Document Zn0JobpyLG85V5bGp7xpg56yL
Health
Policy
Center
Advisory
No. 34 October 1971
HEALTH PAC
BUISLS Sffiffl Sffiffl
FREE CLINICS
Medical institutions derive their wealth
from patient fees, research grants and
real estate investments. The wealth of
many medical empires is measured in the
tens, if not hundreds, of millions of dollars.
Using this measuring rod, free clinics are
but tleas on the hide of the elephantine
medical system.
Since the Hcright Ashbury -
Free Clinic
opened its doors in 1967, free clinics, how-
ever, have experienced explosive growth
in their own right. Today, upwards of 200
free clinics are operating and new ones
are coming into being regularly. They
see tens of thousands of patients annually
and are staffed by many hundreds of com-
munity activists and health workers.
Free clinics, therefore, would be worth
examining if only because of their sheer
appeal and popularity. But serious analy-
sis of free clinics is also needed because
all free clinics have, with varying clarity,
focused on a vision of good health care,
which they try to represent in their ac-
tivities. The vision came together during
the 1960's in what the media has labelled
" The Movement for Social Change. " It is
a distillation of the experience and beliefs
of the New Left, underground culture,
Black Power advocates, and OEO. The vi-
sion is founded on the twin convictions
that: The American medical system does
hot meet the people's needs; and the Amer-
ican medical system must be radically re-
structured! It can be summarized by the
following principles:
* Health care is a right and should be
free at the point of delivery.
* Health services should be compre-
hensive, unfragmented and decentralized.
* Medicine should be demystified.
Health care should be delivered in a cour-
teous and educational manner. When pos-
sible patients should be permitted to
choose among alternative methods of
treatment based upon their needs.
*
Health care should be deprofession-
alized. Health care skills should be trans-
ferred to worker and patient alike; they
should be permitted to practice and share.
these skills.
* Commmunity - worker control of
health institutions should be instituted.
Health care institutions should be gov-
erned by the people who use and work in
them.
Free clinics have taken on the double
tasks of meeting the people's needs and
of radically restructuring the health sys-
tem. In most cases they attempt this by
serving as an example of good health
care and a model for the future. Some also
attempt to be instruments of change, by
challenging existing health services as
well as providing their own.
To evaulate these attempts HEALTH-
PAC spoke to community staff members,
professionals and patients, with site visits
at free clinics in New York City, Baltimore,
Chicago, Minneapolis, St. Paul, San Fran-
cisco and the Bay Area. Our observations
and conclusions form the basis of the fol-
lowing articles.
The research for this Bulletin was done
by Constance Bloomiield, Howard Levy,
Ronda Kotelchuck, Marsha Handelman.
WITH A
LITTLE HELP
FROM THEIR
FRIENDS
At first glance there would appear to be a
nearly infinite number of variations on the
Free clinic theme. They may be founded
by medical professionals seeking alterna-
tive forms of practice, by political parties
seeking to develop constituency, or by
neighborhood groups interested in provid-
ing a local service. They can serve freaky
drop - out, university community, working
class, ghetto, barrio or all female -
popula-
tions. On second glance, however, they
have many characteristics in common.
Layout, Amenity and Accoutrements
Free clinics look remarkably alike. They
are located on or near the main drag of
whatever community they intend to serve
-whether it be Telegraph Avenue in
Berkeley or Greenmount Avenue in Balti-
more. They share an awkward layout-
whether it be in a store front -, second - story
office or church basement. Unlike the out-
patient departments (OPD's) they seek to
outdo, they do not make the error of con-
fusing barrenness with cleanliness. All of
them evidence some good intentions in
terms of decor with bright paint and post-
ers, but these efforts have been largely
overwhelmed by the mass of humanity
that has been in and out the door since
opening day.
There is a reception area of desk and
files. A donations can is located promi-
nently. There's a waiting area with sec-
ond hand - furniture lined up against the
walls. The reading matter can range from
underground or political papers to broc-
hures like What You Should Know About
VD and TB and You. Some clinics have
written their own literature on nutrition,
GYN care, etc., while others appear to
have given up the losing battle to keep
literature around at all.
There are usually three examining
rooms; they are large enough to contain a
doctor, a patient examining table and little
else. Many are constructed from partitions
and frequently have curtains instead of
doors. A modest lab and pharmacy claim
whatever large closets or corners may be
left over. The lab will have a microscope,
hematocrit machine, and equipment for
urinalysis. The pharmacy has a _ well-
used copy of Physicians'Desk Reference
and other pharmaceutical literature. The
pharmacy is generally stocked with sam-
ple drugs charmed from friendly drug
company detail men.
In fact, in most free clinics, just about
everything is donated. They all have been
fixed up with free labor; in one case,
plumbing and electrical work was donated
by union locals. Ironically, several clinics
got a lot of their medical equipment from
doctors'widows who were dismantling
their husbands'offices. Some have equip-
ment and supplies which have been " lib-
erated " from local hospitals.
Published by the Health Policy Advisory Center, 17 Murray Street, New York, N. Y. 10007. Telephone (212) 267-
8890. The Health - PAC BULLETIN is published monthly, except during the months of July and August when'it
is published bi monthly -
. Yearly subscriptions: $ 5 students, $ 7 others. Second - class postage paid at New York,
N. Y. Subscriptions changes - of - address, and other correspondence should be mailed to the above address. Staff:
Constance Bloomfield, Des Callan, Oliver Fein, Marsha Handleman, Ronda Kotelchuck. Howard Levy, and Susan
Reverby. Associates: Robb Burlage, Morgantown, West Virginia; Barbara Ehrenreich, John Ehrenreich, Long
Island; Ruth Galanter, Los Angeles; Kenneth Kimerling, New York City.
2
Patient and Staff Characteristics
In the year or two that most free clinics
have been open, each has had upwards of
3000 patients. Two thirds -
to three quarters -
of these patients were women. Far less
than half were ever seen more than once.
About 200 could be called " hard - core pa-
tients -those "
who rely on the clinic for
continuous care.
Most clinics have reported that when they
first opened, a high proportion of the pa-
tients were young white dropouts who
were frequently not even from the neigh-
borhood. After a while, in those areas
where the residents are not primarily hip,
the patient population has started to re-
flect the neighborhood as a whole - older,
more ethnic, working class or whatever.
A distinctive (and perhaps the most
vulnerable) thing about free clinics is that
they rely on volunteers donating their
skills. Although some clinics have a few
employees on subsistence salaries, the de-
livery of medical care is totally dependent
on good will. And despite the deprofes-
sionalization of some medical skills, the
clinic is really dependent on the good will
of doctors. Thus, while doctors can pick
and choose among free clinics, virtually
no clinics have ever asked a doctor to
leave, even though they all wanted to
from time to time.
In many clinics, the size of the staff ap-
proximates the size of the patient load on
any given night (average 25). The Peo-
ples Free Medical Clinic in Baltimore is
open four nights a week, has five paid
staff members, and approximately 150
volunteers. While many clinics operate
from a smaller pool of volunteers, the
Baltimore Clinic has a generally typical
breakdown of labor and functions: doc-
tors, nurses, coordinator receptionists -
, peo-
ples'counselors - therapists, women's coun-
selors, laboratory technicians, patient
advocates, child care personnel. Other
clinics might omit the women's counselors
or the child care personnel, but they may
have dentists, dental assistants, pharma-
cists. Some combine the patient advocate
and nursing functions into one para medic -
role.
