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Chemical firms struggle to rebuild image
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By ROBERT GFTTLIN
NfwMoust Nrws s r tv c t
WASHINGTON - Since the release of deadly gas one year ago from a Union Carbide pesti cide plant in Bhopal, India, the chemical indus try has sought to repair its tarnished public im age in U.S. com m unities where plants are located.
Industry officials insist that the Dec. 3, 1984, disaster in Bhopal, which caused a t least 1,750 deaths and sickened about 300.000 persons, has forced U.S. com panies to be m ore open about the chemicals that are produced, stored and sometimes released into the environment near their plants.4
For an industry that is more used to guarding information about its products, the new ap
proach has been difficult. Some firm s have ab stained from any image-building, while others, like Dow Chemical Co., have spent millions of dollars on public relations, including network television ads.
Moreover, environmental groups and legisla tors in Congress say the industry hasn't done enough to help residents of plant communities understand the dangers they face in an acci dent.
" We recognize that we have a problem, th at Bhopal was damaging to our im age," said Jef frey C. Van, spokesman for the Chemical Man ufacturers Association, whose m em bers ac count for 90 percent of the production of basic chem icals in the U.S. and Canada.
" Our job is to rebuild our reputation and we are doing this around the country. By making
our industry more open, we can cut through the
perceived mystery about what we do."
The Industry's cam paign has centered, In
part, on a Community Awareness and E m er
gency Response program , which is designed to
get plant m anagers involved in explaining what
goes on at their facilities. Some com panies also
are releasinlg information from internal safety
audits.
*.
" In the last year this industry has undergone
more scrutiny than any year before," said
Richard K. Long, m anager of external com m u
nications for Dow Chemical. " It's been m ore
than during Love Canal and the beginning of
the debate over Superfund," he said, referring
to the discovery in the 1970s of the Love Canal
See Im a g e , B4
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