Document OEGM011DgQyeMVkMzGxX0Dv7p

Hr* Matt Penning* Wilmington i ESTABLISHED 1ttt E. 1. d u Po n t d e Ne mo u r s fit Co mp an y (INCORPORATED) 3500 GRAYS FERRY ROAD PHILADELPHIA, PA. FINISHES DIVISION PHILADELPHIA LABORATORY Kttrok 16, 1933 MR. W. S'. DQNOH0E WILMINGTON. TOLLE R & MOOSMMN COMPLAINT ON STIKPLINQ MAT Attached la a point by point account of this proposition as brought out yesterday in a conference in my office with Messrs. Smith, Freer, Merkle, and Krause* No attempt ha a bean made to boil this down because we wanted to be sure of getting any possible pertinent information Included in the memorandum. As it stands, therefore, it represents a complete agreement of opinion amoag the above mentioned gentlemen as to every thing that has transpired in connection with this account. In some minor details this memorandum is not in exact aooord with the report which Mr. Freer has already made to you of this situation. There is,, however, no important difference between the two accounts. So nearly as we can see, T & M had an option of two materials, and of their own volition chose one of them. It is their responsibility that they changed the method of application after they made their initial selection, and the material with whleh they finally got out of their difficulty was one of the two originally offered them* It appears to ms that a direct proof that the material supplied them on order was similar essentially to the material that they tested as a sample would make our case very complete. Unfor tunately it is not possible to identify the batch that was shipped as a sample, or at least this has not been possible to date. What we will have to do, therefore, in order to cover this point is to provide for you a batch card breakdown on all material which has been manufactured of this type during a considerable period past, or, if possible, provide you with a batch card breakdown of any batches which can be definitely proven to have gone to Brooklyn. In case of our actually getting into legal complications, this could be fortified by making analyses of the retained samples of the products from which the original five gallon shipment to T & M could have been drawn. We are doing what we can along these lines at the present time and will advise you promptly as results are obtained. For DUP050061544 your immediate information, however, the oomposition of the paints in question is relatively simple, and a survey of ready-mix batch cards has already indicated that there are no abnormalities in any of the production which has been made for the past several months. We should, therefore, have comparatively little difficulty in proving the identify of the actual complaint material with our general run of manu facture. We will be glad to do anything, further on this proposition that may suggest itself to you. PHILADELPHIA LABORATORY OM MARSHALL JM;HW DUP050061545 DUP050061546 N41390.01 A * TTLiER & MOOSMAHN /3 X. September 9. Brooklyn Warehouse supplied T & M one pf 18201 and one 5 of SQM, to permit customer to make choice of material to give them the result they wanted. Tinted on job by customer, probably using oil colors. Ihi te lead in Oil was specified, but for some reason they wanted to avoid its use. We cannot identify the batches. 2. Based on their examination of samples, customer selected 18201 of their own volition. 5. First record in laboratory - October 12, 1932 - MOV-39342 - seven colors - order entered same day. 4. Beadles issued temporary formulas; factory made match, and returned batch card figures for formula issuance. Light Ivory, 18786, had 1*25$ oil color added; 18785, Old Ivory, had 1.7$ oil oolor added. Batch card breakdown checks OK. All were on standard stipple foxmula plus oil color. 5. December 19. Telephone eall from Sales to Ghris Mgrkle. Booms rejected due to spotting. Freer asked for Langstroth to investigate, but he was not available and Krause was assigned to the job. 6. December 20. Krause visited Brooklyn, reported to Wilkins, and then to Moosmann on He found (1) 95 rooms finished with Light Ivory, 18786 . k 23 rooms finished with Old Ivory, 18785 (2) All were high stippled. {3) Work had bean stopped and all rooms were spotty. {4} Sample room on which approval was baaed was low stipple, and was OK as regards flashing. (5) Moosmann told Mm he had changed ever to high stipple to ... - satisfy architect and ran into difficulty. Hotel This ehange from low to high stipple was nob discussed with any du Pont man, and no assurance was given by a du Pont representative that it would work under new conditions. Moosmann originally stated to Wilkins and Freer that "die architect had approved in the wet state the first room done out of regular shipment. This is poor paint practice. Moosmann has since tried to deny this. 7. Krause worked on the Old Ivory, He asked Moosmann for permission to finish one room in low stipple. This was refused because Moosmann did not want to waste a room, Moosmann seated tha t the change to high, stipple was in order to cover up plaster defects. 8. Krause took fresh drum, had it agitated by Moosmann and had painted out two walls to check stippling time, reduction, etc. These items checked OK* 9, December 22. Krause returned to job and found that his wallswsere spotty. DUP050061547  -J ( : ; J ' /; ' i: .. : ''V : * :9 ' $: y> -..