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p. A Message from Duke Energy on COVID-19 March 15, 2020 Dalivaring rel __A newer whila halninn to protect the health and safety of our enipiuyees anu communities we Upbidle in Greetings, To protect our employees and the communities we serve, we are asking our employees to take steps to prevent the spread of coronavirus. Starting Monday, March 16, the company is encouraging teammates who can work remotely to do so through the end of March. We're also continuing to limit travel, practice social distancing and conducting meetings via video or teleconference as added precautions to help protect our employees, while also doing our part to limit the impact of COVID-19. Reliability As a provider of an essential service, we are determined to continue delivering the reliable power customers and communities need while helping to protect the health and safety of our employees, neighbors and everyone around us. We are increasing awareness of preventive measures and taking action aligned with CDC guidance to keep teammates and customers safe, and help ensure we have adequate resources to maintain reliability. Meetings and visitors Employees are canceling, postponing or restructuring meetings to take advantage of video or teleconference rather than attend in-person. serv:ces, we are here to -,upport you duri:u, this uncertain time. Slice many of our (.tIstumer,, Way facing unusual fulannai Itardsnip, v,,d are suspending dp-,-connectior for nonpayrnerd effectlyn :ntincd Tills applies to al l home and business account-, in Florida, KeAuctcy, North Carolina, Ohio, South Carohna ar Tennessee. We Will continue to lonk for to cuppnrt ct:cromer needs during the pandemic, Thank you. 4*, DUKE e ENERGY I We are conducting meetings via video or teleconference with outside visitors instead of meeting at Duke Energy facilities or offices. Beginning Monday, March 16, visitors are prohibited for non-critical business work unless approved by senior management and if they pass an evaluation through our pre-screening process. If you have any questions or concerns, please do not hesitate to reach out. 2024-EPA-05254 Sierra Club FOIA 2024-EPA-05254 ED_017426_00003150-00001 SC_EVERSPLIT0002352