The bulk of the labor contributed to free
clinics comes from non professionals -
,
some of whom may be health science stu-
dents, but most have had no formal health
science education. Patients are encouraged
to volunteer in all clinics. While this actual-
ly occurs to only a limited degree, clinic
staffs do resemble the patients more close-
ly than in any other medical institution.
The Berkeley Free Clinic, which grew out
of the need to have medics present during
confrontations between street people, stu-
dents and the Alameda County Sheriff's
CONTENTS
Description
2
Politics 11
Women 14
Office, is continually training new medics
and senior medics. According to the staff,
many of the volunteers were former clinic
patients. This is also true in those clinics
which are affiliated with political organiz-
ing in neighborhoods.
Nearly all free clinics put a great deal
of emphasis on the transfer of skills. The
delegation of minor professional skills to
paramedical workers is not such a radical
departure from tradition. Even the most
conservative medical societies have
adopted the idea for economic reasons. In
free clinics, however, the skill transfer sys-
tem is designed to serve and demonstrate
closely related objectives: the demystifi-
cation and deprofessionalization of medi-
cine.
In clinics where skill transfer is highly
valued, a Horatio Alger attitude prevails:
" We learn as much as we want to and do
as much as we can. " Some clinics have
professionalized the deprofessionalization
by having formal courses taught by local
health institutions for novices to the med-
ical field. In most, however, the learning
goes on in an over shoulder - the -
apprentice
fashion.
This raises a profound question which
most free clinics have not faced: to what
extent are free clinics using their patients
as teaching material, just like the OPD's?
Are patients given a choice of being
served by a trained medic or a medic - in-
training? While a Cincinnati clinic will not
let med students'play doctor,'the com-
ment of one medical student should give
pause. " I enjoy working in the free clinic, "
he said, " because I can do things that the
medical school won't let a third - year stu-
dent do. " Skill transfer raises another
question: does demystification also mean
a de emphasis -
or down grading -
of the
value of medical competence?
Transfer of skills goes beyond nursing
functions with non professional -
lab tech-
nicians, pharmacists, and dental tech-
nicians being trained at some clinics.
Transfer of skills not only serves to de-
mystify but also to change traditional sex
stereotypes, with male receptionists or
female pharmacists. In women's free
clinics changed sex roles become closely
linked with demystification and deprofes-
sionalization. A frequently heard refrain
3
" The number of people here
has proven the need for
more and better health
care, a need which we
alone cannot fully meet. "
-People's Free Medical Clinic, Baltimore
is, " We won't be dependent for our med-
ical care upon male gynecologists. "
While a few clinics have formal job.
rotation, most have an ad hoc voluntary
rotation. In a number of the clinics every-
one on the staff can take blood, read vital
signs, do pregnancy testing and pinch - hit
for each other. Although the doctors are
excluded from job rotation, in most free
clinics they are expected to do some of the
menial work cleaning - up, mopping
floors, etc. As one non doctor -
said, " It's a
good experience for doctors to empty ash-
trays. It creates a sense that this isn't just
a place to see patients. It's his clinic as
much as it's ours, and he has an obligation
to see that it's clean. "
Clinic Procedure
Every clinic is confronted by more pa-
tients than it can handle; they are all con-
founded by the problem of waiting time.
Most clinics open around 6 p.m., two to
four nights a week. They see an average
of twenty - five patients a night. There are
usually three doctors on duty, who (like.
their OPD colleagues) cannot always be
counted on to show up on time or show up
at all. The clinic will close at 10:30 or 11.
Since few, if any, appointments are made,
some patients may have to wait all eve-
ning to see a doctor. All clinics have had
trouble cutting the average clinic visit
down to below an hour - and - a - half or two.
The wait may be broken up with extensive
medical histories and the like. Those
clinics that have tried classes or films in
the waiting room have usually given up.
in exhaustion and chaos.
Since the jam - up is almost always at
the doctor's end of things, proposed solu-
tions usually mean shortening the pa-
tient's time with the doctor or instituting
4
staff routines that " use the doctor's time
more efficiently. " This starts violating
some widely held free clinic principles
like: " the patient has the right to have all
of his or her questions answered, " or " this
isn't a business, so what's all this talk
about efficiency? "; and " the staff is here
to serve the patient, not be drones for the
queen - bee doctor. "
Every clinic turns patients away - not
only because of the waiting period, but
because they all agree, " We'd never go
home if we didn't. " " There is a bottomless
pit of patients who can't, don't or won't
go to the hospital. Maybe they can't go
because of the law, or they don't because
it's so far away and they don't have
translators. Or they just won't go because
of the attitudes and the hassle they get
there. " Although this problem has been
handled with more dispatch than the
waiting problem, it involves still more
serious trade - offs. All of the clinics have
decided that it's better to turn people
away or limit the scope of their services,
than sacrifice the quality of the services
they do render. Generally they use some
variation of a first come - - first - serve basis
coupled with geographic boundaries. The
receptionist's discretion is used to weed
out those could go somewhere else or pay
for services from those who can't; those
who aren't in pain from those who are,
etc.
Theoretically, other staff members can
relieve some of the pressure and depend-
ence on the doctor. Among other things
they can take care of less seriously ill pa-
tients who don't need the doctor, thereby
shortening the waiting time and getting
more patients through in an evening.
However, this works to a limited degree,
if at all. Despite the fact that in some
clinics the staff patient -
ratio approaches
one one - to - and the fact that in many
clincs a good deal of " transfer of skill "
goes on, in narrow medical terms, the bulk
of all this energy and attention does not
amount to much more medical attention
than a patient would receive from a
nurse receptionist /.
The Patient Advocate
Those clinics which have a more de-
veloped consciousness about the faults of
American medicine or have a message
that they want to get across with their
medicine have patient advocates. Al-
though they have been used in other
health institutions the patient advocate
program provides the most promising
aspect of free clinics. Those clinics which
make good use of the patient advocate
offer a significant departure from medi-
cine as practiced in the OPD. The role of
the patient advocate is to (1) help the
patient understand the procedures, as-
sure follow - up and referral if necessary,
and protect the patient from medical
abuse, (2) challenge the professionalism
of the rest of the staff, (3) raise the
political consciousness of patients and
staff alike.
Every patient is given an advocate by
the receptionist. The advocate takes the
patient's medical history or collects the file
if the patient has come before. They dis-
cuss the patient's complaint. This con-
versation is frequently used to communi-
cate some of the goals of the clinic to the
patient. " We explain to the patient about
the differences in this clinic, what we be-
lieve in. We also tell them that we can't
do everything and that sometime they'll
have to push on the County Hospital. "
" When we take her story, we talk about
why women run the clinic and why it's
important for us to control our bodies. "
The advocate introduces the patient to
the doctor and is frequently present dur-
ing the exam to make sure that the doctor
is aware of all the patient's needs, is
courteous and explains what he or she is
doing. Sometimes direct confrontation of
the doctor occurs. On one occasion, we
witnessed a patient advocate challenging.
a doctor for ordering an unnecessary and
Network Clinics
A free clinic drama recently unfolded
on TV's The Interns. The free clinic
was located in a major metropol-
itan medical center. Rock musak
provided a homey atmosphere for hip
patients and hip interns alike. The
five intern idols (including a woman
and a black) put up a united front
against the hospital's stodgy finan-
ciers. If " they close it down, we can
open our own free clinic. " " Hey,
man, you're talking about Revolu-
tion! "
Revolution! was avoided in the
nick of time as the hospital's wise
but irasible administrators were pre-
vailed upon to tell the financiers
where to put it. " If they don't like the
free clinic, they can put their tax-
deductible dollars elsewhere! "
Meanwhile the beautiful sculp-
tress's life was saved; she decided to
have the baby after all; and her boy-
friend came to terms with Hunting-
ton's disease. And The Interns were
invited to the wedding!
expensive laboratory test. On another oc-
casion, the doctor ordered an appropriate
battery of tests but was then challenged
to figure out a way to obtain the series of
tests free since the patient had no money.
