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CONSUMER FLOORING
GUIDE
Howto Care for Your Floor
Warranty
Ccr'Deie formation tor maintaining Congo^u^ "00' co.er ng products .s detailed m me Cons,--e' c-oor'r'-g Gu-ce (M0166) Aadiiions: mfor--3: b" *or `"e nomeowner !c cratong tne ute of --e Co'goieum floor nas oeen included in tms O'oc-j'e a^ong witn a cocy of me Congoteum
Consumer Flooring Quid*
Tne Consumer Flooring Guide is available at no c.narge `rorn Congoieum Retailers. Distributors Distr.ct.Saies Offices and Saies.Reoresentatives or bv wrmng Congoieum CorooratiQn. 195 3etgrove Dnve. Kearny. N J 07032
CORPORATION RESILIENT FLOORINC DIVISION
4 4 J FULL ONE YEAR^
warranty
Co'-coieu'- Cofoo'a: cc (Congoieum > war-arts to is customers '"5i an resinem flooring maie,-,at 3oio o, as -eg-iars (first auautv) for ts recom mended ,,se wu. oe vee 'tom manufacturing selects
" you 't.o a manufacturing defect witnm one vea' "on- oate of ourcrase me 'etaiier wno soc me ``OOr covering matenai SnoulG oe notified in wnt-g O'on-OIIY and must Oe SJDDlied Drool Of Curerase You1 'etaver wilt men notify Congoieur- s Representative Tne normal time period for in spection ai:er a cta>m. nas seen fneo >s 90 davs Any ociiganon of Congoieum ,,noer tn-is warranty wiii oe comoieteo witnm ar additional 90 days
jncer tis warranty Congoieum will 'eoan defec ve aieas or wni Svppiv at no cnarge tne new Congoieu----- ate,;a oi me sa^e o' a similar co'or des-'O'' anc g'33e'or me detective areas -vne'e me o^'c-aser -as oaic for orotess.ona. -s:a atio-" o1 ~e oe'ectwe matenai Congoieum w* ca, 'easoracie aoor costs `o' 'epaii or 'ez acemen-
'eoacer'e1' ~ate' a< s 'eauirec - accorcance a - --'s wa"a',tv anc 'e aetecuve matenai or ca"e" "as oee" oiscom-ouec or unava'iaoie. Ccr-gce-'" 'ese'ves me ngn: to se'ect and sup s', s m. 5r Co-goieu"1 'eDiacement matenai Ome'W'se 'ne same material wiii oe supplied !or c_'ooses o- 'ep-acemeni
"scect-on o* 3.1 autnonzeo Congoieum Repre sents: .er5, oe necessary to verify mat a man-actw- -g ce'ect exists
THIS WARRANTY DOES NOT INCLUDE... 1. DISSATISFACTION DUE TO IMPROPER
MAINTENANCE. INSTALLATION. OR
IRREGULARITIES CAUSED BY UNDER PAYMENT. RECOMMENDED INSTALLA TION AND MAINTENANCE INSTRUCTIONS ARE AVAILABLE FROM YOUR DEALER OR BY WRITING CONGOLEUM CON SUMER AFFAIRS DEPARTMENT. 195 BELGROVE DRIVE. KEARNY, N.J. 07032.
2. REDUCTION IN GLOSS FROM USE.
3. DAMAGE DUE TO STAINS. BURNS. CUTS. GOUGES. SCUFFS. SCRATCHES. INDEN TATIONS. AND OTHER ACCIDENTS OR ABUSE.
4. PROBLEMS DUE TO MOISTURE. ALKALI OR HYDROSTATIC PRESSURE IN SUB FLOOR.
5. COLOR VARIATION FROM SAMPLES OR PRINTED ILLUSTRATIONS.
6. INSTALLATIONS WHERE MATERIAL IS NOT INSTALLED IN ACCORDANCE WITH CONGOLEUM SPECIFICATIONS AND RECOMMENDED USAGE.
7. LABOR ON MERCHANDISE INSTALLED WITH OBVIOUS VISIBLE DEFECTS.
CONGOLEUM MAKES NO OTHER EXPRESS WARRANTY TMS WARRANTY GIVES YOU SPE CIFIC legal rights, and you may also have 0~hep Rights which vary prom STA-E TO STATE
Congoieum Oisinct Sales Offices addresses are listed ' on me following page.
