Document EddBKRNeEyaV8pmo6qpG7xd9V

Sh e r w in -Wil l ia ms Pa in t , Va r n is h a n d La c q u e r La b o r a t o r ie s ROUTINE AND POLICY Consecutive No-lpjL COMPANY CONFIDENTIAL TO PV&L LABORATORY DIRECTORS a n d r & p Ma il Mg LlffT ' " Bulletin #2 Complete Reissue 7-21i-63 Displaces Consec, #217 of 11-2^-58 SUBJECT; P.7.& L. LABORATORIES* CONTACT WITH SUPPLIERS Basic Company Policy Laboratories' Requests Contact Permission Suppliers' Calis Appointments Rejectable Calls Acceptance of Suppliers' Calls Samples Disclosure on Composition & Quantitie s Prices Advertising & Publicity The following action for the P.V.& L. Laboratories' contact with Suppliers has been reviewed, and is distributed to the P.V.& L, Laboratories and the Company's Purchas ing Department with the approval of Director of Purchases and Technical Director, "Our basic Company policy is to accord a prompt and courteous reception to any out side representative; with certain limitations which are outlined below. Many of the Purchasing Departments have definite calling hours, for example in Cleveland the hours for Suppliers' calls are from 9:00 to 11:00 o'clock A.M. and 1:30 to 3:30 o'clock P.M. with emphasis on appointments, but never turning down anybody at other hours unless it is just impossible to see them,1* /s/R. F. Hennig 7-8-63 I. LABORATORIES' REQUESTS A, For the purpose of exercising control (progress on various reports, etc.) of Company Policy with respect to purchases, the P.V.& L. Laboratory personnel are requested to clear through the Purchasing Department, re quests for samples. Technical literature, invitations to Suppliers to meet laboratory personnel, and similar requests. page 1 of 3 N15594 R & P #217 7-2U-63 II. CONTACT PERMISSION A. The Purchasing Department does pot Kant to leave the impression that Laboratory personnel is not permitted 19 interview or invite Suppliers who make direct contact with the Laboratories, but the Purchasing De partment cannot control or restrict such contacts when they are initiated by the Suppliers' Sales pr Technical personnel* III. SUPPLIERS' CALLS A, The Purchasing Department's policy is to encourage Suppliers' Technical men to call on our Laboratories for the purpose of introducing any of their new products, improvements on old products, exchange of Technical information, and similar subjects of discussion, B, APPOINTMENTS The Purchasing Department advisee the Suppliers to send their represen tatives to see the Laboratory personnel by prearranged appointment acceptable to P.V.& L. Laboratory personnel* This permits the Laboratory to accept or reject the appointment* C* RBJECTABIE CALLS Any "good will" call op the part of the Suppliers, with no specific purpose in mind, should be discouraged. IV. ACCEPTANCE CF SUPPLIERS! CALL A. It is further noted that the Laboratory personnel are under no obligation to see such Suppliers' representatives vhep they call unannounced at the Laboratories. It is entirely up to t^e ^bopatory personnel to accept or reject the call. V. SAMPLES A. It is further noted that the Laboratory personnel should not be expected to receive Suppliers' representatives when their only mission is to check an samples that have been submitted to the Company and are under test. Such Suppliers' representatives should be told to consult with the Purchas ing Department for all such reports* VI. DISCLOSURE CN COMPOSITION & QUANTITIES*: ------------------------------------------------------------------ r...... i A. Laboratory personnel are reminded further, that the percentage of the 'T Suppliers' materials or other components used in the Company's products, or the contemplated volume required for production of the Company's IMPORTANT product, should not be given to the Supplier. Also, that the total con sumption for an individual Plant or the total institutional consumption, or any information as to the extent of tjmt Supplier's participation in V our purchases, should paver be divulged* Page 2 of 3 0007-SWP-0059274 R & P #217 7-2U-63 VII. PRICES A. Prices from the Supplier are necess"-y information to Laboratory per sonnel, but the Laboratories are cautioned not to attempt entrance into price negotiations. Further, Laboratories are not to divulge Suppliers' competitors' quotations or the prices that ve actually pay. B. All price negotiations are strictly the province of the Purchasing De partment, as established by the Company's Management. REDACTED FOR PRIVILEGE 0007-SWP-0059275 HJLCotton;tcs Directed to: P.V.& L. Laboratory Directors cc: RFH CFT ECB HDL LR JOT HES ABH VJHP DHH V7DR DAK EWF REG WAH FEB WLH RJR TJMcD VJWG WCF RHH & SALES MGRS. JSP & p l a n t SUFTS Page 3 of 3 Sh e r w in -Wil l ia ms Pa in t , Va r n is h a n d La c q u e r La b o r a t o r ie s X238 4-82 3281 O ROUTINE AND POLICY Consecutive No -- R & P 217 Addendum No, 1 7/5/67 RAW MATERIAL SAMPLES for SUPPLIERS N Occasionally suppliers become aware that we are using a competitor's product and as a favor they may request that the laboratories supply them with samples. No request of this nature should be honored without first obtaining clearance from the Purchasing Department, N15594.01 0007-SWP-0059276