In a Chicago clinic, the following inter-
change took place in front of the entire
waiting room full of patients. Medicine
was demystified and deprofessionalized
in one fell swoop.
Doctor: " I've got a patient who's an al-
coholic and who's demanding Librium (a
tranquilizer). Other doctors have given it
to him, but I'm not sure. What should I
do? "
Advocate: " Look - you doctors have to
get together with us to discuss the matter.
In the meantime, you'll just have to use
your own best judgment. The Patients
Committee will have to set a policy guide-
line for the treatment of alcoholics with
tranquilizers. There's no reason why we
can't review the medical literature and
make a sound decision. What the hell-
when the New England Journal of Medi-
cine is confused about an issue, there's no
reason why our judgment isn't as good.
as doctors '. Our discussing the matter in
a group is probably more valid than the
doctors deciding as individuals what to
do. "
The advocate is also responsible for en-
suring that the patient understands the
doctor's recommendations, gets a prescrip-
tion filled and a follow - up appointment
made, if they are called for. In some free
clinics, the patient advocates accompany
the patients to hospitals, other clinics and
emergency room. Being a patient ad-
vocate can be a significant political ex-
perience in itself. According to one wom-
an, when she started to work she swore,
" I just want to serve, I'm not going to be-
come political. " She is now embarrassed
to admit that not long ago she could see
no connection between her desire to med-
ically serve her people and the necessity
for political involvement to improve health
care in her Latin American -
community.
Unfortunately, the examples described.
above are more the exception than the
rule. Furthermore, the pressure placed on
the clinic for immediate services discour-
ages patient advocates from rocking the
boat. Some patient advocates became in-
hibited because they felt that if they acted
too forcefully, " the doctors would be an-
tagonized and would be frightened
away. " The result is that the patient ad-
vocates merely serve as expeditors for
the more technically skilled professionals.
Few clinics or their patient advocates are
oriented toward examining - much less
challenging other health services in the
community. It would seem that either the
patient advocates must break out of this
5
restricted role, or else their position will
assume the limitations of a fairly tradi-
tional social worker.
Scope of Services
Most free clinics provide the kind of ser-
vices that one might find in a neighbor-
hood first aid station, if such things
existed. This is consistent with their re-
sources and their patients'demands for
stop - gap care. Most clinic services don't ex-
tend beyond routine intervention and
screening: pregnancy and VD testing,
colds, abrasions and minor infections.
However, this limited role does not satisfy
many clinic progenitors. Just as there is a
tug war - of - between seeing a lot of patients
and providing quality care, there is a tug-
of war - between providing many services.
and providing a few services well. " We
must be a viable alternative. We don't
want to be a band - aid to patch up after
the health system. " One clinic coordinator
even hoped that, " This free clinic is the be-
ginning of a community hospital. " Free
clinics are forced to rely on more limited
resources than any other medical institu-
tion; yet at the same time, they are at-
tempting to cope with an issue which has
been boggling medicine for years: how
do you provide comprehensive and un-
fragmented services on a decentralized
basis?
Each free clinic is trying different ap-
proaches, but none has found solutions
which they feel are acceptable. In order
to move toward comprehensiveness, most
clinics are looking for specialists: gyne-
cologists and pediatricians are in great
demand. A number have dental chairs,
but few have found dentists yet. On the
other hand, several clinics have stopped
providing services which they found well
within their capability to provide. Two
clincs have stopped providing birth con-
trol because family planning clinics were
nearby. " Besides, " one said, " if we did
birth control we'd be so flooded we'd
never get to anything else. " The same
reasoning motivated another clinic to stop
doing " school physicals. "
Most clinics see an urgent need to do
more preventive work, saying that their
"
patients are " oriented toward crisis care. '
They want to " go outside the clinic " with
outreach, educational and screening pro-
grams. Some have tried anemia, sickle
cell and TB testing in their communities,
often tying these efforts to some larger
community organizing campaigns. How-
ever, given the pressure to serve patients
coming through the door with immediate
needs, most clinics never get outside their
walls for very long, if at all. Preventive.
work is therefore limited to the generally
detailed medical history forms which are
kept on each patient and the screening
tests which are run on all patients. These
preventive efforts bear little fruit, how-
ever, because on the average less than
Gimme
What is known as the Free Clinic Movement got underway in 1967, when the
Haight Ashbury -
Free Medical Clinic, under the leadership of David Smith,
opened its door to the hundreds of young people flocking into San Francisco
for a summer of love, freedom, mind expansion and experience. The Clinic took
care of the casualties. It was an entirely appropriate, though short sighted -
,
response to the medical and cultural demands of its flower - child community.
Hallucinogens were a new phenomena at the time, and no one knew how to
handle bad drug trips. The Clinic pioneered techniques for " bringing people
down. " lust as a warm, familiar, hassle - free environment is good medicine for
a bad trip, the Clinic's no questi-o nass k-e
d atmosphere helped kids with VD and
the other infectious diseases that found it easy to live in the alternate life style -.
The presence of those who worked at the Haight Ashbury -
Clinic lent tacit
support to a set of cultural values which characterized the young patients. With
their long hair, informal dress and style, the professionals and non professionals -
who staffed the Clinic were superficially, at least, indistinguishable from the
patients using the Clinic.
The fact that the care came free not only fulfilled the need to provide medical
services to people who had no money, it was also groovy! It supported and
gave testament to the idea that alternate institutions can survive in the belly
of the beast, that they can be developed on principles of sharing, not exploiting
and that they can subsist on the surplus of a materialist economy without ever
confronting that economy.
The Haight is now a lean, hungry and violent place. The Clinic is the only
6
half of the patients ever return to the
clinic. Those who need follow - up work
based on the screening must often be re-
ferred elsewhere.
Thus, while the clinics dispair of the
fragmentation that patients face in the
American medical system, they too are
caught in the same bind. David Smith,
founder of the Haight Ashbury -
Free
Clinic asserts that, " One of the primary
functions of free clinics is referral. " Re-
ferrals are accomplished by the free
clinic staff in an informal way rather than
through channels. Colleagues and friends.
in hospitals, health departments, well-
baby clinics, etc., are prevailed upon to
provide clinic patients with hassle - free
service. While a few clinics have set up
formal referral arrangements, most find
that the informal arm twisting -
method
meets the clinics'needs: " People in medi-
cine are feeling pretty damn guilty - we
usually get what we want. "
A lot of clinics attempt to provide serv-
ices which go beyond traditional medical
definitions and speak to broader concepts
of health: " Personal. health can be de-
fined as the freedom from disease and
disability of the individual within the com-
munity and the freedom of the individual
to live creatively and without oppression
as a resident in his or her community, "
is one of the principles of the People's
Health Coalition of Free Clinics in Chi-
cago. Day care is offered in a few clinics;
some have clothing exchanges; others pro-
vide legal and housing advice; a few
have surplus food stuffs to give away or
get involved in " peoples'pantries. " One
clinic in Minneapolis even provides vet-
erinary services! At a minimum, most
clinics having a young patient load, offer
some sort of counselling.
