$ Actual ?8.U8% Value a :.ol. TOTAL VALUE j25u12. 0 00% 95.0gS 220. 15,555 15,300 ; ; O ; 96.00$ 91.91$ 51.256. 31,k8k 29,850 96.00$ 93.70$ -1 C'?. O 3 . OkL i r 19,531* 19,265 A 299;, 1622#^ 1631? // 97=55$ 97.62$ $ 96o 1773# 1607# ty ' J 97.17$ 96.53$ SI.357 1732# 17U8# i op 97-U5$ 93-80$ S6re:7.; : - /, .-. , 0 Total Value 6 2,385. $ 619 0 l,iiC8, 3 6,CC0.- 38.8li-0 >13s28. SGP 0033811 BESTWALL GYPSUM COMPANY Board Plant Comparison November to Date 1959 Jet Board G Grinding Waste Machine Machine Speeds Board Saleable Weights Perfects 31surd Objective Actual Value -vCT.S Objective Actual Value Akron Objective Actual Value 98.51$ 99-02*$ 310,72*9. 98.2*2$ 98o 8556 812,367. 98066$ 98031$ 96000$ 9ho02% 96000$ 91.62$ '? l6,,032* 15,872* -`J'-v 1381*# ^ 96o80$ 1893# 97.32$ 7 .r~>. _ 8 7,876o 29,718 31,133 //' \/ / 1773#*\ 11 1809# ^ 96075$ 96,60$ 13,2*32. \V $ 9,53kJ 3 3,oi0o 96000$ 95=26$ " ',0 , 15,71*7 15,570 - * ]. ? 1620#^ 1626# 97.55$ 95.71$ G26,,f6io Fort Dodge Objective Actual Value 98053$ 98062$ 8 717. Grand Rapids Objective Valu e 98o59$ 98.1*2$ i-i -ail. . L` ir'.jj ` .-J-iUE $16,828 96000$ 92c85$ 30,967 29,733 yi7s355, 1789#* 1767# $1,2*12. 97=17$ 96.2*1*$ ;; 19,0860 96-. 00$ 9Uol8$ r A.''*' f v r ~ >L. C 19.635 19,U98 1731.1# 171*5# VJjJl'UI 97.1*5$ 95.30$ vt v 1 |0 H1!?-1*1:0. 15.3380 387.328. Total Value 8 5,969 $ 2*, 82*1*0 $39,353, 350,1*33 0 v*w<1i.*j -AVrv/r>y| 0 ^ll!3x122a SGP 0033812 BESTWALL GYPSUM COMPANY WAREHOUSE REJECTS AMD DAMAGED COMPARISON Month of November 1959 Acme Grand Rapids Fort Dodge Akron Sigura TOTAL VJhsa Rejects and Damaged So o Eto _ Percent VJhes. Rejects to Kiln Prodo Cost 2li,$88 5U6iO 1*0*035 6U.669 231,736 o267 <>281 slllll a51i3 oiiO .Uo5 $ 698->00 633000 1021uCO 926 .GO jJl05 .co $ll683 a OO To Data November 3.959 Acme Grand Rapids Sigurd Akron Port Dodge TOTAL 6793697 760*826 7884,816 7li7,125 l,551*78l Ua531,2li5 =305 =583 0696 a3Q9 ,838 MBMMV o609 GlQ-jO-ivGO ,l6,81i3>vO 173735:.CG 16 612.00 2aBlt25>0P $c6,, OGli-rCO SGP 0033813 BESTWALL GIPSDM COMPANY Adhesives Usage Comparison 1-959 Vs. Actual Average of 1958 Nov. 1959 Prod on 3.958 Avgo Usage Per M Nov, 1959 Percent Actual 1959 Actual Usage to 1958 Avg. Lbs. Ovsl1 Under Value Over Under SIGURD FORT DXGE AKRON ACME GRAND RAPIDS 31,785# 91*998# 6U9870# 13U,365# 56,1714# 73,000? 82i,,COO# 62,U10# 129,600# 57,70C# 89.265? 91.31$ 96.21$ 96.U5$ 102.72$ 8,785# 7,99ft# 2,L60# U.765# 1,526# $ 573.00 392.00 122.00 273.00 / 70 .(X) TOTAL l>29,192# aOS,710# 9U?6$ 22,L82# 11,290.00 ACTE AKRON SIGURD FORT DODGE GRAND RAPIDS j. .725,013# 79U,316# 91U,oU5# 1,299,U10# 822,126# TOTAL 5,55h,970# TO DATE 1,599,500# 792, Ui3# 912,700# 1,329,151# 891,OU9# 92.73?, 99.76$ 99.65$ 102.29$ 108.38$ 125,513# 1,373# 1,L35# 29,710,? 66,863# 5,52i*,81i3# 99*16% 30,127# / $7,180.00V 93.00 92.00 1,1)61.00 3,161.00 $2,7h3*QO SGp 0033814 s o t-u\C\JOJOJvOC\J_=}-lAO 3 O' NO P <n>0 P H U\CO CN O' <M O'HO OOOfNJN O H nN r-- o oCVoJ (M f*N cO -dO'xO f'-CNP-H H jd sO nNU> H H UNO C-- p* O'HOOOO^N sO CM O'f'N nN^ OH O UN P vO LA C- CM UN fCM c*N v\O UNP-dsD O-d-dc^ UNCO O O' O' ^i\Ar(HOHvO O-sh O O' O' UN O'POOOOOP OH O' A cA co HH CM CM <HCM CM CO HUVO t*CO OvOvOHHOHCO t-- OHOOOOOH ** UN H CM '0 O O POH o o cCM UN ^A H PCM zoc/1 3 O' VP CL, O' H O oi Eh . 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