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INTRODUCTION
-cr over iGO years. Congoleum floors nave been manufactured to tr,e most rigorous duality standards to provide only me fin est value and oerformance benefits in flooring J goleum warranties represent mis long-standing commitment to Quality. T*ev provide you with outstanding protec tion against manufacturing defects and oerformance failures for one very good reason your satisfaction.
The complete texts of our warrantee are provided m the concluding pages of this oooxiet. However, on the next few pages is a plain talk summary of the remedies avail able to you under each of four Congoleum Product warranties, including warranty coverage under the respected Good House keeping Seal of Approval.
The remainder of this booklet provides helpful information on how to care for your Congoleum flooring to keep it looking beautiful for years, as well as how to prevent possible problems.
Congoleum recommends that you become familiar with our easy-care maintenance recommendations to insure that you will be totally satisfied with your flooring purchase.
t `937 C;r.goieum Cwroration
CONTENTS
cage
what congoleum warranties Mean ........... Several 3-vear warranty Summary........................ Excuse 5-vear Hign-Performance
Cnromanona Warranty Summary......................
i-'ear warranty Summary ................................... Good HOfScKSeoing warranty Summary.................
3
5 7 7
Regular floor Care
how to <eeo your Poor Looking New..................a
Care or nign-Cioss floors........................
Care for Stanoard-Coss floors .............
Guide to Congoieum floor care Products ,
n
How to Treat Stains and spills .......................... i2
How to Prevent Problems Protection Against Damage Dy Furniture ........ '3 Protection Against Burns.......................................13 Protection Against TrackecHn Dirt and Crime ..... "i Protection Against Staining ................................* & Extreme Sunlight ................................................. 14 Reoairmg Accidental Oamage ................................ 'c Moving furniture ana Aooliances ....................... '5
How To Cope with Maintenance Problems roDiems. Causes. Solutions .................................. i6-`7
Warranty Chart ...............................................ie-'9
Full Texts of congoleum warranties .......... 2C-24
23
WHAT OUR WARRANTIES MEAN
'ongcejm war-art es are cor cror-'se mat ^ me fcoring material /ou ve ourcrasec wii' oe orccecteG from oefects that resulc fron :ne manufacturing orocsss.
Congoieum ooors are backed oy four oas.c warranties wit" varied orocection dependrQ -joon -ne particular floor you ourenase. a General 5-vear Limited warranty on certain
* produce against manufacturing defects Manufacturing defects are not tne result of use ana may snow ud 'immediately or after a oenod of time.
An exclusive 5-year Limited High-Performance Chromaoono System warranty against color and design changes resulting from mildew, aiicali. or wear
A 1-Year Limited Warranty against manufac turing defects for Srightlife, Cushionflor and Vinylcrest vinyl flooring.
The Good Housekeeping Limited Warranty for all products except Cushionflor. Srightlife. Profile Vinylcrest and The Now Floor.
Congoiejm furtner warrants all products Maturing tne Chromaoono Protection System from'specific cnanges in color ano design due to mildew or alkali. The extent of the additional coverage provided, as well as the specific time periods, are defmec m the actual texts of :ne warranties.
ah Congoieum warranties protect you only ; you've ourenased Congoieum residential flooring ;or your own use and not for resale.
