Document 9JDMbN59zV0Jz2MJjZn3j3EOV

GC: a. L. Aejer - Ardmore :i. Sraith - Ardmore Legal 3. 3. Hollingsworth - Paoli T. '/. Richards - Sigurd January 29* 1963 Mr* J. A. lari an Product Manager 3y yaw Products Johns-Manville Salas Corporation Building Products Division 22 &ast UOth street how fork 16* Sew York Dear Joe* I have your latter of January 23 relative to the bleeding oomplainta on lath products out of the Sigurd Plant* I have made an analysis of the shipments and the complaints wa have to data* We have asked the Plant and they have agreed to tend Hr* Rigby into the Los Angelee mar>ce t to work with the J-H sales people in an effort to minimis any claims against J-M which nay arise* We are well aware of the seriousness of the complaint end are doing everything possible te determine exactly what is involved and to limit those claims* Wa appreciate your assistance in helping us in this setter* As X told you over the phone* I oannet put is writing that we would give you a epaolflo amount as a discount for this material if you wars able to sell it. I told you that we certainly weald aeeept any raasonabla offer and that mentioned in your letter of January 23 seems within that range* Very truly yours* B5STWALL CERTAIN-TBtS) SALES COR? CSA]sad C. 8* Abbey Director of Technical Services SGP 0024528 January 2 3, l:c3 d -. = e:-twal. ''ertain-T=ed dies drp. dC East Lancaster Avenue Ardrv-'r0, Pennsylvania Pear r,het: This refers to tn- numerous deeding complaints on lath products out of the Siruru Plant. " am ir the process of ccmpd:ng a -'omplete resume of aai aorrpla: nts having deeding prudems. in addition to the existing corpla'r.tr, I "ave req msted the Sea" tie, Los Ar.celes, and San Francisco ciddctr to try an-., aisrose - f any lath net. ir. -took at 5 off the rerular or. :?, in a., ration, I .nave requested the L-..- Angeles office to try and dispose of the remaining 3,000 tor.dies still in stock at the Sip-urd Plant. fou will be notified within the next week if we can achieve this objective. This letter is to acn-e you that J-M expects to oe compensateo lor all credits which have to ne processed uue to the defective lath shipped from the Sigura PLant. At the present time, it is conceivable that this total will approximate *r,lii:'. Tr.e final tally will not oe -cnown until all the complaints h-ive ueer, se'tled. Prior to the mr.v-'r-' of any renaininp stock at Sicurd, I woulo like verification m wrutinf th..t bertwall will allow up to -i Alt discount, for this mater'- . '.a: rally we are ..esirous to assist any way * can, cut. t- e't. f-w, ' would like to have our ver: . discussions wrftinn. Very truly yours, y t. r *S, * JDHNS-MANVILLE SALES (V>.P. 'At:me C. A. Marian Product Manager ypsum Prncucts SGP