Document 0LdbNQbga6ZgNEVOopLmwk9Ed

February 27, 1992 TO: FROM: SUBJECT: Cherry Barker - Rayloc Atlanta Kevin Cannon - Rayloc Payson Don Chaney - Rayloc Hancock Bill Duncan - Rayloc Morganfield Tom McAnaily - Rayloc Memphis Cary Winsett - Rayloc Stephenville Paul LeCour - Rayloc Atlanta ABEX FORMULA CHANGE - CERTAIN PART NUMBERS We are changing the part numbers listed in the attached letter from Abes based on a study of over 1,iOO alleged defective and lifecime warranty returns. This change wili help reduce "Brake Noise" complaints. We want to do this as soon as possible, buc Abes has a capacity problem at the present time. The attached lecter also esplains when the new formula wili be available. Once you have received the new formula for a particular part number, you should return all inner and outer pucks of the oid formula immediately. Abes will issue full credit for the pucks and freight charges. If you have any other rues:ions on this .ur ;e-.' . j lease let us hear from. you. Best regards. PLL:jw Ail General Managers ' *vA11 QA Managers All Production Managers Ken Shpp Willie Malcolm Chris Stephens John Capel l Joe Whice Toby Moore Jeff DeSchon Wayne Hitch Allan Thames 4. Dan Berletchick -'llJack Hughes .'ifi.Mike Lemongello jSSAll Rayloc Field Representatives Il '|3All Rayloc Regional Managers i f Paul L. LeCour NOVOI6984 SCF-NAPA-5100