Many counselling programs are staffed
by non professionals -
. In general a clinic
will offer one one - to - therapy for psychi-
atric emergencies, but the emphasis is on
rap groups. Counselling frequently fo-
cuses on drug problems. Clinics have de-
veloped expertise in " talking people down
from bad trips, " and in many cases know
a lot more about drugs than the local
medical establishments. However, those
clinics (with the exception of the Haight-
Ashbury Clinic) which have tried to help
heroin addicts have given up. " We tried
to help people kick but it was impossible.
They needed a place to stay, food and a
shrink. We couldn't just give them pills to
lighten the monkey for a while. " We'll
help junkies with other problems, but a
lot come in here asking for pills; unless.
they're really in bad shape we don't give
them any. "
Bread
Since clinics depend on volunteers and
donations of labor and supplies, their
budgets are remarkably small. An aver-
Shelter
thing that remains to remind us that the flower - child culture ever existed. To
quote from the New York Times review of Smith's latest book Love Needs Care:
"
The Haight, once the flower pot of America, [is now] shattered into frag-
ments of terror and despair, a'behavorial sink'of pathologies feeding off the pill
and the needle. "
It is questionable whether or not uncritical acceptance of the values inherent
in the Haight's youth community did contribute to the social and physical dis-
integration of scores of young people. Establishment medical institutions are
often chided for defining their roles too narrowly and ignoring living and work-
ing conditions which affect their patients'health, such as lead poisoning, over-
crowded housing, and occupational health hazards. What are we to say of
free clinics which do little to curb drug abuse, poor living arrangements, nutri-
tional faddism and emotional chaos?
Now that the Clinic's flower child clientele has withered on the vine, the
Clinic (which Smith called a " state of mind, not an economic fact ") has dis-
covered that economic facts are harder to change than minds. The Clinic lost
one of its primary contributors when Bill Graham, purveyor of rock music to
flower children, decided to give up the business. How much did their free health
care cost? They bought it with thousands and thousands of tickets to the
Fillmore.
Smith now sees the need for long term -
funding. In his role as head of the
National Free Clinic Council (see page 11), he says, " Free Clinics are part of
the total health care delivery system, and want to be recognized as such. "
7
age budget might be about $ 30,000. In
most cases income is derived from a num-
ber of small contributors and fund raising
events. Clinics have had bazaars, street
fairs and received funds from student ac-
tivity funds and church groups. At least
one free clinic receives a substantial por-
tion of its income from pledges. The Berke-
ley Free Clinic gets a small but steady
part of its income from pan handling -
.
Some clinics like this catch - as - catch - can
financing and wouldn't have it any other
way. They say they can maintain their
independence if they avoid big contribu-
tors; " freedom's just another word for
nothing left to lose. " Others add that if
they weren't forced to rely on volunteers
they would lose the good spirit, atmos-
phere and working relations of the clinic.
Some take it even further and see them-
selves as furthering a counter - culture
barter economy: " The free clinic doesn't
treat health as just another commodity.
While we won't accept a fee for service,
we do expect patients to'pay in kind.'Pa-
tients contribute their skills - legal, social
work, plumbing, painting, etc. - in return
for medical service We work on a sort of
informal barter system -. "
Those clinics which take a harder line
on financing are usually the ones that
serve an ethnic or working class com-
munity rather than a younger, freakier
population. In one such clinic, a recent de-
cision was made to have a receptionist ask
for $ 3 donations per visit, rather than have
the donations can speak for itself. " If this
is going to be a community clinic, the
community has to support it.
Other free clinics lean on public agen-
cies, Medicaid and medical institutions for
support. The City of Berkeley now helps
support three free clinics. The Berkley Free
Clinic submitted a budget reguest of $ 29, -
000 noting that it treats 75 percent of the
VD in the City. The Blackman's Free Clinic
in San Francisco gets its facility from the
Redevelopment Authority. Virtually all
free clinics receive penicillin for VD treat-
ment free from City Health Departments.
(In some instances, City departments have
tried to " off rip - " the clinics; in one city
the public hospital started referring pa-
tients to the free clinic for physicals. In
another, the health department ran out of
tetracycline for VD and the free clinic had
to supply the city.) In Minneapolis free
clinics have charge accounts at either the
University of Minnesota Medical School
or Hennepin County General Hospital to-
ward which they can charge purchases of
laboratory tests, drugs and supplies; they
also have arrangements with hospitals
and schools for back - up facilities, and
training programs.
In Chicago, several clinics while fight-
8
" We feel we cannot
continue to serve people
in a humane, compre-
hensive, consistent and
confidential manner if
the demand for services
continues to increase at
the present rate. "
-A Minneapolis Free Clinic
ing to survive efforts by the Daley machine
to shut them down, managed to use the
struggle to win sustained support from the
medical schools. The clinics mobilized
support from the student bodies and won
contracts for financial and professional
support from the institutions, without los-
ing their independence and community
control stance. Other clinics are much
more uptight about taking money or serv-
ices from medical schools or hospitals.
Up until now no strings have been at-
tached to the subsidies free clinics receive
from local hospitals, medical schools and
charitable organizations. However, some
free clinic staff members are worried
about what the future will bring: " Taking
money from the medical school is fine but
what happens next year if after we're de-
pendent upon it, the medical school de-
mands we allow our patients to be used
as teaching material? "
Those clinics which are located in work-
ing class or ghetto neighborhoods also
take advantage of Medicaid reimburse-
ments. (The clinics which serve young
drop - out populations find that their pa-
tients are too mobile and unwilling to go
through the hassle of proving Medicaid
eligibility, to make the effort worth it.)
Most of the clinics which actively pursue
the Medicaid route get about $ 50- $ 60 per
week from the effort. Generally, the volun-
teer doctors will submit the bills for reim-
bursement to the state as private prac-
ticioners and then turn the check over to
the clinic.
One clinic decided to take a " principled
stand " with the local Medicaid bureau-
cracy and demanded the right to bill
Medicaid directly. It took over a year to
win the ensuing fight. Medicaid refused
to give them reimbursements if they re-
fused to post a fee schedule in the clinic,
arguing that they shouldn't be paid for
services which are free. The clinic main-
tained that they wouldn't compromise the
principle that medicine should be free at
the point of delivery. Finally the clinic
agree dto post a sign stating how much a
visit costs the clinic. They then put a state-
ment in their newsletter: " Our services
are available free, not because we have
lots of money, but because we believe
medical care should be free. It should be
available to anyone regardless of how
much money he or she may have. "
Some clinic people plan to parlay third.
party payments like Medicaid into major
sources of income, rather than the sporad-
ic drips and drabs most clinics now get.
One clinic is planning to start a campaign
to get get Medicaid patients through the
doors: " If we can get enough eligible pa-
tients in here, we can pay some staff and
stay open during the day. " Free clinics,
like every other form of health delivery in
the country, are keeping an eagle eye on
federal legislation. Some would like to be-
lieve that " national health insurance will
make us self sufficient -
and guarantee our
independence.
