Document Ne8vy3p6gpQGGbvNMrpodm7JD
CUSTOMER & i or.ATI on
nc-iHLO UivioiUN - 'LAL1UK1A" ASBESTOS
CUSTOMER CALL REPORT
Avco Corporation 2 Industrial Park Lowell, MA 01851
INDUSTRY CLASSIFICATION___ Coatings
saifsman
Gordon L. Dickson
rphion Eastern
date of cal i 4/3/79
ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED:
MSDS
| | Health & OSHA Information Blue Book
I | Dust Count Report
Other, specify below
PERSONS INTERVIEWED:
Dash Nahabedian
CALL OBJECTIVE:
Follow-up on request for toxicology information
RESULTS OF CALL:
Requested info supplied by H. B. Rhodes and apparently was satisfactory. Avco presently using some RG-244 (purchased from Allied Resin Corporation in East Weymouth) but very small compared to several years ago when they had a contract for a fire retardation coating for naval bombs. Good visit but nothing we can do to increase sales at this time.
FOLLOW-UP ACTION REQUIRED: Once a year convenience visits is all that is required.
COPIES TO: JRL:TPN:OEW:KC-FILE:NF-FILE
dal 4/11/79
NF PERMANENT FILE 1~T
nuALi Ui VISION - "CALI DR IA" ASBESTOS
CUSTOMER & LOCATION
CUSTOMER CALL REPORT
AVCO Corporation
Specialty Materials Division
2 Industrial Avenue
INDUSTRY
Lowell, MA 01851CLASSIFICATION coatings
Epoxy & polyester
SALESMAN
Gordon L. Dickson
RprsiON EasternDATE OF CALL 8/5/81
ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED:
MSDS
Health & OSHA Information Blue Book
Dust Count Report
Other, specify below
PERSONS INTERVIEWED: Dash Nahabedian - Manufacturing Manager
CALL OBJECTIVE:
Account maintenance
RESULTS OF CALL:
No apparent problems here. RG-244 being used on a daily basis in an epoxy coating. As this is not a product for the govern ment the 244 does not have to be quality certified and it is purchased from our area distributor Allied Resin Corp. 244 which goes into navy bomb coatings is usually shipped to them from our warehouse in New Jersey. Unfortunately they have produced only 300 M lbs. this year when at one time they were making over 3 MM 1 bs.
FOLLOW-UP ACTION REQUIRED: Convenience calls only. COPIES TO: GNL:TPN:JEW:KC-FILE:NF-FILE
NF PERMANENT FILE |~]
METALS DIVISION - "CALIDRIA" ASBESTOS
CUSTOMER CALL REPORT
AVCO
Specialty Materials Division
CUSTOMER
&
LOCATION
2 Industrial Avenue
Lowell, MA UIBbl
.
INDUSTRY CLASSIFICATION Coatj ngs_
sai fsman
Gordon L. Dickson
RPninm EasternDATE OF CALL 3/25/81
ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED:
MSDS
Health & OSHA Information Blue Book
Dust Count Report
Other, specify below
PERSONS INTERVIEWED.^r(jas|ies fjahabedian: Manufacturing Manager Joseph Mazzola: Manager, Product Assurance
CALL OBJECTIVE:
Discuss required certification for RG-244 purchases.