Congoieum warranties do not cover probems -esuic.ng from improoer installation, use or maintenance, accioents. stains, aouse. condi tions of extreme wetness, coior/design variations 'cm sarroies or printed illustrations, or other ondmons wnen may oe speemea m tne warantv For complete details of an Congoieum -ar'artes see actual warranty texts provided - cages 20 - 24
GENERAL 5-YEAR Limited Warranty
5-YEAB
WARRANTY
Products covered:
=S"EM
FASmONFLOR
REFLECTON
INNOVATION
CENTENNIAL
FLOP EVER
NOW FuCGR PACEMAKER II
SPRING
PROFILE
HCriLCHT
VALUFLOR
.When Floor is Professionally installed
SITUATION fa aefectm vour fioor is reported within trie first three vears from original purchase date
CON 204
Exclusive
5-YEAR Limited
h \fAlL VIVKK OKWAX
High-Performance
Chromabond warranty
Products covered:
=a$'hicnfL0R 'NOVATION
"HE NOW =LCCR SPRINC
WCEV^.ER fl PRC'iE
i.When Floor is Professionally installed
SITUATION
if a cnange m color or assign of floor aue to wear, mildew or alkali is reported witnm we
first tnree years from original purchase
aate
REMEDY
Congoieum will repair or replace floor at no cnarge and will pay for reasonaoie taoor costs.
SITUATION
tf a cnange m color or aesign of floor due to wear, mildew or alkali is reoorted after tnree years out witnm five years from original
purchase date
REMEDY
Congoieum will supply
tne same ior simiian replacement material at no cnarge. Laoor not included.
II.When Floor is NOT Professionally installed
SITUATION
if a cnange in color or design of floor due to wear, mildew or alkali is reoorted witnm five years from original
purcnase date
REMEDY
Congoieum win supply tne same tor simiian replacement material at no cnarge Laoor
not included.
1-YEAR
Limited Warranty Against Manufacturing Defects
Products covered:
BRtGHTUFE
CUSHIONFIOR
VINUCRSST
SITUATION if a manufacturing defect in your floor is reported witnm one year from onginal purchase date
REMEDY
Congoieum will repair or replace floor at no cnarge. Labor not included.
Congoieum Floors Have Earned The Good Housekeeping Seal
Products covered:
ESTEEM FASHIONFIOR REFLECTION INNOVATION
CENTENNIAL SPRING HIGHLIGHT
FLOR-EVER PACEMAKER II VALUFLOR
in addition to tne warranties provided by Congoieum, certain Congoieum floors are also covered Oy THE GOOO HOUSEKEEPING LIMITED WARRANTY, promising replacement or refund if tne Congoieum floor proves to oe defective witnm one year from original ourcnase date.
For full warranty texts, see pages 20-24.
regular floor care
How To Keep Your Congoieum Floor Looking Like New
use tnese Congoieum floor care Drcducrs tnat are especially `ormuiated to keep your floor looking good. They are available from your Congoieum flooring retailer.
congoieum Bright 'N Easy High-Gloss Floor Finish-3050
Made for hign-gioss floors, Out excellent for ail Congoieum floors. Restores lustre to scratched or dull floors. High resistance to heel marks, scuf fing. Will not yellow.
Congoieum Bright 'N Easy No-Rinse Floor Cleaner-3055
Cleans all Congoieum floormg...without rinsing. Resists spotting, filming and dulling caused Dy hard water. Recommended for high-gloss floors.
Congoieum Floor Finish-3051
Gives a ricn, satin firnsn to Congoieum sheet vinyl floors. For all Poonng products except nign-gioss flooring. Will not yellow,
Congoieum Floor Cleaner-3056
=or safely cleaning an Congoieum flooring products. Add housenoid ammonia to remove 3051 Floor Firnsn
safeguard Your Investment:
vour new Congoieum floor will stay ongnt f vou give it tne minimum attention it deserves. Congoieum floor coverings are easy to maintain without waxing. But a simple regular maintenance program is necessary.
Follow tnese steps as often as necessary, depending upon tne particular use your floor gets.