Control
Free clinics, by and large, are strug-
gling to achieve new forms of decision
making against great obstacles. Most
clinics are experimenting with variations.
on community / worker control.
Decision making occurs on many levels.
throughout the operation of a free clinic.
Day - to - day administrative decisions are
usually made by paid staff, where they
exist, or by the coordinator on duty at the
time. Medical decisions, occurring during
an evening's clinic, will most often fall
upon the doctor. A few clinics have meet-
ings before and after every clinic session
attended by all clinic staff. They are used.
to plan and then review clinic proceedure;
discuss medical problems and decisions;
and subject individuals to criticism or
praise when called for. These meetings
help establish a collective spirit but even
in those clinics which don't follow this
discipline, a collective identity usually
emerges from just working together.
Decisions which refer to overall clinic
policy are usually handled by a commit-
tee. In one form, this committee (frequent-
ly known as the Steering or Central Com-
mittee) is composed of representatives of
each night's clinic, or of each job function
(nurse, lab tech, etc.). In those clinics
which have strong political ties, decisions
which affect the political stance of the
clinic are not likely to rest with clinic staff,
but will be made by the political group.
Despite medicine's tradition of over-
bearing professionalism, there have been
few instances of doctor takeovers -
or cases
of the doctors everybody - versu-s e-ls
e in
free clinics. Only one clinic staffer felt
that: " In all honesty, when you really get
down to it, the doctors hold the power. " In
fact, in most clinics, doctors seem to play
a disproportionately small role in formal
decision - making processes. For some, this
comes from a highly sensitive conscious-
ness about the pitfalls of professionalism.
For others, however, it seems that they
don't really care how the clinic is run; or
feel that they can't devote the time neces-
sary to become involved in decision - mak-
ing. Some doctors have been given further
lessons in deprofessionalization by the
collective process, where it exists. A clinic
staff member asserted: " The staff process
and interaction imprints itself on the con-
sciousness of the entire staff.. Many
doctors thought they were going to have
more power, not less. "
Virtually all clinics emerge from or seek
organized community support before
opening. Several clinics have boards com-
posed of representatives of community
organizations. In most, these community af-
filiations have little to do with the direction
of the clinic. Their support and goodwill
help identify the clinic with the communi-
ty. Some clinics have made special efforts
-by sponsoring street festivals, currying
favor with local merchants, etc. - to be-
come'community institutions.'For El
Centro de Salud, this really paid off when
the landlord attempted to cancel the
clinic's lease and several hundred resi-
dents demonstrated in front of his place of
business. Only one clinic has opened its
policy making -
up to anyone who attends
the monthly clinic meeting. However, de-
spite the fact that community suppers are
held prior to the meetings, community at-
tendance has disappointed the clinic staff.
In most clinics, patient or community
control is far more rhetorical than real and
far less close to realization than worker
control. One obvious obstacle is the
amount of time that goes into running a
free clinic and the exhausting hours that
the clinic staffs keep.
In spite of differences in organization
and patient populations free clinics are
strikingly alike. Free clinics are all serv-
ing medically disenfranchised patients;
they are all squeezing by with limited re-
sources and hard pressed -
volunteer staffs.
In addition to looking like each other
they also resemble the traditional hospital
Out Patient -
Department. While free clinics
hope to serve as alternatives to, substitutes
for, or competitors with OPD's, they find
themselves taking on many of the most-
hated aspects of OPD's - rather than tak-
ing them on.
9
at
WHAT DOES
IT COST
TO BE
FREE?
In the beginning, free clinics appeared to
be a response to the needs of the youth
culture movement. The new life style, with
heavy emphasis on mind expanding drugs
and communal living arrangements, re-
sulted in a rash of health problems - from
bad drug trips to nutritional deficiency.
Traditional medical institutions were un-
suited to the value system and the prob-
lems that the young patients had. For in-
stance, kids on bad trips seen in emer-
gency wards, often ended up in mental
hospital wards, if they were lucky, in jails
if they weren't. Rather than risk incarcer-
ation, many young people went untreated.
However, it doesn't take much digging to
recognize that free clinics are not just a
response to youth culture needs. They also
have broad appeal in Black, Puerto Rican
and Chicano communities. To people tra-
ditionally barred from medical institutions
because of racism, cost and location, the
attractiveness of " free " institutions, more
accessible to their neighborhoods and per-
haps even to their control, is evident. Free
clinics rose on the wave of " black power "
and " community control " to meet the cen-
turies of unmet health needs in ghetto com-
munities across America.
Free clinics are not just a response to
the unmet needs of Black, Puerto Rican,
10
Chicano, or hip communities. They are a
response to the failure of America's tradi-
tional health institutions. The failure of
doctors not only to treat bad trips, but to
provide any minimal standard of care in
ghetto communities; the failure of hos-
pitals to break down the hierarchy among
health workers that fosters poor patient
care; the failure of Blue Cross, and now
Medicare and Medicaid to eliminate finan-
cial barriers to decent medical care. Free
clinics are a response to the crisis in the
American medical care system.
Attractions and Detractions
The free clinic response is indeed an at-
tractive one. On the one hand, it directly
serves people. It is a positive, concrete
step toward a vision of the health system
as it should be in the future. " People have
been promised change for so long, they
will no longer accept your word for it.
You've got to show them it can be done. "
Free clinics also provide rewards for
those that work in them. Free clinics are
one of the alternatives that Vocations for
Social Change talks about, when it says,
" There [
] is a growing awareness that the
kind of roles we are all being prepared
for in this society housewife -
, factory
worker, executive, welfare recipient, etc.
Lcannot satisfy either our personal needs
or our collective needs, and that alterna-
tives must be found. " Free clinics fit the
rhetoric " do your own thing " and " build
alternate institutions ".
This attractiveness of the free clinic
movement can disguise the limitations
manifest in current free clinic practice.
Many of these shortcomings are discussed
in the description of free clinics at the be-
ginning of this BULLETIN:
* Free clinics are not successful in
eliminating some of the principle disad-
vantages of out patient -
departments: wait-
ing time is long, there are no appoint-
ments, follow - up is shoddy, continuity of
care is almost impossible.
*
Free clinics are just as dependent on
a limited supply of doctors despite their
emphasis on skills transfer.
*
Free clinics, because of limited re-
sources, must make serious trade - offs:
for example, if quality care is to be given
to each patient, then fewer patients can be
seen.
* Free clinics may demystify med-
icine, by removing the doctors'white
coats and by taking away some of their
" professional " preogatives, but they often
fall short of educating patients about their
illness or about the politics of the health
system.
*
Free clinics, by and large, have not
been able to overcome the obstacles to
community / worker control.
Political Effects
In many ways most free clinics fail both
patient and worker in not measuring up
to their goals. For patients, the effect of
free clinics, beyond the service provided
appears to be minimal. Most free clinics
have not established successful mechan-
isms for involving patients in the decision-
making of the clinic, other than by becom-
ing a worker in the clinic. Likewise, free
clinics have not involved patients in strug-
gles around the larger health institutions.
in the community. The result is that free
clinics are limited in their effect on pa-
tients to the individual personal encounter
at the time of receiving service.
There is more effect on the worker in
free clinics than on the patient. The non-
professional health worker gains self-
confidence, not merely by learning new
skills, but also by running a health clinic.