RESULTS OF CALL:
Avco has again started producing the naval coating that was so big a number of years ago. Not such a big market now although they expect to use about 40M lbs of 244 this year. Some disagreement between. Dash and Joe whether or not a certification was really necessay as it is based on their specifications and not the navy. It was finally agreed that one would be sent to them for shipfments to them from our warehouse but specifying that it only met our . typical physical property characteristics at the time of manufacture
FOLLOW-UP ACTION REQUIRED:
None required at this time. Convenience visits only
COPIES TO: JRL:TPN:JEW:KC-FILE:NF-FILE
NF PERMANENT FILE f~l
/
UNION CARBIDE CORPORATION - METALS DIVISION P. 0. BOX 579 . NIAGARA FALLS. N.Y. 14302 TEL: 716-278-3376
May 29, 1981
AVCO Specialty Materials Division 2 Industrial Avenue Lowell, MA 01851
Attention: Peg Stanton
This is to certify that the following material shipped to you conformed to the typical physical properties for this product at the time of manufacture:
Product: Quantity: AVCO Purchase Order No.: Lot Numbers:
"Calidria" Asbestos RG-244 2,400 lbs. 07561 2140, 2229, 2527 2531 , 2552
Very truly yours
Gordon L. Dickson Technical Sales Representative Eastern Region
GLD:dal CC: L. J. Grogan
CUSTOMER & i OftATiON
._METALS DIVISION - "CALIDRIA" ASBESTOS
CUSTOMER CALL REPORT
AVCO
Specialty Materials Division
INDUSTRY
Polyester and
2 Industrial AvenueCLASSIFICATION____________________ P.iy_PitLn-2^
Lowe! 1, flA 01851
SALESMAN
Gordon L. Dickson
rf^ion
Comnercial date OF CALL 8^19/3^
ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED:
MSDS
Health & OSHA Information Blue Book
Dust Count Report
Other, specify below
PERSONS INTERVIEWED:
Pash Nahabedian - Manufacturing manager
Brian Long
- Manager, contracts and purchasing
CALL OBJECTIVE:
Account maintenance
RESULTS OF CALL:
TONS
ABB
To Date
Expected
RG-244
N.R.*
7.3
11
*(Not budgeted. Former distributor account)
ABB N.B.*
$M To Date
33
Expected 48
No developments since last visit on 3/22/82. Their coating business continues good but not great. First meeting with Brian, who stated that he expects to order one more truckload of RG-244 this year. This will be shipped from King City as we no longer have any inventory in our Finderne, NJ warehouse. As they should realize a saving of about 54/lb. this is agreeable to them.
FOLLOW-UP ACTION REQUIRED: Continue 3-4 visits per year.
COPIES TO: REB:GML:TPN:JEW:KC-FILE:NF-FIL E dac S/25/82
NF PERMANENT FILE |~~|
CUSTOMER & LOCATION
-i <*_ i n i_w u i i i O i ui\( lmliukim" ASBtSlOS
CUSTOMER CALL REPORT
Avco Specialty Materials Division 2 Industrial Avenue
Lowell, MA 01851
INDUSTRY n accipipatipim Specialty Coatings
saifsman
Gordon L. Dickson
region Commercial
DATE OF CALL___ __________________
ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED:
MSDS
Health & OSHA Information Blue Book
Dust Count Report
Other, specify below
PERSONS INTERVIEWED.
Ardashes Nahabedian - Manufacturing Manager
Joseph Mazzola Brian Long
- Manager, Product Assurance - Purchasing Manager
CALL OBJECTIVE:
Assume account responsibility
RESULTS OF CALL:
Avco has been a customer of Allied Resins Corporation for a large number of years, purchasing RG-244 for several coating systems. As Allied will no longer be our distributor after March 29, Avco is now considered as a commercial account. Their normal purchase has been for about 12 pallets which was shipped to them from our Finderne, NJ, warehouse. Discussed the potential saving by ordering truckload quantities and, providing their business remains as good as it has been, this will probably be the way they will go in the future. Delivered costs from King City to Lowell are being calculated and will be sent to Brian when available.
FOLLOW-UP ACTION REQUIRED: GLD : Send Brian delivered cost data.
COPIES TO: REB:GML:TPN:JEW:KC-FILE:NF-FILE
dal 3/29/82
NF PERMANENT FILE
METALS DIVISION - "CALIDRIA" ASBESTOS CUSTOMER CALL REPORT
CUSTOMER & LOCATION:
AVCO CORPORATION 2 INDUSTRIAL PARK LOWELL, MASSACHUSETTS
01851
INDUSTRY CLASSIFICATION:
POLYESTER & EPOXY COATINGS
SALESMAN: T. P. NORRIS
REGION: COMMERCIAL
DATE OF CALL: 10/19/83
ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED:
u MSDS
/_/ Health & OSHA Information Blue Book
rj Dust Count Report
rj Other, specify below
PERSONS INTERVIEWED: Dash Nahabedian, Manufacturing Manager Brian Long, Purchasing
CALL OBJECTIVE: Account maintenance.