-i > ' .-! t'i * 0 i ;i: --9 : > .-.-v, . ;::.c'%{ a;; ;V,a ;.M f.M- ,i.w' . i!: V , 4; c } i I- 'i i:; > V -v" a': .a, (i ,W i-5-i v; DUP050061548 -3 - ID* On same trip he to oh sop extender base ground in V-3G plus volatile* This was with the idea of cutting gloss by increased pigment volume, an emergency move. a* He took one wall, made mixture one pint base to gallon reduced flat (reduction one pint turps per gallon) and had it applied by Moosmaan man. b. On a second wall, applied mixture of one quart base to gallon reduced fiat. Did this personally. c. Stayed overnight to see results. The one pint mixture was passed by Moosmann as OK. The quart mixture was too sharp and was condemned on applieatioa properties, too hard to brush. 11, Wilkins ordered 30 gallons of the base. lg, December 36. Telephone call from Surtoo to Krause that the one pint wall had flashed. 13. Hew base {December 36) prepared in laboratory with absolute minimum of binder,, Trials in,laboratory indicated improvement. 14. December 39, Wilkins and ^rear had decided to test 6634 at 10 min* on one wall and 30 min. on-another. Also Flowing Flat on one wall and a mixture of %ivo Tarnish and Stippling- Flat on another, Krause got there in midst of teat. He took new base, one pint to gallon of reduced flat on one wall, on a second wall Stippling Flat reduced further with turps, and on third wall Stippling Flat applied at lowest stipple Moosmaan would consider. The only one Moosmaan would OK was the 6634 at 10 min. s tipple. Tid e was on Deoetaber 30. 15. December 39. Moosmarm also tried out a wall with white lead that he purchased and could not get a stipple even as high as on the original sample room, 16. Mansi was in Hew York December 30, inspected Krause's results and checked conclusions, 17. Moosmaan, based on above results, adopted 8334 for remainder of new work. It is interesting to note that this was on of the two products originally offered. 8834 was not originally selected by T & M, possibly because it was 1Q# per gallon higher in price. 18. During the above period of investigation, f & M reduced the regular Stippling Flat and used it to refinish the rejected rooms, s ecu rig a satisfactory job that was approved by the architect. Moosmaan claimed originally that authority for this refinishing work was given by Surtoc and Wilkins. Be has since admitted that no such authority was given. DUP050061549 * ' J i.a 'A' L il *< -'i C.X', 5> A .X 'J4 4 rl.'- C ':A A AA :d>; A/ A , 4. XM' '3 A A . .AAXi :&.A;. 3*;1 A,j A ,J'A a . Aa. a ;A?i /s . -:A; ; A --..o 'i?> : vA...V . A;. :;.,a a .:.; ; a - '^a a ::s a: A a ,3 ;a .,a ,; i- a/a i::;; a Ha, ,U,U >=: :-J /x A DUP050061550 a* 3 19. Ia early stages of investigation Krause brought back to Phila delphia complaint material and applied to wall board panels* With low stipple there was no flashing. With high stipple and medium stipple there was flashing. Panels were aeen by Freer, Merkle, and Langs troth. 20. Counter cheek was made on material pulled from stock, tinted to approximate shade, and gave results equal to complaint material. 21. Counter check was also made with one 30 gallon drum of Old Ivory and a 5 gallon an of Green out of original shipment with same result. 22. Batch card check-up shows everything within reasonable tolerance. 23. Analysis of complain t material is now being made to check against formula for p igment, binder, and volatile. 24. The production of Stippling Flat si nee its adoption has been 1929 13,205 1930 13,959 1931 15,393 1938 4,742 Total 47,297 Biere have been no complaints of this type. 23. Farther evidence of product efficiency in the case of Stippling Flat is given by its use on a. The BOA-Victor Building, Few York b. Irving Trust Building, Few York e. Farmers Loan & Trust Building, Few York Recently selected by the successful contractor on the new P.R.B* building, Philadelphia. 26, While investigation was taking place, T & El had outside chemist test our product, receiving report that same "was too long in oil and that oil was cooked too long.w He cited Capitol Paint Company's Stippling Flat as giving satisfactory results with the high stipple. This was proved on the Job. Exactly the seme thing can be and was proved with 8824, one of the materials originally offered them. Both of these products give a dead flat and not the type of finish originally selected by T & EL 27. The Tuller & Moosmmn system was a. Primer-Sealer reduced one quart thinner to gallon b. 60$ Primer-Sealer, 40$ Stippling Flat o. 40$ Primer-Sealer, 60$ Stippling Flat d. Stippling Fiat and one pint thinner We question soundness of the hard third coat. We are further check ing this point and win report later. DUP050061551 i ( ;>; '>. .-'5 . .y: 1 v '. s' >. v. 'XT';: :y. ; .X: :,Xi: Xt./y- . j? `4 * ' V.:, t-\;y7 i.er.O: * ' :.... .>. .07;4..U, ^ 7 ,1. 7 i: v.''' ^ 7X77 lx :7 ; :;. 'll /: y.y c: ;:7 ;r , X.y .y-o. x;77.>1, y.c vfv-.;,.;f,-1 y - v .v.; i...:,w i'X i.X: 7 :X Ix : .. t t'J t J.r i.C 7 ij ^ : Cff. i;i> :i;y.5 .X,JX/ ax;:!',:: ? y.. .. i- l; : 77 I- xl/xx ' ' M 5 ' ::c ,7< V1 : . ' . ' v v i*v5- l. -Z -f-; V w...i4 X 'X - i'Ji *; :. i ..* * i ` ..Xy.yy: . ..7 <.,; x r;7 ^ .V .v ; 4, ... ... .*. : x-j X'wC\ V- 1 iJ, ^ v.1 DUP050061552