Free clinics often do represent experience
on the first few rungs of workers'control.
Whether this gets translated into the de-
sire to control the dominant health institu-
ions in the community, the hospitals or the
health department, is left to chance or
circumstance.
For the professionally trained health
worker, free clinics do represent an expe-
rience in de professionalization -
. This ex-
perience is not just a matter of superficial
style, but involves challenges to profes-
sional prerogative and privilege. Thus pa-
tient advocates may criticize doctors for
their attitudes toward patients or confront
them about their inconsistent prescribing
habits unheard of practices in any hos-
pital. However, confrontation tends to be
"imited because the professionals on
whom all free clinics depend are in short
supply. They must not be " turned off ", or
else the clinic folds. In addition, profes-
sionals are seldom pushed by their free
clinic experience to struggle within the
institutions they train and work.
To be sure, some health professionals.
have their eyes opened when they are
taken from their secure institutional en-
vironment and placed in direct contact
with an unfamiliar patient environment.
Similar experiences occurred in the Peace
Corps and VISTA. But there is no evidence
that this awareness leads to commitment,
or that it even is an inevitable concomit-
tant of the free clinic experience. Equally
common is the observation of one Chicago
free clinic coordinator: " Many medical
students say they're committed to the
community. And to a limited extent they
are. But their commitment only goes so
far. When they graduate they go work in
sunny Arizona. You ask them why they
don't intern at Cook County Hospital, they
say'I can't hack it anymore.'That's how
far their commitment to the community
goes. "
Clinic Council
The Free Clinic Movement has an or-
ganization, the National Free Clinic
Council! The Council was formed in
1968, largely through the efforts of
David Smith, Medical Director of the
Haight Ashbury -
Free Medical Clinic.
Now it's " ready to begin full scale -
national operation, " according to its
executive director, Jim Oss who is
also Coordinator of Drug Abuse Pro-
grams for Hoffman LaRoche -
, pharma-
ceutical manufacturer.
Whether they know it or not, Oss
says, " all clinics providing free pri-
mary health care services " are mem-
bers of the Council. Or, as his col-
league Smith has said, " They will be
members when we send out the ma-
terial for our annual meeting. " For
the purposes of the Council at least,
Oss states that he " could care less if
they [clinics] are set up by the
Panthers or the Nazis just as long
as they're providing necessary pri-
mary care.
According to the Council's state-
ment of purpose such primary care
clinics are needed because, " All
institutions in our society are con-
fronting a growing crisis in perform-
ance... Quality alternatives must
be developed and implemented in
order to make available facilities and
personnel for those who are defined
or who define themselves as med-
ically indigent. "
The Free Clinic Council hopes " to
gain access to health care funding
which is available at the national
level and to distribute money equally
to all member clinics. " (To Oss,
' equally'means " as fairly as pos-
sible "). At the present time, the Coun-
cil has no intention of going after a
piece of the National Health Insur-
ance or Health Maintenance Organ-
ization action. Instead, it is looking
for private drug abuse -
related fund-
ing. The Council seems to have an
orientation of service to the youth-
culture. At least it has a'contact-
high'from its Board of Directors,
which includes: some of the counter-
culture clinics; Pfizer Drug Company;
STASH (Student Association for the
Study of Hallucinogens); Smith (who
among other activities also edits the
Journal of Psychedelic Drugs); and
Oss, who before going to Hoffman-
LaRoche, had experience with drugs
" on the street " and in his own thera-
peutic community.
If free clinics have a limited effect on
patients and workers, their record in the
community is equally disappointing. Free
clinics offer real opportunities for com-
munity outreach and political education
about the health system. They could ini-
tiate programs of door door - to - screening
for anemia, lead poisoning and tubercu-
losis. They could indict landlords, City
Health Departments and even medical em-
pires for neglect of these health problems.
But few clinics have had the money or
manpower, to say nothing of the political
analysis, to realize this potential. Free
clinics fear being overburdened by the
health problems they discover. They do
not see outreach as an opportunity to push
on the responsibility of the dominant health
institutions in the community.
Few clinics have the vision of the Young
Patriots Organization in Chicago, which
hopes to develop a " health cadre " to pro-
vide emergency care, treatment of minor
illnesses, screening services and offer
medical advice and assistance on spot - the -
in every apartment house in Uptown. As
one young Patriot put it, " I can treat ninety
percent of the patients walking in the
clinic. I can't see why we can't train
other community people to do the same.
If we find problems we can't deal with,
then we'll force the hospitals to help. ".
Alternate Institutions
It is an assumption of many free clinic
advocates that " Free clinics, as alternate
institutions, are threats to the system ".
This is an elusive concept. Free clinics
aren't competitive with existing health in-
stitutions. No doctor's office or hospital's
clinics is threatened with closure by the
mere existence of a free clinic. While free
clinics, in and of themselves, are not a
threat to the system, those free clinics that
support community struggles against the
health system are closer to that ideal.
But there is a fine line between chal-
lenging the health system and actually
doing its work. Free clinics actually take
the heat off other health institutions by
filling the gaps which they have left, while
still maintaining the community's ultimate
dependence upon local medical institu-
tions. Free clinics admitted they were not
hassled by the establishment because
they were doing the system's job. This be-
came blatantly obvious when one local
city hospital began to refer patients to the
free clinic for physical examinations. In
another city, when the Health Department
ran out of tetracycline, they came to the
free clinic to replenish their supplies.
Another free clinic assumption, " We're
free therefore we're political ", collapses
with more careful examination of the price
free clinics pay to remain " free. " Most
12
" If we could do our job
politically, they'd close
us down in a week. "
free clinics depend on hospitals, drug
companies and City health departments.
for supplies, manpower and grants. It can
become difficult to bite the hand that feeds
you. As one clinic spokesman said, " Tak-
ing money from the medical school is fine,
but what happens next year if after we're
dependent on it, the medical school de-
mands we allow our patients to be used
as teaching material? " As long as clinics
depend on institutions in order to provide
their free services they will be deterred
from conflict with the existing health sys-
tem. The amount of time it takes to simply
run a clinic can also deter them from tak-
ing an active role vis vis - a - institutions. As
one clinic person said, " If we could do
our job politically, they'd close us down
in a week. "
In addition, if free clinics become more
effective in community outreach, they will
become more desirable plums for the
medical institution pie. Free clinics can re-
late to populations that staid medical insti-
tutions find it difficult to accommodate.
Thus free clinics may become friendly
outposts in the hostile communities that
surround many of the major medical insti-
tutions in America. So existing medical
institutions may have a real interest in
free clinics and a desire to incorporate
them into their own framework. Perhaps
this explains the willingness that an in-
creasing number of medical schools and
health departments have demonstrated in
supporting free clinics.
Institutional Confrontation
Providing service is one response to the
failure of the American health system. It
is attractive because of the tangible alter-
native building that it offers. Institutional
confrontation is another response, though
still somewhat untried, that offers poten-
tial to effect far wider -
change. The power
and resources of the American health sys-
tem lie in institutions. Therefore, changes
in institutions have great consequence for
the delivery of health care.
Institutional struggles affect the lives of
those working in institutions as well as
those using them. Institutional confronta-
tion targets the struggle at those most
responsible for the failure of the system.