RESULTS OF CALL:
Dash is very concerned about the most recent Wall Street Journal article regarding the EPA's desire to ban the use of asbestos. His product line, Polyester and Epoxy Fire-Resistant Coatings, cannot be produced without the use of RG-244. I commented that this was an EPA response to the Canadian Government's recent newspaper articles regarding the United States air pollution problems causing acid rain in Canada. We are hopeful both governments could compromise on acceptable future limits without the ban being put into effect.
His business continues to be on budget and he could order another T/L late in the quarter.
A copy of International Asbestos Regulations was requested and mailed to Dash on October 24, 1983.
TONS
1983 SALES
1983 BUDGET
$M
1983 SALES
1983 BUDGET
RG-244
8
12 31 42
FOLLOW-UP ACTION REQUIRED:
Continue quarterly contact.
/
COPIES TO: GLD, GML, JEW, KC-FILE, PITTS-FILE, JTK
-0618z-
METALS DIVISION - "CALIDRIA" ASBESTOS CUSTOMER CALL REPORT
CUSTOMER & LOCATION:
AVCO CORPORATION 2 INDUSTRIAL PARK LOWELL, MA_________
INDUSTRY
POLYESTER &
CLASSIFICATION: EPOXY COATINGS
SALESMAN: T. P. NORRIS
REGION: COMMERCIAL
DATE OF CALL: 5/15/84
ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED:
u MSDS
7 Health & OSHA Information Blue Book
fj Dust Count Report
rj Other, specify below
PERSONS INTERVIEWED: Dash Nahabedian, Mfg. Mgr. Brian Long, P.A.
CALL OBJECTIVE:
Account maintenance.
RESULTS OF CALL:
Dash is concerned that the new states "Right to Know" legislation could have a crippling effect on his business. In those states that do have this law, all hazardous materials must be listed on the package and failure to do so could be cause to refuse the order. Where we once expected to increase our RG-244 sales from 16 to 26 tons in 1984, Dash advised today that figure was in error and will be reduced to the original budget of 16 tons.
TONS
1984 SALES
1984 BUDGET
4m
1984 SALES
1984 BUDGET
RG-244
-0-
16 -0-
64
FOLLOW-UP ACTION REQUIRED: Continue quarterly contact.
COPIES TO: GLD, GML, JEW, KC-FILE, PITTS-FILE, JTK -0261B-
METALS DIVISION - "CALIDRIA" ASBESTOS CUSTOMER CALL REPORT
CUSTOMER & LOCATION;
AVCO CORPORATION 2 INDUSTRIAL PARK LOWELL, MA_________
INDUSTRY
POLYESTER &
CLASSIFICATION; EPOXY COATINGS
SALESMAN; T. P. NORRIS
REGION: COMMERCIAL
DATE OF CALL; AUGUST 7, 1984
ASBESTOS HEALTH & REGULATORY DOCUMENTS PROVIDED:
n MSDS
f~f Health & OSHA Information Blue Book
l~T Dust Count Report
f~[ Other, specify below
PERSONS INTERVIEWED; Dash Nahabedian, Mfg. Mgr.
CALL OBJECTIVE: Account Maintenance
RESULTS OF CALL:
Dash advised the Commercial business using RG-244 in epoxy fire-resistant coatings has remained slow all year. Not much improvement is expected between now and the end of 1984. The Navy contract calling for fire-resistant bomb coating is not as good as it was expected to be.: In fact, Avco Corporation has purchased only onsT/L RG-244 from K.C. (4 tons) so far this year. To maintain a small inventory of RG-244 they have placed two small orders with our distrbutor, Lenape Chem, Bound Brook, New Jersey, totaling 3 tons.
RG-244
TONS
1984 SALES
1984 BUDGET
4 16
$M
1984 SALES
1984 BUDGET
16 64
FOLLOW-UP ACTION REQUIRED:
/
COPIES TO: GLD, GML, JEW, RC-FILE, PITTS-FILE, JTK
-0310B-