Document 0LdKyK3e2b30YXLLqq94yzyvJ

riAi'A T[' 7?k hFcCJc. When disaster struck two NAPA AUTO PARTS stores, the owners were faced with temporary shut downs and the lengthy task of reopen ing. But fortunately, the' NAPA system was able to work together to put those stores back on their feet in record time. Meet the two NAPA AUTO PARTS store owners and read their story. Page 10 The National Business Conference. It's taking place, for the first time in two years, next spring and NAPA is extending a special invita tion for you to attend. Find out the exact details on where and when the 1989 National Business Confer ence will occur. Page 8 C h lorofluoroca rbons, bet - ter known as CFCs, are man made pollutants which have been proven to damage the ozone layer. CFCs are also a major ingredient in air con ditioning and refrigeration Whether it's right or systems. Now, production whether it's wrong, custom of CFCs has been frozen ac ers do make assumptions cording to the terms of an about your NAPA AUTO agreement signed by 24 PARTS store. And those countries, including the assumptions are usually United States, and a new based on the appearance and breed of CFCs has to be attitude of your employees. developed. The effect of this In the first part of a series on freeze is going to be felt how to make a favorable im by NAPA AUTO PARTS pression upon customers, stores. Page 6 Outlook looks at how your store personnel can make a i difference. Page 14 j You could be in Miami this January 22, attending Super Bowl XXIII, as the Grand Prize winner in the NAPA/CBS Radio Sports Super Bowl Contest. Other winners will receive gifts in cluding headsets, sunglasses and stadium blankets. In formation on how to enter the contest as well as the facts about a discount on truck toppers are all con tained in this issue's edition of Creative Selling. Vol. 21, No. 8 October 1988 Kathy Randall Editor & Communications Manager Elizabeth Wong Assistant Editor & Communications Coordinator Margaret Hall Assistant Editor & Publications Coordinator Published periodically in the in terest of NAPA AUTO PARTS stores. Distribution Centers and Manufacturers across the nation. When notifying us of a change of address, please mention NAPA Outlook and give us the old address and zip code. Lit ho in l I.S.A. NAPA HEADQUARTERS 2999 Circle 75 Parkway Atlanta, Oeorgia .'109.19 c 1988 National Automotive Parts Association \n purl ot this publication may hr re printed without the expressed permis sion ot the Nation;!I Automotive i'ans Association. Martin-Senour .... Page'4 NAPA Air Tools .. Page 11 NAPA Batteries ... Page ,9 NAPA Bearings ... Page 9 NAPA Belts & Hose ................... Page 7 NAPA Echlin........ Page 19 NAPA Lamps........ Page 24 NAPA Oil & Chemical ............ Page 2 NAPA Tapered Roller Bearings.. .Page 17 NAPA United.......... Page 21 Parts Craft.............. Page 23 Streater.................... Page 15 3