Follow these simple suggestions for all congoieum floors.
1. Dust lightly or vacuum. Dirt ana grt are abra sive ana can cause the fioor to lose its shire.
2. Wet-dean a soiled floor, using a mild iiauid deter gent such as tne Congoieum Floor Cleaners listed on page 8. Follow lab instructions. A soonge moo with saueeze attachment s pre ferred. Use dean equipment and dear water. Change rinse water often.
3. Do not use cleaners containing abrasives or solvents. They can dull your floor.
4. Never use undiluted chlorine bleacn on your floor or allow diluted solutions to remain for long periods on the floor.
5. Never use single-step deaner/polisn comoinations on Congoieum floor coverings.
in time, areas of heavy use will lose some gioss. a auaiity dressing such as tne Congoieum Floor Finishes feted on page 8 may oe used to restore tnese areas.
it is recommended tnat label instructions be followed when applying floor Finish. Do not pour straight from the Pottle onto the floor Dip a dean sponge mop or applicator into a thin layer of floor finish in a shallow pan. Apply thin coats ana avoid leaving puddles. Thick applications may not dry completely, causing excess scuffing and Quick soiling.
Between applications of floor finish, dean the floor using one of tne Congoieum floor Clean ers nsted on page 8. Follow label instructions.
I "-e -airrerarcs procedures described previously acoiv to 001:1 srancarc-gioss ana hgngloss -Toors n addition ereTM are 3 few go's ana aor cs :o keep eacn type 'ocxing its oest `if you ao not Know wnat tvoe you nave ourcnasea, cneck witn your retailer 1
Normal Care For High-Gloss Floors
(ESTEEM, REFLECTION, CENTENNIAL, HIGHLIGHT AND BRIGHTLIFE) 1. Congoieum Bright 'NEasv maintenance
oroducts are especially formulated for high-gioss floors, use tnem to keep your floor clean, snimng and looking its oest.
2. Never use mechanical Duffing eauiDment, steel wool or any tyoe of aorasive cleaner on nign-gioss floors.
Normal Care For Standard-Gloss Floors
(FASHIONFLOR, INNOVATION, THE NOW FLOOR SPRING, FLOR-EVER, PACEMAKER II, PROFILE, VALUFLOR, CUSHIONFLOR AND VINYLCREST)
1. Congoieum floor finishes and cleaners listed on cage 8 are recommended.
2. with regular cleaning, standard-gloss floors nave an attractive fimsn that requires a min imum of maintenance, use of a mechanical buffer witn a lamb's wool bonnet or pad is recommended for maintaining this finish and providing an extra degree of luster. The floor snouid be clean ana completely dry before buffing. Note. Hign-gioss floors snouid never be buffed.
Congoleum Floor Care Products Guide
PRODUCT
CON 207
STAINS AND SPILLS
Drever:;or is oest Artfoa, cciGrants are most ik0y to cause staining Shoe eves. fcoc ayes, crayons, hnger oamts anc frjit-fiavorec sodas may cause seaming if not oeanec up orcmociy.
Acids. Alkalis. Cleansers, Strong soaos, Alconolic Beverages, catsup, coffee. Food, Dye Markings, Fruit and Fruit Juice, ink, iodine, vegetaoies, Mercurochrome, Mustard, candy, Blood. vVasn witn wet SDonge or Congoieum 5055 or 5056 foot Cleaner if necessary. ruD witn wet Bon Ami Polishing Cleanser' RuD iignrly with ciocn moistened with 10 to 1 dilution of iiauid bleach Dry Mecnamcaiiv ouff* or apply 505C or 5051 Floor finish, if necessary
Rubber Heel Marks, Shoe Polish, Smudges and Scuffs. Remove staining substance as ouickiy as oossibie with lighter fluid. Clean with 3055 or 3056 Floor Cleaner, foiiow label directions. Rub wirn wet Bon Ami Poiishmg Cleanser' and rinse. Mecnmcaiiy buff' or aooiy 3050 for 3051 Floor Finish.