The Young Lords Party in New York
City decided not to establish any free
clinics in El Barrio. Rather they sought to
challenge existing health institutions to
perform their stated functions. The
Lords exposed the Health Department for
not usng its 40,000 lead poisoning testing
kits by demanding that the Health Depart-
ment release some of the kits for a Young
Lords'screening program. In another pro-
gram, the Lords discovered 800 positive
tuberculin cases through door door - to -
screening in East Harlem. The next step
was to have the people X rayed -. The
Lords found that patients had to wait up
to 6 hours in the local hospitals just to get
a chest x ray -. Few patients could afford
to miss a day's work or pay for a baby-
sitter. Therefore, the Lords asked the
Health Department to re route -
one of its
mobile chest X ray - units to East Harlem
to do the necessary testing. When the
Health Department refused, with media
present the Lords hi jacked -
the truck (with
the cooperation of the driver and x ray -
technician) brought it to East Harlem and
took the necessary X rays -.
Institutional confrontation also has the
potential to resolve many of the contra-
dictions that presently abound in free
clinics. It unites the disparate forces that
relate to free clinics. Patients can become
involved with the free clinic around its
struggle with other health institutions.
Health workers can connect their free
clinic work with struggles in the institu-
tions where they train and work. Institu-
tional confrontation brings new problems
to free clinics, but helps resolve many of
the old ones.
Chicago - The Hub
Several of the free clinics in Chicago,
have adopted this approach, both out of
choice and necessity. Their early requests
for back - up services and specialty con-
sultation developed into confrontation situ-
ations. At Weiss Hospital, located in the
same neighborhood as the Young Patriots.
Clinic, there was considerable resistance
to developing a relationship to the free
clinic. Several demonstrations were neces-
sary to convince the hospital that it should
accede to community requests. At North-
western Medical Center, the path was
paved by the active support of medical
and nursing students in coalition with hos-
pital workers. Many of these students and
health workers also worked in the Latin
American Defense Organization (LADO)
free clinic located in a Latin American
neighborhood on Chicago's north side. The
students had pressed their own demands
for minority admissions and improvement
in the outpatient clinics through a 24 hour -
sit - in in the deans office, prior to LADO's
demand for a contract with Northwestern.
This history facilitated LADO's negotia-
tions with the medical center.
The contract includes (1) that referrals
from the LADO clinic be accepted at
Northwestern Outpatient Laboratory and
Clinics (2) that Northwestern extend mal-
practice insurance to cover professionals
who work at the LADO clinic (3) that
Northwestern provide $ 1000 per month in
drugs, supplies and equipment to the
LADO clinic for one year (4) that North-
western waive fees for patients who are
unable to pay.
The contract finally signed by North-
western was used by LADO to pressure
St. Mary's and St. Elizabeth's Hospitals,
two community hospitals, to admit Span-
ish speaking -
patients. In the past, St.
Mary's had refused to take any obstetrical
patients from the Spanish speaking -
com-
munity because an administrator said.
" We can't understand them and they
scream too much. "
Over the past year, Chicago's free
clinics have also been involved in a con-
tinuous struggle with Mayor Daley's
Board of Health, which has been trying to
close down the free clinics. Chicago is the
only city where the mere existence of
free clinics was found to be politically
threatening. Thus Daley's Board of Health
has decided to employ an end run - around.
the free clinics by opening up eight new
clinics, virtually adjacent to the existing
free clinics. The LADO clinic has been
able to raise sufficient community pres-
sure together with student and health
worker support at Northwestern Medical
Center, to prevent the opening of the
Board of Health Clinic in their neighbor-
hood.
The Young Patriot's Community Health
Service adopted a different tactic toward
the Board's clinics. Rather than try to stop
the opening of the Health clinic, the Young
Patriots have insisted that the City clinic
provide better services. In November, 1970,
200 people occupied the Uptown Board of
Health Clinic and demanded " hour 24 - a
day, seven days a week, full health ser-
vices as well as free transportation and
child care. " In addition, the protestors in-
sisted upon " full community control of
clinic policy and personnel. "
The Chicago free clinics maintain a con-
stant barrage of criticism aimed at the
health establishment. Hospitals that fail
to deliver services are challenged. Free
clinics are the base from which commu-
nity and health worker activists attack in-
stitutions. The mimeograph machine is as
important as the stethescope. Besides
maintaining a high level of institutional
confrontation, many of the Chicago free
clinics have encouraged professionals that
work in the clinics to organize in their own
hospitals as well.
13
For some people working in free clinics,
the time commitment is so great that they
feel extremely pressed. As one Chicago
medical student put it: " I think the free
clinics are the most important political de-
velopment in the city. But the time in-
volved is so great I can't do anything
else. " Another Chicago doctor suggests
the solution to this dilemma is " to encour-
age loose hospital - based collectives
it's easier to develop the consciousness
needed to continue the struggle back at
the hospital itself. "
Alliances between community organiza-
tions and workers within health institu-
tions have contributed to the viability of
the Chicago free clinics. Thus Daley con-
tinues his efforts at repression. Most re-
cently, Obed Lopez, a leader of LADO was
arrested for " operating a clinic without a
license. " When he objected that he was
not personally responsible for the clinic's
operation, the arresting officers demanded
that he turn over the names and addresses
of all personnel who work in the clinic.
When he refused to do this he was jailed.
The Chicago free clinics have seen
themselves as more than alternate institu-
tions. They have seen the necessity and
used their opportunities for institutional
confrontation. Unless other free clinics
adopt this course, they will either wither
and die or become incorporated into the
established health delivery system.
WOMEN'S
CLINICS
In recent months the idea of women's free
clinics has swept the women's movement.
In March, the Berkeley Women's Health
Collective started Women's Night at the
Berkeley Free Clinic; in April, women in
Baltimore and Seattle did likewise. In
May, free clinic discussions were high on
the agenda of the Women's Health Con-
ference in New York City, (see box, page
16.) At least half a dozen more women's
clinics are planned to open before the
year's end.
The development of women's clinics
represents to some extent the overlapping
14
of three already existent movements: the
Free Clinic Movement, the Women's Move-
ment, and the Health Movement. In a
number of cases women's clinics are in
part a reaction to the overt sexist treat-
ment women were receiving at regular
free clinics. " The doctors were saying that
they were tired of looking at vaginas.
They would do crude pelvics and make
insensitive and moralistic comments to
the women. "
In starting their own free clinics women
have extended the ethos of the larger
women's movement into the arena of
health. In doing so they have come closer
to achieving some of the most significant,
but ofttimes, only rhetorical goals of the
Free Clinic Movement, than their male (or
coed colleagues. By " putting women's
liberation into practice " " women's clinics
attempt to give substance to the right of
women to control their own lives and
bodies. The substance consists of the de-
struction of the psychological and bio-
logical myths which are used to oppress
women; the demystification of male-
monopolized knowledge and skills; and
the development of self sufficiency -
, self-
control and self confidence -
. Add to this
the ethic of leaderlessness and sisterliness
which has characterized consciousness
raising groups and it is not difficult to see
why women's free clinics have done
more to demystify, democratize and depro-
fessionalize health care than other free
clinics. Everyone who works in women's
clinics (including male doctors) keeps re-
turning to the same point: " You have to
be here on womens night to sense the dif-
ference I can't explain it It's - just the
entire atmosphere.'"
