Document 5rd4mygxGdj9KE3mNoQ9yyd5

Office of DONALD D. THRELKELO Vice President Chemical Division THE UPJOHN COMPANY POLYMER CHEMICALS DIVISION POST OFFICE BOX 685 LA PORTE, TEXAS 77571 May 22, 1984 TELEPHONE (713) 479-1541 TIVX: 9(0-580-4000 Cable UPPIM HOUSTON, TEXAS, U S A. Mr. Harris Halpert Conoco Chemical P.0. Box 19029 Houston, Texas 77224 Dear The Polymer Chemicals Division of The Upjohn Company is committed to an operating philosophy designed to improve our products and services which reads as follows: "We are committed to meet customer requirements through programs which involve our employees and suppliers to assure continuing improvements of products and services in a safe and environmentally acceptable manner." Your participation is important to the success of these programs. As the first step in getting you involved, we ask that you complete and return the enclosed questionnaire to our SPC Coordinator, Clarence Forsvall, by June 15, 1984. Clarence is also available to field your questions regarding this program. This questionnaire will give us an indication of how closely our current approaches to quality coincide with yours. We appreciate your participation in our continuing efforts to improve our products and services and look forward to having you remain a valued supplier. Enclosure DDT:mj 000012236 UPJOHN RAW MATERIAL SUPPLIER QUESTIONNAIRE I. QUALITY PHILOSOPHY Has your top management as a part of your business strategy made a written commitment to quality management? Please attach a copy. If not, when will a written committment be expected? II. ORGANIZATION Who should be our contact with regard to the following? NAME TITLE PHONE Sales Technical Service Quality III. PRODUCT CONTROL .1 How are your raw materials qualified? 2. How do you define a product lot? 3. When is the lot number assigned? 4. How is it sampled for analysis? 5. Are all Upjohn specification tests run and statistically monitored on each lot? 6. If yes, how? 7. Are you willing to supply Upjohn with this data? 8. What is done with out-of-specification material? VVV 000012237 IV. PROCESS CONTROL 1. Outline briefly the mechanisms used to control the process and to assure the product conforms to Upjohn specifications? (e.g., standard operating procedures, process control monitoring, online analyzers, computers, etc.) _________________________________________________________ 2. Is it routine practice for you to notify the customer when manufacturing process changes occur? __________________________________ V. PRODUCT HISTORY 1. Can a history of the product be traced from raw materials? 2. If not, how far? 3. How Ions are these records kept? 4. What retains are kept? How long? a. Raw Materials b. Process Materials c. Shipping Materials INVENTORY AND DELIVERY INFORMATION T. What is vour normal inventory level for this product? 2. What lead time is required to ship material? 3. Do vou have multi-plant production? 4. Do vou have multi-source raw material supply? 5. Is it routine practice for your company to notify customers of production shut downs? VII. PRODUCT REGISTRY AND COMPLIANCE INFORMATION Please complete the attached product forms. vvv 00001223S