Asphalt, Candle Wax, Chewing Cum, Grease, Oil, Tar, Adhesives. Remove excess with a dull kitener. knife <avoid snaro instruments mat could scratcm Rub iigntiy witn iignter fluid, addiv 3050 or 3051 Floor Finisn. if necessary. Mecnamcai Duffing* is optional
Lacquer. Nail Polish. B'oc up excess while wet. if necessary, rub iigntiy with doth dipped m lacauer thinner, then rinse. Apply 3050 or 3051 Floor Fimsn. if necessary. Mecnamcal buffing* is optional.
Rust, Mildew, Dye. Crass. Rub lightly with a 10 to 1 aiiuoon of nauid oieacn, then rinse, if rust stain does not resbona. use a solution of cream of tartar or lemon juice. addN 3050 or 3051 fioor finisr. or mecnamcaiiv Duf**. if necessar/
Oil Base Paints, solvents, Varnish, Dry Cleaning Fluids. Take uo at once with blotting acton Then * jo iigntiv witr ciotn or sponge ana foot clearer Rinse, if fiim is ary try to peei it from me floor
rqr 31CSS
jrme Excrement, use 5C-5C v 305' f;oor C ears'- if star s 01c ano does ret resDono. jse c to 1 dilution nauid deacn aodiv 3050 or 3C5i Floor finish, or mechanically ouff' when cry. if necessary
NOTE: Reference is made on preceding page to the use of lighter fluid for removal of heel marks and other stams
CAUTION: ugnter fluid is a flammable solvent Carefully read cautionary information on label before use.
HOW TO PREVENT PROBLEMS
Prevent Problems Before They Start
Congoieum floors will give years of wear without osing their appeal provided they receive proper care. Even though they are rugged, they are not maestructibie. Here are some tips on preventing the most common problems tnat can mar the beauty of your floor.
Protect against damage by furniture: Eauip furniture and appliances with large-surface casters, glides or furniture cups, use hard-piastic casters and cuds; some types of rubber may per manently stain light-colored flooring, use soft plas tic protections only on stationary furniture. On furniture wnich slides, like chairs, soft plastic glides can become embedded witn grit and severely scratcn tne floor covering Metal protectors snould oe rustproof Replace broken casters. Remove from furniture legs any small metal dome-shaped glides. These can permanently mar the floor covering.
Protect against bums: vry surfaces can be burned bv cigarettes, matenes ano other very not items. Heat-
13
z'oouerg scd'snczs s^cr as rsfr ge^arors ana 'snges re orec: "esc ~ excess of `20 degrees :anre^e'r onto :~e c:oor even ntemiittertiv. may oiscoicr ynyi `oers
protect against tracked-ln dirt and grime: Damage from traoceo-m cir: ana grime can oe avoiaea dy Diacing floor mats at entr.es rney save you unnecessary dean-uD tasks too!
Accidents call For Prompt Action
vour Congoieum floor s not affected Dy most splits and stains, usually all that is needed is a oromot wipe with a damp mop. Any soili should t>e cleaned uo at once to minimize the oossiDiiity of staining.
Permanent stains can be caused by the transfer of color from carpets that have dyes mat track off, paints that contain bleeding pig ments i frequently used on porenes and basement floors/ and asphalt arveways. particularly those recently installed or resealed with coal tar or asonait sealers.
Usually this type of stain will be more prom inent m the traffic areas of the floor Regular maintenance and floor mats placed at entries are an aid m protecting your floor.
CAUTION: RuPber-dacked mats may cause permanent staining to your floor.
if the specific cause of the spot or stain is <nown, follow instructions for treatment given or pages 12.13,16. and 17.