While many of the things that go into
women's free clinics may be hard to ex-
plain, some of what accounts for the at-
mosphere is obvious. There is a heavy
emphasis on consciousness raising and
body knowledge. In fact, women's groups
have been duplicating one another's ef
forts by producing literature on women
and their bodies. Clinics have rap groups
in the waiting rooms. Women's counselors
or her story takers -
attempt to work within
a large definition of women's health: " A
woman's medical needs are psychological
as well as physical. " Women's free clinics
are also more cautious about the use of
doctors and more adventuresome about
the use of paramedics. Thus, a patient
will never be examined by a doctor alone,
but she may be examined by women who
have been trained to be " pelvic teams. "
Women's free clinics, while very informal,
appear to maintain a disciplined approach
to decision - making - which is collective.
The doctors, being mostly male, are ex-
cluded from policy making. This means
that at the same time women run their
own clinic, they tend to deprofessionalize
it.
From The Women's Movement
The Women's Liberation Movement
grew out of the recognition by white, mid-
dle class, often radical, women of their
fixed roles in society. In spite of the far-
reaching significance and potential of the
women's movement, the fact remains that
the most profound effects thus far wrought
have been in the consciousness and per-
ceptions of women who are defined by their
class and education as well as their sex.
The women's movement is now faced with
many problems. Among them, simply
stated, are the needs to act; to broaden the
base of the women's movement; and to
affect major social institutions.
Women's free clinics are a response to
these needs of the women's movement, as
well as a reaction to the male chauvan-
ism which is encountered in free clinics.
Women's free clinics provide a con-
crete situation in which women can learn
and share medical as well as organiza-
tional skills, attack the hierarchies of pro-
fessionalism, and gain the confidence
which comes from running their own ins-
titution to meet their own needs. Women's
free clinics offer some badly needed -
ser-
vices and in the process attract women
who would otherwise have little oppor-
tunity for exposure to the women's move-
ment. This exposure takes place indirectly
through the general atmosphere of the
clinic as well as directly through the em-
phasis placed on counseling, rap sessions,
health education (literature, movies, etc.).
Just as women's clinics serve to recruit
women health workers into the women's
movement, the reverse is also true. In-
creasing numbers of women are being
attracted into health science schools be-
cause of their activity in free clinics.
Free clinics, while they require monu-
mental effort (particularly if organized
from scratch) represent an immediate,
concrete, and tangible outlet for the need
for action. " We don't feel like we have
the answers, and sometimes we're not
even sure about direction, but at a certain
point we had to take the plunge or else
just sit around talking forever. "
Finally, the problems associated with
the middle class origins of the women's
movement can be blurred in the setting
of a free clinic. Here the organizers and
staff, generally white, middle class, pro-
fesionally trained or at least college
trained, can be relatively honest about
their identity. They offer services which
can be accepted or rejected, and accept-
ance is testimony to their need and
relevance.
Problems of Women's Clinics
The use of free clinics by the women's
movement does raise several questions,
despite the fact that it also answers so
many. It is quite striking that while the
women's movement has struggled to de-
bunk the definition of woman reproduc- - as -
tive beast -
, women's clinics and the health
issue tend to reinforce the image. The only
health problems which pertain to women
and women alone are those focusing on
the female reproductive system; women
are more likely to bring these kinds of
problems to a women's free clinic. In this
context, it is easy to focus on women as
users of contraceptives, seekers of abor-
tions, bearers of children, victims of VD
and vaginitis - i.e., as a collection of
ovaries, uterii, vaginas and other sexual
appurtenances - and thus fall prey to a
definition not dissimilar to that tradition-
ally placed upon women. Those clinics
which want to offer pediatric services in
order to attract neighborhood mothers
appear, on the surface at least, to be step-
ping further into that definition.
In terms of consciousness raising and
broadening the base of the women's move-
ment, another active woman voiced an
important concern, " When women come
here they are in a crisis - they don't want
to hear about women's oppression or con-
sciousness - they want out of that crisis. "
Challenging the Health System
Women's free clinics raise the same set
of questions about affecting health insti-
tutions that regular free clinics raise (see
pages 10-13). Strangely enough, however,
the very reasons which make free clinics
so valuable and exciting within the wo-
men's movement, seem to be wiped out
when one talks about affecting existing
health institutions. The principle of " for
and by women " becomes less important
15
and the class basis of the women's move-
ment become more marked in the face of
the health system.
Certainly sexism accounts for much of
women's greater use of the health system,
the added humiliation and objectification
women encounter there, and the more gen-
eral use of biological ignorance and mys-
tification as tools of women's socializa-
tion. However, the source of poor health
care is mainly in social class and in the
profit system, and not mainly in sexism.
Men, when they must deal with the health
system, also suffer from its inaccessibility,
expense, fragmentation, and alienation.
In fact, it can be argued that men are as
ignorant and alienated from their bodies
and bodily processes as are women. The
difference is that this ignorance and alien-
ation is not used to oppress men as men.
Women's free clinics also sidestep im-
portant questions of class which are
raised if one wishes to talk about con-
fronting - not sidestepping - the health
system. Women's free clinics will be in
the same binds as other free clinics if they
attempt to deal with the total health needs
of their patients, much less the total female
health needs of older and / or poorer
women. These women are primarily de-
pendent on major health institutions, hos-
pitals and out patient - departments for
their medical services. While free clinics
may substitute for the private gynecol-
ogist that most women who set up free
clinics could be using, they cannot substi-
tute for the major health establishments
used by other women. Thus while free
clinics may be designed to extend the
base of the women's movement beyond
the middle class, they are not designed
to meet the working class woman's health
needs, nor challenge the institutions that
define and serve her needs.
/ Women's Health Conference Report!
" Women both health workers and community women have been working
in Free Clinics in mixed groups for quite a while. Increasingly women have
been demanding (a) that the blatant sexism in many clinics should go (b)
that there be special sessions for women controlled by the women health
workers (c) that basic health education as well as specific treatment must go on.
In other cities groups of women have actually set up special women and chil-
dren's clinics or are planning to do so. In these free clinics women are increas-
ingly learning basic medical and organizational skills.
One of the most important results of all this work has been the changes in
the lives of many of the women. Previously self conscious -
, and dependent,
many of us have learned to speak in public, write, help run organizations and
do work that we really care about. By and large this has happened not through
the struggling competitiveness we are all raised to but with the help and
support of a group of women. It would not have been possible without the group
consciousness of the Women's Liberation Movement.
It is significant that the three types of work we've been most successful in
doing are outside the organized health system. [The two others being health
education and referral and legal work around birth control and abortion issues.]
We like other parts of the radical movement have been partially successful in
setting up our own'free'space. But most of us want more than this. We want
to radically change the health system so that it meets everyone's needs. All
of us at the conference were conscious that we, as consumers of health care,
must attack, pressure and agitate around health institutions, departments of
health, laws and legislation. We are conscious that the only chance we have of
effectiveness is to organize groups of women to demand their right to control
their bodies and to adequate health care...
Thus it is clear that much of our ability or our potential ability for affecting
the health institutions comes out of our day to day concrete work - the abortion
referrals, the education and the free clinics - since they provide us with organ-
ization, experience and satisfaction. However as women repeated again and
again during the conference, while work in an'alternate'system MAY lead
to struggles against the larger system it does not NECESSARILY do so, espe-
cially since much of the work is time and energy consuming. Therefore we
must constantly CHOOSE to talk, write, and act to make the connections to the
wider health system. "
-May 7-9, 1971
oe
*
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