Document 9zgxe1a6dLozbQLyE62N3xjR

Q.S< ^ faliu w*5 Sut I* t""I4** * NATIONAL AUTOMOTIVE PARTS ASSOCIAflON is- /}^U EXEClTIVE OFFICES 10400 WEST HIGGINS ROAD TOSEUONT ILLINOIS 63C1S :3Ui K8-515I ^ tb1t ' ctwe A rV Mr. PhilGyim Mangcfr'^Customer Relations -Artier ican Brakeblok Division P.0. Box 3250 Winchester, Va. 22601 y September 8,1977 Dear Phil: I recently received a letter from one of our Disrribution Centers in regard to the American Brakeblok policy of annual classification returns. Based on the current operating policies and procedures which have been provided to us by American Brakeblok and were last revised in April, 1977, we show that there is no handling charge or limitation placed on classification returns by the NAPA Distribution Centers. However, it appears that recently at least one of our Distribution Centers has been confronted with a handling charge on classification returns. I have on hand and have included a copy of the small folder entitled "Statement of Policies 6 Procedures" for American Brakeblok. This policy does refer to such a charge under the section of Obsolescence Policy, however, our normal stock returns do not fall in the area of obsolescence in most instances. I would like to ask for some feedback on your part as to the reason why an apparent charge was made to one of our Distribution Centers for their classification return. I have attached the original letter I received from the particular Distribution Center in question. Your response at the earliest possible date would be much appreciated. Best regards, NAPA DI/sp Attachments Dain Inman SCI 01523