Extreme sunlight: vour Congoieum floor is not affected by moder ate sunlight conditions. Extreme exposure to the magnified rays of the sun tnrougn sliding glass cocrs should be avoided. The best protection is :c craw your drapes during tnose periods of peak s^r exposure.
Accidental damage: Srojid your congoieum floor become accidentai:v aamagea, a repair may oe possible, ether oy 3 professional mstaiier or yourself Protect the
13
oamagec area witr- ~.asx.rg :=oe arc imnec:atv contact vour retailer about oossioie 'ecair Or you can obtain detailed instructions <M(M6C 'how tc Repair Brocnure" Dy wrong Congoieum directly
Moving Furniture And Appliances
Heavy furniture, stoves, refrgerators. disnwasners, etc., should oe moved witn care to avoid gouging your floor covering. Do not attempt to ousn or Dull nem without protecting your floor
An easy wav to move neavy obiects s to slide tnem across strips of tempered Masonite Saw a piece of v x a' x &' tempered Masonite into four one-foot wide strips, lay two strips on the floor m the direction the oDject is to oe moved. Slide the object on the strips to tneir ends. Place the other two strips tigntiv against those on the floor and continue to slide tne object m this manner to its place m tne room. Save the strips for future moving use. As an alter native. rent an appliance doily.
Most rollers used under appliances are aesigned to move straignt forward or backwards Provide protection and exercise care wnen turning or moving sideways.
-'S
HOW TO COPE WITH MAINTENANCE PROBLEMS
PROBLEM
Dull appearance or soil build-up.
CAUSE
improper cleaning and rinsing of floor.
wrong finish used.
1 Yellowed film (buildI up of floor finish).
1 "Tacky" finish.
| Black heel marks.
Too much grit being tracked In.
too many coats of finish In non-traffic areas.
Wrong finish used.
Too much finish.
wrong finish.
Some rubber heels will mark any flooring.
uneven glossy and dun appearance.
j Traffic paths (yellowing).
wrong finish. Finish applied unevenly Dirty mop or applicator. improper maintenance
Track-m of asphalt, oil soluble pigments or dyes and rubber chemicals.
of lighter fluid for removal of heel marks and other stains. 16
SOLUTION
Clean floor thoroughly with 3055 or 3056 Floor Cleaner following label Instructions. For extreme conditions, use 3056 Floor Cleaner with ammonia added, in areas of hard water, use 3055 No-Rinse Floor Cleaner to minimize dulling film.
Remove old finish with 3056 Floor Cleaner with ammonia added per label Instructions or a solution of 'A cup of ammonia and v* cup Spit & Span to a gallon of water. Recoat floor with 3050 or 3051 Floor Finish. Mechanical buffing with lamb's wool pads is optional If the flooring is other than highgrass.
Protea entryways-wlth mats or scatter rugs (avoid rubber-backed mats or rugsi.
use same procedure as in "wrong finish used" above.
Use same procedure as in "wrong finish used" above.
Remove heel marks with lighter fluid. On other than high-gloss floors, use Bon Ami Polishing Cleanser and wet sponge as an option. Rinse tho roughly with clean water, if the floor Is dulled, mecnanlcally buff (unless high-gloss) or apply 3050 or 3051 Floor Finish to dulled area.
Use same procedure as in "wrong flnlsn used" above.
j |
use same procedure as in "wrong finish used" above.
Use same procedure as in "wrong finish used" aDove.
I ]
I 1
Scrub floor thoroughly with 3055 Floor Cleaner
with ammonia added. Apply 3050 or 3051 Floor Finish or mechanically buff if floor is other than high-gioss. Renew finish or rebuff as needed. Check for track-in sources such as paint, asphalt driveways, asphalt driveway sealers, oil, concrete, crocking carpet, etc. yellowing caused oy these materials cannot be removed by any praaical procedure. They must be avoided, insofar as possible.
CAUTION: Lighter fluid is a flammable solvent. Carefully read cautionary information on label
before use. -17
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