Document 71nQ3LoYGj9aOr1kKygdJ70Z6

... "*T 1 ,._RA' INFORMATION BULLET I NS 1000 & 1014 SALESMAN'S REPORT ON COMPLAINT CUNPlAlflT #46-69 DISTRICT rTMTTHTJArT jftPO INVOICE to: at: HDHMOOD HEIGHTS SUPPLY OOMPAWI dHCEOmi. OHIO CONSIGNED TO: at: fmggTTmATT <rm ORDER NO.: amaAigY oq TERRITORY DATE ENTERED: FT. THOMAS. KY. DATE SHIPPED: CAR NO./OR MOTOR CARRIER: 20073___________ JkL. ____2/I/6x_ Uhrthon__________ PLANT: Ft. Dodge MATERIAL: Audicote Acoustical Plaster ROUTE: Truck job: Andrew Jergens Caapaay NATURE OF COMPLAINT: Dusting SAMPLES SENT? NO / Eg YES, SENT TO Ft. Dodge location: Cincinnati, Ohio CONTRACTOR: dnti. nonst. Spec. Co. DATE MAT'L.WAS USED 10-67_________ DATE SAMPLES SENT HOW SENT (PP.EXP.ETC] IDENTIFICATION OF SAMPLES ______6/u/5> Mailed w/compl. 2 Kraft Envelopea IF DAMAGE OR SHORTAGE GIVE TOTAL WEJ GMT " OF SHIPMENT IF SHORTAGE, WERE CAR SEALS INTACT ON ARRIVAL? YES / NO HAS NOTATED FRE TGHT BILL/ . OR I NS PEC rI ON REPORT OF YES / | I NO CARRIER BEEN OBTAINED IF "NO* EXPLAIN: IF DAMAGE STATE AMOUNT OF SALVAGE ANO DISPOSITION OF DAMAGED MAYeRIaL. CODE HARKINGS AS REPORTED BY SALESMAN ffl'D SALESMAN"'INVESTIGATE?------------------ NO /[jp YES ON (DATE) R. A. detailan WRITES ON (DATE) 6/11/69, AS FOLLOWS: nrmpiRiqt Involves alienee, "iufitintf' or "drop out" n-f Audicota Acoustical Blaster froa a stairwell logtallation 1n the Audrey Jergens Company office building, Cincinnati. We ware initially requested to igveatisate the condition by the nlactarlng contractor, Cincinnati :Unatruction .Inecinltv, who Wfcrc nut, and erv not, questioning the quality oi ouu- product, hut rather were: ooealn, our asaistancj jr alLtiiatli:^ hudlcotc as a poauible cause lor the dusting pj-onLr-Ji ryporlt-d by Uh. . Ownur..___The joe wan investigated on or about 2/2-3/iri 'v Tarpt? jot Sale.-..nan, A. .tannine rLu. .^dcr.-a. 3uoeriutcndaut. dntl. Const. St*-c. The ax-ea In question is a 2-story rlairvell ceills*; finished with Abdicate Acoustical Flatter. The floors of the stairway are terrazo, sealed several times since installation, vith a ttreen carpet beginning just past the stairway area. People vaUcLng on the stairs ac onto the carpeted hallways vere observed to be leaving a white film on the latter surface. A condition which the architect felt was attributed to the Audicote. Visual en-eiTlnntinn c-f the dust or (Coct'd. -- ifc. 2) CS009 0663 -2 COMPLAIHT #46-69 ' dNCUTTlATI DISTRICT $20 film revealed nothing of significance. Samples were submitted to Ft. Dodge with that facility reporting an inability to determine the composition of the dust, hut discounting the presence of Audiccrte. (#2) A synopsis of our findings was then transmitted to the Architect. (#3) Sub sequently, the Andrev Jergens Company ran Spectogrems of Acoustical plaster samples which purported to clearly establish Auflicote in dust samples taken from the area in question. (jh) The Job wan then inspected by quality consultant, R. Ries, who was unable to find any evidence of faulty application or product failure. He did report minor scars in the celling, apparently from people touching the surface while using the stairs. (;5) . nonetheless, the spectrogram report run by the Andres Jergann Company Ivas convin ced that firm, together with the General Contractor and the owner that our product has failed and they are now looking to un for correction. Additional samples hare been obtained from the Job and arc: submitted concurrently-- we must have a more definite laboratory report cm the ccxapositlon of the uonple > so that we nay hand 1 this complaint from a position of positive knowledge as to whether or not Audicote is involved. CS009 0669